Quality Assurance and Quality Control Services in Canada

Companies that want to manufacture in Canada will find Pro QC an essential ally thanks to quality assurance and quality control services, such as third-party quality inspections, factory audits, and Quality Management System audits (e.g., ISO 9001 , ISO 13485 , IATF 16949).

Alongside the long-established service sector and natural resource extraction, Canada’s manufacturing sector is an important and growing source of income for the country. Thanks to this growth, many companies will find Canada, and especially Ontario and Quebec, an ideal place to manufacture. Some of the largest manufacturing industries in Canada are automotive and aerospace equipment and oil and gas products. Having quality control and quality assurance services on hand is a must for ensuring the best possible factory performance in Canada.

Pro QC International’s extensive quality experience since its founding in 1984 makes it the ideal partner for any company looking to expand production or transition it to Canada. Quality control services such as third-party product inspections, personnel recruitment, supplier management, and supplier and factory audits, are necessary for companies that are manufacturing products or parts in the major cities of Canada such as Toronto, Montreal, Ottawa, Calgary, Edmonton, Hamilton, Vancouver, and Quebec City. As the manufacturing sector in Canada continues to grow, more companies will look to take their production there, and they will benefit from an on-site partner that ensures quality and reduces the cost of poor quality.

Pro QC’s range of quality assurance and quality control services in Canada includes:

A company must comply with national and international norms and quality standards to ensure reliability and product quality with suppliers in Canada. To achieve this, Pro QC International deploys auditors and engineers throughout the country who carry out the most rigorous quality control and quality assurance programs. Pro QC’s geographic coverage extends to many cities in Canada, providing reliable, punctual, and independent inspections and factory audit services. Pro QC’s team of quality engineers and auditors offers tailored quality control services for all the varied manufacturing sub-sectors in Canada, such as:

Our Coverage in Canada

  • Vancouver
  • Kelowna
  • Calgary
  • Edmonton
  • Saskatoon
  • Regina
  • Winnipeg
  • Toronto
  • Ottawa
  • Montreal
  • Quebec City
  • Mississauga

Our Quality Control Services in Canada


Product Inspection
Product Inspection

By performing product inspections, we can identify problems early with the goal
of eliminating the underlying causes.


Factory Audits
Supplier & Factory Audits

Pro QC International performs various types of factory audits.


Supplier Management
Supplier Management

At Pro QC, we also work closely with clients and their suppliers to improve their system, processes and manufacturing capabilities.

Product Inspections in Canada

Product quality is one of the pillars of Pro QC International’s quality control services. To avoid non-conformances, additional costs, or delays in producing and shipping products to customers, Pro QC’s team of inspectors in Canada will ensure that suppliers and factories meet product specifications and client requirements. As a globally trusted inspection company in Canada, Pro QC deploys experienced quality engineers across the entire country for short and long-term projects. Whether customers require third-party inspections in Montreal, Vancouver, Toronto, Quebec City, Ottawa, or Calgary, Pro QC has solutions to cover their needs and protect their interests.

Pro QC’s range of third-party quality inspections in Canada include:

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Supplier and Factory Audits in Canada

Pro QC’s quality assurance services and solutions aim to ensure that any company that wants to manufacture in Canada has the assurance and confidence that they are working with suppliers and factories that meet the required quality standards and norms. To achieve this, Pro QC offers rigorous audits of suppliers, factories, quality management systems, and others that will prevent companies from encountering unnecessary expenses or defects in their supply chain.

Supplier Quality Audits (SQA)

A top priority for any company looking for suppliers in Canada for the first time is to gain certainty that they will work with a reliable supplier that meets all national and international quality standards. To this end, Pro QC auditors and engineers conduct rigorous evaluations of first-time providers. These evaluations analyze criteria such as quality management systems, quality control procedures, product inspection methods, the corrective actions they have carried out, and more. Pro QC auditors provide detailed reports on supplier compliance along with detailed findings and explanations. The report includes recommendations, strengths, and opportunities for improvement.

Supplier Audits

In addition to guaranteeing product quality, companies looking to manufacture in Canada need robust assurance that they work with suppliers that have adequate processes that adhere to national and international standards, and that they truly meet or exceed their expectations. This calls for conducting rigorous audits to ensure that suppliers comply with social, ethical, environmental, and corporate responsibility standards. And if a company wants to work with retail stores, the suppliers must comply with an additional set of norms and standards.

