Why Third Party or Source Inspections are Important

Avoid Costly Product Defects and Shipment Delays

Product inspections minimize the amount of costly product defects. Inspections can detect merchandise containing non-standard or non-compliant components.

Identify or Explore Corrective Actions

Inspections help you determine the overall quality of your order, and determine the need to issue corrective actions before any products leave the factory.

Protect Your Company's Brand and Reputation

Sub-standard products result in customer complaints and damage your reputation. Product quality inspections help ensure consistent customer satisfaction.

Pro QC’s Solution Matrix

For Inspections, Pro QC recommends the International Inspection Standard ANSI Z.1.4-2003 (ANSI Sampling Table) to determine the number of units that will be randomly selected for evaluation. Samples are checked against a detailed inspection plan for appearance, applicable functionality, packaging integrity, workmanship, and your specific requirements. Discovered defects are classified as major, minor, or critical depending on inspection plans. If you have your QC standard and procedure, we have no concern to follow your documentation.

Inspection services reports and results with digital photos will be emailed to you within 24 hours of the service through our secure online database so that you can quickly authorize your suppliers to ship your products.

What Type of Inspections Do I Need?

There are several types of inspections available throughout the production process; First Article, In-Process and Pre-Shipment inspections. As one of the longest serving inspection companies in Asia, one of our Account Managers are very capable to help choose the best source inspection service to fit your requirements.

What Other Services Reduce My Quality Risks?

Pro QC has an international reputation for providing independent third-party inspection and testing services. However our services do not stop with inspection. Pro QC can provide you solutions to your entire supply chain from the sourcing, manufacturing to final delivery.

Inspections

First-Article Inspections

Pro QC inspects first-article samples prior to volume production. This verifies that product specifications are being met and avoids unnecessary reengineering work later.

In-Process Inspections

These on-site inspections evaluate samples of your products selected during the manufacturing process. This confirms the quality of your product and allows any necessary changes to be addressed early on, reducing rework time and costs.

Pre-Shipment Inspections

During a pre-shipment inspection, our engineers verify that finished goods conform to your specifications. For example, if an Automotive Product or Auto Part Inspection is required, we would request your specifications and golden samples in advance and use them to ascertain the quality of the products produced at your supplier.

Container Loading Supervision

Pro QC ensures that proper methods are employed during product loading, and we verify counts on-site.

Measurement and Testing

Pro QC conducts properties, performance and lifecycle testing at our labs in Ningbo, China and Chicago, USA. Custom fixtures and test methods are crafted in-house. For testing that is not performed at Pro QC, we have alliances with accredited labs in many locations worldwide to offer you virtually any type of product testing you may need.

Available testing includes:

Metrology, first article analysis
Portable CMM for both in-house and on-site bookings
X-Ray Fluorescence (XRF) screening for lead, RoHS and material analysis of various plastics, stainless steel and copper alloys both in-house and on- site
Mean time to failure
Salt spray
Abrasion
Hot and cold environment performance (chamber) with humidity control
Battery performance and service life
Hi-pot
Extraction force
Rockwell hardness
Sample Collection Service

We regularly add new capabilities; please contact us for a current list of available testing.

Get a Quote

Why You Should Consider Pro QC as Your Partner in Quality?

Advantages

Stability

Pro QC is an established and reliable organization, providing quality assurance, engineering and consulting services since 1984.

Global Presence

Pro QC offers services in 88 countries and growing. When services are required in an area where coverage is currently not available, we are able to secure local engineers or arrange travel for our engineers in order to accommodate the request.

Experienced, Degreed Engineers

Pro QC’s professional and knowledgeable staff represents your interests on-site. Our inspectors and supervisors are degreed engineers. Our staff offers experience in a variety of industries from toys to aerospace, including consumer retail, textiles/fabrics, electrical/electronics, housewares, medical, and many more.

Scheduling Flexibility

Pro QC understands the unpredictable nature of sourcing and the importance of meeting critical deadlines. We schedule accordingly, which often means accommodating last minute requests.

