Quality Control Services in Thailand

Pro QC International is a leading provider of quality control services in Thailand, offering a wide range of solutions for companies looking to ensure the quality of their products and supply chain.

For over two decades, our team of experienced quality engineers and auditors has been stationed in and around locations such as Bangkok, Samutprakarn, Chonburi, Rayong, Chiangmai, Songkhla, and Ayutthaya, providing services that include supplier management, factory audits and product inspections in Thailand.

Thailand is one of Asia’s manufacturing powerhouses and maintains development policies that encourage foreign investment. In addition to its open economy, Thailand offers an educated workforce and good infrastructure, which has helped attract numerous leading automotive, appliance and fashion brands for sourcing and manufacturing purposes.

Pro QC has maintained a strong presence as a quality consulting and third-party inspection company in Thailand, leveraging our extensive knowledge of the local market to offer custom and cost-effective quality solutions. Our quality control services in Thailand range from identifying and assessing suppliers to reducing quality risks, solving quality issues and monitoring quality improvement throughout the supply chain. We offer the following quality assurance and quality control services in Thailand:

Pro QC’s quality control services in Thailand are managed from our Bangkok office, while our team of engineers is stationed across various manufacturing hubs, allowing us to provide fast and efficient service to clients throughout the country. Our team of local auditors and quality control inspectors in Thailand has vast expertise in consumer/retail and industrial industries. This allows us to offer custom and cost-effective quality solutions to short or long-term quality requirements.

Our Industry Coverage

We understand that quality is critical to the success of any business, which is why we are committed to providing the highest level of service and support to ensure products meet the highest standards of quality and performance. We deal with the following product categories in Thailand:

Industries Products
Softlines Textiles, apparel/garments and footwear, fashion accessories and luxury goods such as handbags, gloves and belts, etc.
Food Products Frozen fish, shrimp and other seafood, fruits, vegetables
Hardlines Kitchenware and appliances, jewelry, toys, furniture (teak, timber, rubber wood), medical equipment and devices, electronics and computer parts, electrical equipment, construction tools, solar panels, etc.
Industrial Electric transformers, plastics, rubbers, pumps, electric heaters, electric conductors, air pumps, die casted and other mechanical parts, etc.
Automotive Industry Car parts such as bolts, springs, seats and brakes, accessories, batteries, engines and components, electronic & electrical components, electric bikes, etc.
Oil & Gas Non-Destructive Testing (NDT), coating and welding jobs, pipelines, heat exchangers, valves, pressure vessels, boilers, etc.

Our Services in Thailand

Contact Us

Our Local Office:

119/134 Nawamin Rd,
Nawamin, Bueng Kum,
Bangkok 10230,
Thailand

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Local Quality Control Coverage in Thailand

  • Bangkok
  • Chaing Mai
  • Chon Buri
  • Rayong
  • Laem Chabang
  • Nakhon Ratchasima

Our Quality Control Services in Thailand


Product Inspection
Product Inspection

By performing product inspections, we can identify problems early with the goal of eliminating the underlying causes.
 


Factory Audits
Factory Audits & Supplier Management

Pro QC International performs various types of factory audits.
 


Global Solutions
Global Solutions

Pro QC offers the services detailed below as well as the possibility to schedule service requests and access our reports through our secure database.

Product Inspection in Thailand

Product inspection services are a good quality control tool to ensure that product appearance, functionality and other criteria comply with the strictest requirements. As a third-party quality control inspection company in Thailand, Pro QC International offers product inspections at various stages of the manufacturing process to assess the quality of the goods. Our quality inspectors in Thailand are trained and experienced in dealing with a variety of medical devices, consumer products (textile, food, furniture, bags, footwear, jewelry, eyewear, paper products), industrial products (electrical tools, furniture, electronics, mechanical parts) and much more. We provide the following third-party inspection services in Thailand:

First Article Inspections in Thailand

Prior to the start of mass production, our local quality engineers verify that the engineering of the product – drawings, parts, functions and other specific requirements – conform to the specifications. This process ensures that specifications are well understood, verified and documented.