Pro QC’s range of quality and factory audits in Canada includes:

Get a quote

Supplier Management Services in Canada

Any error or inefficiency in a company’s supply chain can result in high costs, loss of customers, or unnecessary delays in production and shipment. Pro QC offers Supplier Management solutions that enable improving competitiveness by better measuring and reducing risks, improving quality performance, and eliminating inefficiencies within the supply chain. Companies looking to produce in any of Canada’s manufacturing centers will want their suppliers to meet and exceed expectations. Utilize Pro QC’s Supplier Management services and solutions to take Canadian suppliers to the next level of quality.

Get a quote

Product Inspections in Canada

Product quality is one of the pillars of Pro QC International’s quality control services. To avoid non-conformances, additional costs, or delays in producing and shipping products to customers, Pro QC’s team of inspectors in Canada will ensure that suppliers and factories meet product specifications and client requirements. As a globally trusted inspection company in Canada, Pro QC deploys experienced quality engineers across the entire country for short and long-term projects. Whether customers require third-party inspections in Montreal, Vancouver, Toronto, Quebec City, Ottawa, or Calgary, Pro QC has solutions to cover their needs and protect their interests.

Pro QC’s range of third-party quality inspections in Canada include:

Get a quote

Supplier and Factory Audits in Canada

Pro QC’s quality assurance services and solutions aim to ensure that any company that wants to manufacture in Canada has the assurance and confidence that they are working with suppliers and factories that meet the required quality standards and norms. To achieve this, Pro QC offers rigorous audits of suppliers, factories, quality management systems, and others that will prevent companies from encountering unnecessary expenses or defects in their supply chain.

Supplier Quality Audits (SQA)

A top priority for any company looking for suppliers in Canada for the first time is to gain certainty that they will work with a reliable supplier that meets all national and international quality standards. To this end, Pro QC auditors and engineers conduct rigorous evaluations of first-time providers. These evaluations analyze criteria such as quality management systems, quality control procedures, product inspection methods, the corrective actions they have carried out, and more. Pro QC auditors provide detailed reports on supplier compliance along with detailed findings and explanations. The report includes recommendations, strengths, and opportunities for improvement.

Supplier Audits

In addition to guaranteeing product quality, companies looking to manufacture in Canada need robust assurance that they work with suppliers that have adequate processes that adhere to national and international standards, and that they truly meet or exceed their expectations. This calls for conducting rigorous audits to ensure that suppliers comply with social, ethical, environmental, and corporate responsibility standards. And if a company wants to work with retail stores, the suppliers must comply with an additional set of norms and standards.

Pro QC’s range of quality and factory audits in Canada includes:

Get a quote

Supplier Management Services in Canada

Any error or inefficiency in a company’s supply chain can result in high costs, loss of customers, or unnecessary delays in production and shipment. Pro QC offers Supplier Management solutions that enable improving competitiveness by better measuring and reducing risks, improving quality performance, and eliminating inefficiencies within the supply chain. Companies looking to produce in any of Canada’s manufacturing centers will want their suppliers to meet and exceed expectations. Utilize Pro QC’s Supplier Management services and solutions to take Canadian suppliers to the next level of quality.

Get a quote

Quality Solutions Overview

Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.

 
Development & Planning
1. Design
2. Product Development
3. Supplier Selection
4. Supplier Qualification
5. Pre-Production Validation
6. Production Planning
7. Incoming QC
8. Production and Assembly
9. Packaging
10. Shipping
Production & Delivery
Development & Planning
Production & Delivery

1. Design Stage

The product development life cycle begins with idea generation, concept development, and market testing. For example, the E-Bike handlebar is designed with the form, fit, and function in mind that best serve the market/user’s requirements and the overall aesthetics of the final bike.

Although Pro QC do not actively get involved in this stage, a postmortem investigation with many of our client often reveals the following challenges.

Supplier Risks & Challenges:

Misalignment between the buyer, supplier sales department, and factory production department on critical design requirements
Advance product quality planning was not factored in early enough
Difficulties in transitioning from a prototype supplier to a mass manufacturing supplier

2. Product Development

In this stage, the engineers will refine the design and define the engineering specifications of the handle such as material properties, dimensions, weight, and other requirements while satisfying different product and safety compliances. This is also the stage where engineering prototypes (engineering build) are made to rigorously test the form, fit, and function of the product.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
Supplier Development Services
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Poor communication of the technical details between buyer and factories
Misalignment on the new product’s specifications
Misalignment on design/engineering revisions
Supplier’s production capability is unable to meet the design requirement

3. Identify Potential Suppliers

Once the component specifications are defined, the procurement department will begin to identify a list of suitable suppliers that can potentially meet their requirements in terms of capabilities, cost, capacity, and quality.

