Quality Assurance & Quality Control in Morocco

Pro QC International now offers Quality Assurance and Quality Control services in Morocco. Our 38 years of experience across the globe coupled with relentless customer focus has helped us grow into one of the leading third-party quality control companies in Morocco over a short period of time.

Morocco has established a strong reputation as a manufacturing hub in Africa. The country’s geographical location has traditionally provided a competitive edge, offering local manufacturers easy access to the foreign, and especially European, markets. Pro QC International is proud to offer best practice quality solutions for dozens of clients sourcing from Morocco. Whether it is a case of product quality defects, manufacturing issues, or shipment delays, our team of qualified experts can assist to put a supplier back on track.

Besides its strategic geographical location, the country’s political stability, logistics and transport infrastructure contributes to Morocco’s thriving business environment. Our team of local professional quality engineers, advisors and consultants are deployed in key manufacturing locations, industrial parks and free trade zones including Tangier, Laayoune, Kénitra, MidParc, and Dakhla.

Pro QC’s range of quality services in Morocco goes beyond traditional quality control and quality assurance solutions. We work closely with our clients and their suppliers to reduce quality risks, solve quality issues and monitor quality improvements throughout the entire supply chain.

Our team of quality inspectors and auditors covers the following industries in Morocco:

  • Softlines: textiles, fabrics, garments, leather, fashion accessories
  • Hardlines: footwear, handicrafts, jewelry, electronics and electrical equipment, lighting, home appliances, furniture, hardware, building materials, medical devices, metal and steel products
  • Industrials: welding, electric conductors, tubes, rubber, automotive parts, and industrial components
  • Automotive Industry: electronic & electrical components, batteries, transmissions, bearings, engines, mechanical components, bolts, seats, brakes, wheels & tires, motorcycle components

Pro QC International QA & QC services are designed to assist the selection of new suppliers, manage their output quality and improve their performance.

Our range of Quality Assurance and Quality Control services in Morocco includes:

Our Coverage in Morocco

  • Casablanca
  • Fez
  • Rabat
  • Tangier
  • Settat
  • Nador
  • El Jadida
  • Nouaceur
  • Kenitra
  • Oujda
  • Agadir
  • Meknes
  • Salé
  • Marrakesh

Our Quality Control Services in Morocco


Product Inspection
Product Inspection

By performing product inspections, we can identify problems early with the goal of eliminating the underlying causes.


Factory Audits
Supplier Selection & Factory Audits

Pro QC International performs various types of factory audits.


Supplier Management
Supplier Management

At Pro QC, we also work closely with clients and their suppliers to improve their system, processes and manufacturing capabilities.

Product Inspections in Morocco

Pro QC’s quality inspectors ensure product conformity at different stages of the production process. We follow the ANSI Z1.4 standard to evaluate, among other elements, workmanship, functionality, packaging, and labeling during product checks. Although we have our standard checklists and formats for inspections, we are flexible and can adjust these based on our clients’ requirements. Every inspection report includes detailed feedback and images and is available within 24 hours of completion of the service through our secure database.

As an inspection company in Egypt, Pro QC offers four types of inspections that could be combined or deployed individually:

First Article Inspections (FAI)

Prior to the start of mass production, an engineer will inspect first samples to verify that product specifications are being correctly understood and respected by the supplier. This service will also void unnecessary re-engineering or reproduction later.

In-process Inspections (IPI)

This on-site inspection occurs when 20% to 30% of the products are produced. Our quality inspectors evaluate performance during the manufacturing process to ensure the products are in accordance with requirements, allowing necessary changes to be addressed early on while reducing rework time and costs.

Pre-shipment Inspections (PSI)

A pre-shipment inspection occurs when the products are fully produced and ready for shipment (100% ready, at least 80% packed). This essential stage helps reduce the risk associated with receiving faulty products. Our local quality inspectors provide a detailed inspection report with images and detailed remarks related to any issues and non-conformances found.

Container Loading Supervision (CLS)

Upon confirmation of the shipping date, Pro QC verifies that the correct products and quantities are being loaded. Products conformance to international standards will also be verified.

Get a quote

Factory Audits in Morocco

Pro QC provides a full range of audit services in Morocco. From supplier verification and qualification audits to quality management system audits, our local team of certified auditors can adapt to specific client requirements. We offer customized audits that include elements from any mix of global standards in order to meet bespoke requirements and budgets.