In-Process or In-line Inspections in Thailand

An in-process inspection allows us to detect errors that might lead to a non-conforming product before production is completed. Quality engineers verify that the manufacturing processes are reliable and consistent and that the products coming off the production line meet all requirements.

Pre-Shipment Inspections in Thailand

Performing pre-shipment inspection services in Thailand helps reduce the risk associated with receiving defective products before shipping the goods. Our quality inspectors provide detailed feedback and images to document any non-conformity as part of our comprehensive inspection reports.

During the inspections, our quality control engineers would generally employ metrics such as ANSI Z1.4 sampling plan standards to evaluate workmanship, functionality, packaging, labeling and other criteria as required.

Pro QC reviews and checks against existing client specifications but we can also assist in the development of criteria if necessary. Our engineers use Pro QC’s report forms with relevant checkpoints for the product/part being inspected. Alternatively, we can work with checklists/report formats provided by our clients. Reports including images will always be available online within 24 hours of completion of the service.

Container Loading Supervision in Thailand

At the end of the supply chain, we offer container loading supervision at the factory or at major ports to ensure safe transportation and delivery of the goods to their final destination. This quality control point supervises the loading process and involves monitoring the quantity of the packed goods, checking the storage and condition of the container before and after closure and whether the goods are correctly handled/placed into the shipping containers.

Major ports where we conduct container loading supervision in Thailand are:

  • Laem Chabang in eastern Thailand
  • Port of Bangkok in Khlong Toei District
  • Port of Chiang Saen in Chiang Rai Province
  • Ranong Port in Kra Peninsula

Rework and Sorting Services in Thailand

Our rework and quality sorting services in Thailand involve inspecting and categorizing products or materials based on specific criteria such as appearance, functionality, or compliance with industry standards. These services can be used in a variety of industries including manufacturing, retail, and food production. They are often used to ensure that only high-quality products are shipped to customers, to separate defective items for repair or disposal, or to comply with regulations and industry standards.

Welding Inspection Services in Thailand

Welding inspection services involve evaluating the quality of welds in order to ensure that they meet industry standards and specifications. This can include visual inspections, non-destructive testing, and destructive testing. Our welding inspection services in Thailand are typically performed by certified welding inspectors who have the necessary training and experience to evaluate the quality of welds. The inspections are conducted to ensure that the welds are free of defects, have proper penetration, have the correct shape, and have the correct size.

Get a quote

Factory Audit Services, Supplier Qualification and Development in Thailand

Pro QC International performs various types of supplier and factory audits in Thailand. Whether it’s a social compliance audit, a factory verification audit, a manufacturing process audit, a quality management system audit or a C-TPAT audit, our qualified staff is up to the task of providing full insight into the supplier’s setup and operations. A small investment upfront in a factory audit in Thailand can significantly reduce the issues down the road when projects have started and problems may surface.

At Pro QC, we also work closely with clients and their suppliers to improve their systems, processes and manufacturing capabilities. Below are examples for reference:

Supplier Verification Audits in Thailand

Our Supplier Verification audits are designed to verify the reliability and capabilities of new suppliers. The audit process includes a review of the supplier’s policies, procedures, and records, as well as the supplier’s management system, processes, and facilities. The audit report will provide a clear understanding of the supplier’s compliance and also identify the risk level.

ISO Audit Services in Thailand

Our ISO supplier audit services in Thailand involve evaluating supplier compliance with ISO (International Organization for Standardization) standards and guidelines. These audits are conducted by our team of experienced third-party auditors. The purpose of an ISO supplier audit in Thailand is to assess the supplier’s management systems, processes, and facilities to ensure they meet the requirements of the relevant ISO standard.