Pro QC’s Quality Solutions:

Onsite Supplier Verification
Financial Credit Check

Supplier Risks & Challenges:

Lack of experience and due diligence in new supplier region
Communication challenges
Concern about supplier scams
Low confidence supplier’s trustworthiness
Concerns over supplier’s financial viability

4. Supplier Qualification

Once a list of trustworthy suppliers has been identified, an evaluation of supplier reliability is recommended to ensure they can produce at a consistent level of quality. A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance.

Pro QC’s Quality Solutions:

Global Supplier Audit Programs
Supplier Quality Audit for Potential Suppliers
Quality Management System Audit
Social & Ethical Audits
Supply Chain Security Audit
Environmental Audit

Supplier Risks & Challenges:

Suppliers are not as capable as they initially claimed
Supplier lacks effective and systematic quality assurance practice
Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice
Mass production quality does not match prototype quality
Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct
Supplier violation on labor law, ethical and environmental compliances
Goods held in customs due to supply chain security malpractice

5. Pre-Production Validation

Before commencing volume production, it is crucial to validate the factory’s equipment, staffing, production methods, capacity, and quality control plan for each product line. This is an important stage to prevent critical failures, costly mistakes, and loss of time due to changes and rework.

Pro QC’s Quality Solutions:

Engineering Build (EB) and Quality Build (QB) Audit
First Article Inspection (FAI)
APQP/PPAP Audit
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

Factory not ready for mass production
Shipment delays due to critical failure, poor quality, and resource constraints
An exponential increase in defective products
Product recall
High Cost of Poor Quality
An exponential increase in the cost of change after mass production commences

6. Production Planning

Production planning is an administrative process that involves ensuring that sufficient raw materials, components, staff, and other outsourced processes such as secondary processing are procured to create finished products according to the specified schedule.

Pro QC’s Quality Solutions:

Order Expediting

Supplier Risks & Challenges:

Production delay due to poor material procurement planning
Production delay due to inadequate production staffing
Poor sub-supplier management

7. Incoming Quality Control

Incoming quality control is required when all the procured material and components arrive at the factory. This is the first step in controlling the production process and resulting product quality. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality. (The saying goes: Garbage in, garbage out.)

Pro QC’s Quality Solutions:

Incoming Inspection
In-Process Inspection
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

The factory does not manage the quality of its supply chain or is poor at supplier management
Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly
Using sub-standard material or components (e.g., lower-quality fabric than required)
Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone)
“Quality fade” where suppliers make small, gradual substitutions in materials and components over time
Bulk material ordered by the supplier degrades over time due to poor storage conditions

8. Production & Assembly

Upon approval for volume production, raw materials and components are processed, extruded, forged, cast, injected, machined, and assembled. It is important to note that a factory may not have all the production capabilities and may outsource certain processes to other suppliers.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
In-Process Inspection
Manufacturing Process Improvement
Quality/Root Cause Investigation (8D)
CAPA Verification
Order Expediting & Production Monitoring
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Operators are not producing according to the production control plan
Supplier is under pressure to ship goods, turning a blind eye to defective components
Lack of quality staff to enforce quality control
Poor control of re-worked material/product
Mistakes made by temporary, untrained staff/operators
Communication breakdown when the supplier is under pressure

9. Packaging

Packaging and labeling of the goods are the last steps before shipping. The smallest aesthetic defect on the packaging or missing components often leads to customer returns, and a misplaced label often leads to compliance issues.

Pro QC’s Quality Solutions:

Manufacturing Process Audit
Poka-Yoke Implementation
Pre-Shipment Inspection
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Products are poorly packaged
Human mistakes and missing components lead to customer returns
Wrong labeling leads to compliance issues and significant re-work

10. Shipping

Packaged products are being loaded by suppliers at the factory or warehouse into containers and shipped to their final destination.

Pro QC’s Quality Solutions:

Container Loading Supervision
C-TPAT Audit

Supplier Risks & Challenges:

Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product
Poor container loading leads to product damage during transit

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    Pro QC has been providing quality assurance, engineering and consulting services since 1984.

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