Our audit services in Morocco include:

Get a quote

Supplier Management in Morocco

Pro QC not only supports manufacturers to meet international quality standards (ISO, IATF, FDA GMP), we also support suppliers to establish or improve their QMS. Whether it involves certification preparation (ISO 9001, ISO 14001, ISO 13485, IATF 16949, etc.), vendor performance improvement or quality management system establishment, our supplier development services team has the experience and certifications (lean, six sigma, ISO) to handle these challenges for clients and their suppliers in Morocco.

Get a quote

Product Inspections in Morocco

Pro QC’s quality inspectors ensure product conformity at different stages of the production process. We follow the ANSI Z1.4 standard to evaluate, among other elements, workmanship, functionality, packaging, and labeling during product checks. Although we have our standard checklists and formats for inspections, we are flexible and can adjust these based on our clients’ requirements. Every inspection report includes detailed feedback and images and is available within 24 hours of completion of the service through our secure database.

As an inspection company in Morocco, Pro QC offers four types of inspections that could be combined or deployed individually:

First Article Inspections (FAI)

Prior to the start of mass production, an engineer will inspect first samples to verify that product specifications are being correctly understood and respected by the supplier. This service will also void unnecessary re-engineering or reproduction later.

In-process Inspections (IPI)

This on-site inspection occurs when 20% to 30% of the products are produced. Our quality inspectors evaluate performance during the manufacturing process to ensure the products are in accordance with requirements, allowing necessary changes to be addressed early on while reducing rework time and costs.

Pre-shipment Inspections (PSI)

A pre-shipment inspection occurs when the products are fully produced and ready for shipment (100% ready, at least 80% packed). This essential stage helps reduce the risk associated with receiving faulty products. Our local quality inspectors provide a detailed inspection report with images and detailed remarks related to any issues and non-conformances found.

Container Loading Supervision (CLS)

Upon confirmation of the shipping date, Pro QC verifies that the correct products and quantities are being loaded. Products conformance to international standards will also be verified.

Get a quote

Factory Audits in Morocco

Pro QC provides a full range of audit services in Morocco. From supplier verification and qualification audits to quality management system audits, our local team of certified auditors can adapt to specific client requirements. We offer customized audits that include elements from any mix of global standards in order to meet bespoke requirements and budgets.

Our audit services in Morocco include:

Get a quote

Supplier Management in Morocco

Pro QC not only supports manufacturers to meet international quality standards (ISO, IATF, FDA GMP), we also support suppliers to establish or improve their QMS. Whether it involves certification preparation (ISO 9001, ISO 14001, ISO 13485, IATF 16949, etc.), vendor performance improvement or quality management system establishment, our supplier development services team has the experience and certifications (lean, six sigma, ISO) to handle these challenges for clients and their suppliers in Morocco.

Get a quote

Quality Solutions Overview

Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.

 
Development & Planning
1. Design
2. Product Development
3. Supplier Selection
4. Supplier Qualification
5. Pre-Production Validation
6. Production Planning
7. Incoming QC
8. Production and Assembly
9. Packaging
10. Shipping
Production & Delivery
Development & Planning
Production & Delivery

1. Design Stage

The product development life cycle begins with idea generation, concept development, and market testing. For example, the E-Bike handlebar is designed with the form, fit, and function in mind that best serve the market/user’s requirements and the overall aesthetics of the final bike.

Although Pro QC do not actively get involved in this stage, a postmortem investigation with many of our client often reveals the following challenges.

Supplier Risks & Challenges:

Misalignment between the buyer, supplier sales department, and factory production department on critical design requirements
Advance product quality planning was not factored in early enough
Difficulties in transitioning from a prototype supplier to a mass manufacturing supplier

2. Product Development

In this stage, the engineers will refine the design and define the engineering specifications of the handle such as material properties, dimensions, weight, and other requirements while satisfying different product and safety compliances. This is also the stage where engineering prototypes (engineering build) are made to rigorously test the form, fit, and function of the product.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
Supplier Development Services
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Poor communication of the technical details between buyer and factories
Misalignment on the new product’s specifications
Misalignment on design/engineering revisions
Supplier’s production capability is unable to meet the design requirement

3. Identify Potential Suppliers

Once the component specifications are defined, the procurement department will begin to identify a list of suitable suppliers that can potentially meet their requirements in terms of capabilities, cost, capacity, and quality.