This includes evaluating the supplier’s quality management system, environmental management system, or other management systems. Our auditors will also review the supplier’s documentation, procedures, and records to ensure they meet the requirements of each standard. The audit report will provide a clear understanding of the supplier’s compliance and also identify any areas where improvements are needed. Our ISO supplier audit services in Thailand cover:

  • Supplier Quality Audits
  • ISO 9001 audits
  • ISO 14001 audits
  • ISO 45001 audits
  • ISO 13485 audits
  • ISO 22716 audits
  • Others

Automotive Audits in Thailand – IATF 16949, VDA 6.3 and PPAP Audits

Pro QC offers automotive supplier audits in Thailand such as IATF 16949 audits, VDA 6.3 Process Audits, and PPAP (Production Part Approval Process) audits.

  • IATF 16949 audits evaluate a supplier’s compliance with the International Automotive Task Force’s quality management standard for the automotive industry.
  • VDA 6.3 Process Audits evaluate a supplier’s compliance with the German Association of the Automotive Industry’s guidelines for process management in the automotive industry.
  • PPAP audits evaluate a supplier’s compliance with the Production Part Approval Process, which is a standard that focuses on the supplier’s ability to produce products that meet the requirements of the automotive industry.

Social Compliance Audits in Thailand

Pro QC verifies supplier compliance in Thailand with social and labor standards, including environmental, health and safety, and human rights. One of the most widely recognized social compliance audit standards is SA8000, which is a set of guidelines that focus on the company’s labor practices and workplace conditions.

Our SA8000 audits in Thailand cover standards such as child labor, forced labor, discrimination, disciplinary practices, working hours, and compensation. Our social compliance auditor will review the company’s policies, procedures, and records to ensure they meet the requirements of the standard.

C-TPAT Audits in Thailand

Our C-TPAT audit services in Thailand include a review of the company’s security policies and procedures, physical security measures, and supply chain security practices. The C-TPAT audit evaluates the company’s security measures in various areas including access controls, personnel security, training, physical security, information security and emergency response plans. Once the audit is complete, a detailed report will be issued identifying any non-conformances and recommendations for improvement.

Certification Preparation

We assist to ensure compliance before the final audit. Applicable industry standards include IATF 16949, ISO 13485, ISO 9001, etc.

Get a quote

Global Solutions

Product Quality

At Pro QC, we understand the criticality of product quality. We offer first-article, in-process and pre-shipment inspections to identify quality problems at each stage of production. Our product quality offerings also include sorting or rework service along with functional and performance testing at our labs in Ningbo, China and Monterrey, Mexico.

System Audit & Compliance

Supplier audits provide visibility into the supplier’s management system, processes, and products. These assessments are essential to ensure supplier qualifications and capabilities as well as their compliance with the standards required for each industry or jurisdiction. Our services also include pre-audits, corrective action plans or formal audit preparation.

Supplier Management

Our Supplier Management solution is for suppliers that fail to meet quality or performance objectives. We first identify the root cause of the quality issues and then produce a corrective action plan. Implementation of the corrective actions and conducting regular on-site reviews will ensure each supplier achieves sustainable improvement and meets or exceeds expectations.

Vendor Compliance

Pro QC ensures suppliers comply with mandatory compliance terms set by major international retailers. International retail standards usually include a responsible sourcing & vendor code of conduct. We develop and monitor corrective action and preventative action plans and regularly follow up with suppliers for retailers such as Walmart, Lowe’s and many more.

Get a quote

Product Inspection in Thailand

Product inspection services are a good quality control tool to ensure that product appearance, functionality and other criteria comply with the strictest requirements. As a third-party quality control inspection company in Thailand, Pro QC International offers product inspections at various stages of the manufacturing process to assess the quality of the goods. Our quality inspectors in Thailand are trained and experienced in dealing with a variety of medical devices, consumer products (textile, food, furniture, bags, footwear, jewelry, eyewear, paper products), industrial products (electrical tools, furniture, electronics, mechanical parts) and much more. We provide the following third-party inspection services in Thailand:

First Article Inspections in Thailand

Prior to the start of mass production, our local quality engineers verify that the engineering of the product – drawings, parts, functions and other specific requirements – conform to the specifications. This process ensures that specifications are well understood, verified and documented.