Timely Feedback

Pro QC offers online reporting, with detailed reports provided within 24 hours of completion. Our web resident database provides scheduling information and report access anytime, from anywhere.

Dedicated Account Managers

Pro QC employs regional account managers who are available to assist clients 24/7.

Scalability

Pro QC maintains an advanced HR system that enables a high degree of scalability worldwide. We routinely manage project demand fluctuations within and across countries. We are able to train and deploy engineers within days, for projects of all sizes, so that bookings are completed in the time required.

Client Stories

In addition to supporting our efforts to pass the audit, we wanted to ensure that Wahl was doing the ‘right things’ for our employees. Jean is very honest, knowledgeable, hardworking and dedicated to the project. He provided educated feedback that helped us balance best practices and business requirements. I am confident that we would not have made the progress without Jean’s support, nor do I think that we would have developed the courage to proceed with the audit.

Brad Capes
Global Supply Chain Director
http://wahl.com

In discussing how Pro QC aids in developing High Street TV’s supplier base and supply chain management functions, Mr. Webb indicates that “Pro QC is very thorough in their inspections and High Street TV has trust and confidence in their ability to deliver on time.”

The Pro QC team takes great pride in assisting organizations by providing on-site quality solutions that reduce associated risks and cost. As companies grow, Pro QC continues to provide support and executes the scalability required to provide seamless service."

Ian Webb
Head of Product Quality
http://www.highstreettv.com

Mr. Bob Chen, Hard Goods, Merchandise and QC Manager at Falabella’s Shanghai office, provided us with some personal insight into the Pro QC partnership. He advised that "as part of the commitment to build up a universal standard of quality control, we decided to partner with Pro QC to apply comprehensive inspections on all shipments from the Asia Pacific region. The goal is to achieve a higher level of customer satisfaction, which is always our mission."

Bob Chen
Hard Goods, Merchandise and QC Manager
Shanghai office
https://www.falabella.com

When asked how Pro QC has provided value to the organization, Rob McLellan explains that "with an expanding backpack business, we needed to ensure that the quality of our products were checked and maintained at a high level all year round. Lowe Alpine has a long history as a trusted gear supplier, and we want that to continue. Pro QC has helped us to achieve this with the provision of professional inspection staff and detailed and clear reporting procedures.” He considers “Pro QC’s local availability and their dependable and thorough inspection methods to be the most significant contribution that Pro QC has made as a partner to Lowe Alpine."

Rob McLellan

Frequently Asked Questions

Why should you use a 3rd party as a partner in quality?

Identify problems early and reduce associated rework costs later. Identifying problems early also helps avoid potential shipment delays.
Ensure the end product meets your customers’ expectations.
Partnering with a 3rd party provider often reduces travel expenses, internal resource allocation and offers an unbiased assessment.
Pro QC uses knowledgeable and experienced QC engineers.

How do you schedule a QC inspection with Pro QC?

Quality inspections can be scheduled online directly here. Or, clients and/or suppliers can contact account managers directly for assistance with coordination. Contact us at info@proqc.com for additional information.

When are detailed inspection reports provided?

Pro QC’s inspection reports are uploaded to an online database within 24 hours of completion. Clients receive an emailed notification when posted.

Each report outlines the audit scope and includes recommendations, strength’s of the quality system and manufacturing process, and opportunities for improvement (weaknesses). An audit result based on the percent of conformances vs. non-conformances is provided.

peview example reports here. https://proqc.com/services/sample-reports

Where does Pro QC provide services?

Pro QC International provides quality control services in 88 countries. Click here to see the full list

Pro QC International

info@proqc.com

Contact Your Local Office

North America

Tel: +1 813 252 4770

Latin America

Tel: +52 81 2721 0928

India & South Asia

Tel: +91 120 429 1971

Asia & Asia Pacific

Tel: +886 2 2832 2990

Europe, Middle East & Africa

Tel: +49 8179 998 7593

Quality Inspections