Pro QC’s Quality Solutions:

Onsite Supplier Verification
Financial Credit Check

Supplier Risks & Challenges:

Lack of experience and due diligence in new supplier region
Communication challenges
Concern about supplier scams
Low confidence supplier’s trustworthiness
Concerns over supplier’s financial viability

4. Supplier Qualification

Once a list of trustworthy suppliers has been identified, an evaluation of supplier reliability is recommended to ensure they can produce at a consistent level of quality. A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance.

Pro QC’s Quality Solutions:

Global Supplier Audit Programs
Supplier Quality Audit for Potential Suppliers
Quality Management System Audit
Social & Ethical Audits
Supply Chain Security Audit
Environmental Audit

Supplier Risks & Challenges:

Suppliers are not as capable as they initially claimed
Supplier lacks effective and systematic quality assurance practice
Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice
Mass production quality does not match prototype quality
Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct
Supplier violation on labor law, ethical and environmental compliances
Goods held in customs due to supply chain security malpractice

5. Pre-Production Validation

Before commencing volume production, it is crucial to validate the factory’s equipment, staffing, production methods, capacity, and quality control plan for each product line. This is an important stage to prevent critical failures, costly mistakes, and loss of time due to changes and rework.

Pro QC’s Quality Solutions:

Engineering Build (EB) and Quality Build (QB) Audit
First Article Inspection (FAI)
APQP/PPAP Audit
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

Factory not ready for mass production
Shipment delays due to critical failure, poor quality, and resource constraints
An exponential increase in defective products
Product recall
High Cost of Poor Quality
An exponential increase in the cost of change after mass production commences

6. Production Planning

Production planning is an administrative process that involves ensuring that sufficient raw materials, components, staff, and other outsourced processes such as secondary processing are procured to create finished products according to the specified schedule.

Pro QC’s Quality Solutions:

Order Expediting

Supplier Risks & Challenges:

Production delay due to poor material procurement planning
Production delay due to inadequate production staffing
Poor sub-supplier management

7. Incoming Quality Control

Incoming quality control is required when all the procured material and components arrive at the factory. This is the first step in controlling the production process and resulting product quality. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality. (The saying goes: Garbage in, garbage out.)

Pro QC’s Quality Solutions:

Incoming Inspection
In-Process Inspection
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

The factory does not manage the quality of its supply chain or is poor at supplier management
Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly
Using sub-standard material or components (e.g., lower-quality fabric than required)
Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone)
“Quality fade” where suppliers make small, gradual substitutions in materials and components over time
Bulk material ordered by the supplier degrades over time due to poor storage conditions

8. Production & Assembly

Upon approval for volume production, raw materials and components are processed, extruded, forged, cast, injected, machined, and assembled. It is important to note that a factory may not have all the production capabilities and may outsource certain processes to other suppliers.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
In-Process Inspection
Manufacturing Process Improvement
Quality/Root Cause Investigation (8D)
CAPA Verification
Order Expediting & Production Monitoring
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Operators are not producing according to the production control plan
Supplier is under pressure to ship goods, turning a blind eye to defective components
Lack of quality staff to enforce quality control
Poor control of re-worked material/product
Mistakes made by temporary, untrained staff/operators
Communication breakdown when the supplier is under pressure

9. Packaging

Packaging and labeling of the goods are the last steps before shipping. The smallest aesthetic defect on the packaging or missing components often leads to customer returns, and a misplaced label often leads to compliance issues.

Pro QC’s Quality Solutions:

Manufacturing Process Audit
Poka-Yoke Implementation
Pre-Shipment Inspection
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Products are poorly packaged
Human mistakes and missing components lead to customer returns
Wrong labeling leads to compliance issues and significant re-work

10. Shipping

Packaged products are being loaded by suppliers at the factory or warehouse into containers and shipped to their final destination.

Pro QC’s Quality Solutions:

Container Loading Supervision
C-TPAT Audit

Supplier Risks & Challenges:

Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product
Poor container loading leads to product damage during transit

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    Pro QC has been providing quality assurance, engineering and consulting services since 1984.

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    We offer quality solutions in over 88 countries and we are continuously expanding our network.

    Timely Feedback

    We offer online reporting and detailed reports within 24 hours of job completion.

    Quality Experts

    Our global engineering team has the requisite industry expertise to verify quality and conformance.

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