In-Process or In-line Inspections in Thailand

An in-process inspection allows us to detect errors that might lead to a non-conforming product before production is completed. Quality engineers verify that the manufacturing processes are reliable and consistent and that the products coming off the production line meet all requirements.

Pre-Shipment Inspections in Thailand

Performing pre-shipment inspection services in Thailand helps reduce the risk associated with receiving defective products before shipping the goods. Our quality inspectors provide detailed feedback and images to document any non-conformity as part of our comprehensive inspection reports.

During the inspections, our quality control engineers would generally employ metrics such as ANSI Z1.4 sampling plan standards to evaluate workmanship, functionality, packaging, labeling and other criteria as required.

Pro QC reviews and checks against existing client specifications but we can also assist in the development of criteria if necessary. Our engineers use Pro QC’s report forms with relevant checkpoints for the product/part being inspected. Alternatively, we can work with checklists/report formats provided by our clients. Reports including images will always be available online within 24 hours of completion of the service.

Container Loading Supervision in Thailand

At the end of the supply chain, we offer container loading supervision at the factory or at major ports to ensure safe transportation and delivery of the goods to their final destination. This quality control point supervises the loading process and involves monitoring the quantity of the packed goods, checking the storage and condition of the container before and after closure and whether the goods are correctly handled/placed into the shipping containers.

Major ports where we conduct container loading supervision in Thailand are:

Rework and Sorting Services in Thailand

Our rework and quality sorting services in Thailand involve inspecting and categorizing products or materials based on specific criteria such as appearance, functionality, or compliance with industry standards. These services can be used in a variety of industries including manufacturing, retail, and food production. They are often used to ensure that only high-quality products are shipped to customers, to separate defective items for repair or disposal, or to comply with regulations and industry standards.

Welding Inspection Services in Thailand

Welding inspection services involve evaluating the quality of welds in order to ensure that they meet industry standards and specifications. This can include visual inspections, non-destructive testing, and destructive testing. Our welding inspection services in Thailand are typically performed by certified welding inspectors who have the necessary training and experience to evaluate the quality of welds. The inspections are conducted to ensure that the welds are free of defects, have proper penetration, have the correct shape, and have the correct size.

Get a quote

Factory Audit Services, Supplier Qualification and Development in Thailand

Pro QC International performs various types of supplier and factory audits in Thailand. Whether it’s a social compliance audit, a factory verification audit, a manufacturing process audit, a quality management system audit or a C-TPAT audit, our qualified staff is up to the task of providing full insight into the supplier’s setup and operations. A small investment upfront in a factory audit in Thailand can significantly reduce the issues down the road when projects have started and problems may surface.

At Pro QC, we also work closely with clients and their suppliers to improve their systems, processes and manufacturing capabilities. Below are examples for reference:

Supplier Verification Audits in Thailand

Our Supplier Verification audits are designed to verify the reliability and capabilities of new suppliers. The audit process includes a review of the supplier’s policies, procedures, and records, as well as the supplier’s management system, processes, and facilities. The audit report will provide a clear understanding of the supplier’s compliance and also identify the risk level.

ISO Audit Services in Thailand

Our ISO supplier audit services in Thailand involve evaluating supplier compliance with ISO (International Organization for Standardization) standards and guidelines. These audits are conducted by our team of experienced third-party auditors. The purpose of an ISO supplier audit in Thailand is to assess the supplier’s management systems, processes, and facilities to ensure they meet the requirements of the relevant ISO standard.

This includes evaluating the supplier’s quality management system, environmental management system, or other management systems. Our auditors will also review the supplier’s documentation, procedures, and records to ensure they meet the requirements of each standard. The audit report will provide a clear understanding of the supplier’s compliance and also identify any areas where improvements are needed. Our ISO supplier audit services in Thailand cover:

Automotive Audits in Thailand – IATF 16949, VDA 6.3 and PPAP Audits

Pro QC offers automotive supplier audits in Thailand such as IATF 16949 audits, VDA 6.3 Process Audits, and PPAP (Production Part Approval Process) audits.

