In discussing how Pro QC aids in developing High Street TV’s supplier base and supply chain management functions, Mr. Webb indicates that “Pro QC is very thorough in their inspections and High Street TV has trust and confidence in their ability to deliver on time.”

The Pro QC team takes great pride in assisting organizations by providing on-site quality solutions that reduce associated risks and cost. As companies grow, Pro QC continues to provide support and executes the scalability required to provide seamless service."

Ian Webb
Head of Product Quality
http://www.highstreettv.com

Mr. Bob Chen, Hard Goods, Merchandise and QC Manager at Falabella’s Shanghai office, provided us with some personal insight into the Pro QC partnership. He advised that "as part of the commitment to build up a universal standard of quality control, we decided to partner with Pro QC to apply comprehensive inspections on all shipments from the Asia Pacific region. The goal is to achieve a higher level of customer satisfaction, which is always our mission."

Bob Chen
Hard Goods, Merchandise and QC Manager
Shanghai office
https://www.falabella.com

When asked how Pro QC has provided value to the organization, Rob McLellan explains that "with an expanding backpack business, we needed to ensure that the quality of our products were checked and maintained at a high level all year round. Lowe Alpine has a long history as a trusted gear supplier, and we want that to continue. Pro QC has helped us to achieve this with the provision of professional inspection staff and detailed and clear reporting procedures.” He considers “Pro QC’s local availability and their dependable and thorough inspection methods to be the most significant contribution that Pro QC has made as a partner to Lowe Alpine."

Rob McLellan