Top 3 Benefits of C-TPAT Audits

Although the program started in 2001, there continues to be a lack of understanding regarding what C-TPAT is and how it benefits and adds organizational value. What is it? “The U.S. Customs-Trade Partnership Against Terrorism initiative (C-TPAT) is a voluntary U.S. Customs and Border Protection program designed to improve border …

Negotiating in the global marketplace

An article recently posted to Inc. discusses charts by Richard Lewis that “reveal how to negotiate with people from around the world.” As a third-party quality provider, this is a key value for us because we absolutely agree that cultural considerations are key in negotiation and general business activities and …

Language translation challenges for businesses

Business News Daily captured our attention this morning with a post discussing things you should know about language translation. As an organization that does offer translation services for documents such as product specifications, instruction manuals or CAD drawings, we also recognize the challenges from an internal perspective as well.  From …

Pass the exam! Certification study tips…

We place significant value on industry certifications and actively look for engineers that have various quality related designations. I recently volunteered to assist others during a local ASQ certification exam study session and noted the following tips to help ensure success: Take the pre-test. Assess your strengths and weaknesses ASAP. …

Best Practices For Minimizing Global Supplier Risk

We were just reading through an article posted by Supply Chain Management Review that discusses Four Best Practices for Minimizing Global Supplier Risk.  As a third-party quality engineering and consulting firm, we get questions about this often and have written a handful of articles related to the topic. We like …

3 Ways to Use Defect Data to Drive Improvement

Our quality engineers collect data from supplier locations all over the world, and we encourage our clients to get as much value as possible from our reporting to drive overall improvements and support successful supplier partnerships. Consider the simplified example of conducting weekly pre-shipment inspections of one product at a …