Social Compliance Audits in Thailand

Pro QC verifies supplier compliance in Thailand with social and labor standards, including environmental, health and safety, and human rights. One of the most widely recognized social compliance audit standards is SA8000, which is a set of guidelines that focus on the company’s labor practices and workplace conditions.

Our SA8000 audits in Thailand cover standards such as child labor, forced labor, discrimination, disciplinary practices, working hours, and compensation. Our social compliance auditor will review the company’s policies, procedures, and records to ensure they meet the requirements of the standard.

C-TPAT Audits in Thailand

Our C-TPAT audit services in Thailand include a review of the company’s security policies and procedures, physical security measures, and supply chain security practices. The C-TPAT audit evaluates the company’s security measures in various areas including access controls, personnel security, training, physical security, information security and emergency response plans. Once the audit is complete, a detailed report will be issued identifying any non-conformances and recommendations for improvement.

Certification Preparation

We assist to ensure compliance before the final audit. Applicable industry standards include IATF 16949, ISO 13485, ISO 9001, etc.

Get a quote

Global Solutions

Product Quality

At Pro QC, we understand the criticality of product quality. We offer first-article, in-process and pre-shipment inspections to identify quality problems at each stage of production. Our product quality offerings also include sorting or rework service along with functional and performance testing at our labs in Ningbo, China and Monterrey, Mexico.

System Audit & Compliance

Supplier audits provide visibility into the supplier’s management system, processes, and products. These assessments are essential to ensure supplier qualifications and capabilities as well as their compliance with the standards required for each industry or jurisdiction. Our services also include pre-audits, corrective action plans or formal audit preparation.

Supplier Management

Our Supplier Management solution is for suppliers that fail to meet quality or performance objectives. We first identify the root cause of the quality issues and then produce a corrective action plan. Implementation of the corrective actions and conducting regular on-site reviews will ensure each supplier achieves sustainable improvement and meets or exceeds expectations.

Vendor Compliance

Pro QC ensures suppliers comply with mandatory compliance terms set by major international retailers. International retail standards usually include a responsible sourcing & vendor code of conduct. We develop and monitor corrective action and preventative action plans and regularly follow up with suppliers for retailers such as Walmart, Lowe’s and many more.

Get a quote

Quality Solutions Overview

Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.

 

 
Design
Design Icon
Product Development
Product Development Icon
Supplier Selection
Supplier Selection Icon
Supplier Qualification
Supplier Qualification Icon
Pre-Production Validation
Pre-Production Validation Icon
Production Planning
Production Planning Icon
Incoming QC
Incoming QC Icon
Production and Assembly
Production and Assembly Icon
Packaging
Packaging Icon
Shipping
Shipping Icon
Development & Planning
Production & Delivery

1. Design Stage

The product development life cycle begins with idea generation, concept development, and market testing. For example, the E-Bike handlebar is designed with the form, fit, and function in mind that best serve the market/user’s requirements and the overall aesthetics of the final bike.

Although Pro QC do not actively get involved in this stage, a postmortem investigation with many of our client often reveals the following challenges.

Supplier Risks & Challenges:

Misalignment between the buyer, supplier sales department, and factory production department on critical design requirements
Advance product quality planning was not factored in early enough
Difficulties in transitioning from a prototype supplier to a mass manufacturing supplier

2. Product Development

In this stage, the engineers will refine the design and define the engineering specifications of the handle such as material properties, dimensions, weight, and other requirements while satisfying different product and safety compliances. This is also the stage where engineering prototypes (engineering build) are made to rigorously test the form, fit, and function of the product.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
Supplier Development Services
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Poor communication of the technical details between buyer and factories
Misalignment on the new product’s specifications
Misalignment on design/engineering revisions

3. Identify Potential Suppliers

Once the component specifications are defined, the procurement department will begin to identify a list of suitable suppliers that can potentially meet their requirements in terms of capabilities, cost, capacity, and quality.

Pro QC’s Quality Solutions:

Onsite Supplier Verification
Financial Credit Check

Supplier Risks & Challenges:

Lack of experience and due diligence in new supplier region
Communication challenges
Concern about supplier scams
Low confidence supplier’s trustworthiness
Concerns over supplier’s financial viability

4. Supplier Qualification

Once a list of trustworthy suppliers has been identified, an evaluation of supplier reliability is recommended to ensure they can produce at a consistent level of quality. A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance.

Pro QC’s Quality Solutions:

Global Supplier Audit Programs
Supplier Quality Audit for Potential Suppliers
Quality Management System Audit
Social & Ethical Audits
Supply Chain Security Audit
Environmental Audit

Supplier Risks & Challenges:

Suppliers are not as capable as they initially claimed
Supplier lacks effective and systematic quality assurance practice
Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice
Mass production quality does not match prototype quality
Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct
Supplier violation on labor law, ethical and environmental compliances
Goods held in customs due to supply chain security malpractice

5. Pre-Production Validation

Before commencing volume production, it is crucial to validate the factory’s equipment, staffing, production methods, capacity, and quality control plan for each product line. This is an important stage to prevent critical failures, costly mistakes, and loss of time due to changes and rework.

Pro QC’s Quality Solutions:

Engineering Build (EB) and Quality Build (QB) Audit
First Article Inspection (FAI)
APQP/PPAP Audit
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

Factory not ready for mass production
Shipment delays due to critical failure, poor quality, and resource constraints
An exponential increase in defective products
Product recall
High Cost of Poor Quality
An exponential increase in the cost of change after mass production commences

6. Production Planning

Production planning is an administrative process that involves ensuring that sufficient raw materials, components, staff, and other outsourced processes such as secondary processing are procured to create finished products according to the specified schedule.

Pro QC’s Quality Solutions:

Order Expediting

Supplier Risks & Challenges:

Production delay due to poor material procurement planning
Production delay due to inadequate production staffing
Poor sub-supplier management

7. Incoming Quality Control

Incoming quality control is required when all the procured material and components arrive at the factory. This is the first step in controlling the production process and resulting product quality. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality. (The saying goes: Garbage in, garbage out.)

Pro QC’s Quality Solutions:

Incoming Inspection
In-Process Inspection
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

The factory does not manage the quality of its supply chain or is poor at supplier management
Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly
Using sub-standard material or components (e.g., lower-quality fabric than required)
Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone)
“Quality fade” where suppliers make small, gradual substitutions in materials and components over time
Bulk material ordered by the supplier degrades over time due to poor storage conditions

8. Production & Assembly

Upon approval for volume production, raw materials and components are processed, extruded, forged, cast, injected, machined, and assembled. It is important to note that a factory may not have all the production capabilities and may outsource certain processes to other suppliers.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
In-Process Inspection
Manufacturing Process Improvement
Quality/Root Cause Investigation (8D)
CAPA Verification
Order Expediting & Production Monitoring
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Operators are not producing according to the production control plan
Supplier is under pressure to ship goods, turning a blind eye to defective components
Lack of quality staff to enforce quality control
Poor control of re-worked material/product
Mistakes made by temporary, untrained staff/operators
Communication breakdown when the supplier is under pressure

9. Packaging

Packaging and labeling of the goods are the last steps before shipping. The smallest aesthetic defect on the packaging or missing components often leads to customer returns, and a misplaced label often leads to compliance issues.

Pro QC’s Quality Solutions:

Manufacturing Process Audit
Poka-Yoke Implementation
Pre-Shipment Inspection
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Products are poorly packaged
Human mistakes and missing components lead to customer returns
Wrong labeling leads to compliance issues and significant re-work

10. Shipping

Packaged products are being loaded by suppliers at the factory or warehouse into containers and shipped to their final destination.

Pro QC’s Quality Solutions:

Container Loading Supervision
C-TPAT Audit

Supplier Risks & Challenges:

Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product
Poor container loading leads to product damage during transit

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