Quality Control Singapore | Inspections & Factory Audits

Quality Assurance and Quality Control in Singapore

Pro QC International ensures product quality and supplier compliance in Singapore through a large range of quality control inspections, factory audits, and supplier management services.

Although Singapore is a leading financial and logistic hub, various industrial sectors remain an important pillar of the economy. From a “low-cost” industry in the 1960s, the Singaporean government was able to move Singapore towards high-value industries so that the country remained competitive with its Southeast Asian neighbors. The five main industrial sectors in Singapore are electronics, chemical/petrochemical, biotechnology, transport engineering, and precision engineering. The top exports of Singapore are integrated circuits, refined petroleum, gold, gas turbines, and packaged medicaments.

Pro QC is internationally recognized for the quality of its solutions and the technical expertise of its engineers. We help clients by ensuring the highest level of quality, and sustainability of supplier processes, systems, and factories. In Singapore, we offer a large range of independent Quality Assurance (QA) and Quality Control (QC) services:

We are flexible and adapt to the client and partner requirements. Pro QC deploys auditors and quality control inspectors in Singapore for short- or long-term projects. Whether our clients need to identify and eliminate quality defects, assess supplier compliance with international standards, improve factory performance, or prepare factories for certifications, we have the requisite quality solutions. As your quality control partner in Singapore, we offer rapid response times and the required technical expertise.

Our Services in Singapore

Quality Solutions Overview
Product Inspections
Supplier and Factory Audits
Supplier Management Services

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Our Quality Control Services in Singapore

Product Inspections

By performing product inspections, we can identify problems early with the goal of eliminating the underlying causes.

Supplier and Factory Audits

Pro QC International performs various types of factory audits.

Supplier Management

At Pro QC, we also work closely with clients and their suppliers to improve their system, processes and manufacturing capabilities.

Product Inspections in Singapore

As a third-party inspection company in Singapore, Pro QC’s role is to ensure the quality of products matches clients’ expectations before they leave the factory. Our quality inspectors control workmanship, functionality, packaging, labeling, quantities, and other criteria as required. Our range of third-party quality product inspections in Singapore includes:

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Supplier and Factory Audits in Singapore

In Singapore, Pro QC International provides factory audits, Manufacturing Process Audits, Quality Management System Audits, Social Compliance Audits, and many more.
Quality, Environment, and Health and Safety Management Systems

Automotive Industry

Medical industry

ISO 13485 Audits for Medical devices – Quality Management Systems
21 QSR 820 GMP Audits for Medical Devices
ISO 11137 Audits – Sterilization of Health Care Products
ISO 14644 Audits – Cleanrooms and Associated Controlled Environments

Supply Chain Security Audits

Social Compliance

SA 8000 Audits – Social Accountability

Others

Manufacturing Process Audits
Initial Supplier Evaluations (for evaluating potential supplier reliability)
Credit Check
Combined Audits

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Supplier Management Services in Singapore

Pro QC’s Supplier Management services in Singapore are customized to clients’ requirements and challenges. For example, we partner with our clients and their suppliers to reduce defect rates and lead times, improve manufacturing processes, obtain certifications (ISO 9001, ISO 14001, ISO 45001, ISO 13485), develop supplier quality performance, and much more.

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Product Inspections

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Supplier and Factory Audits

Automotive Industry

Medical industry

ISO 13485 Audits for Medical devices – Quality Management Systems
21 QSR 820 GMP Audits for Medical Devices
ISO 11137 Audits – Sterilization of Health Care Products
ISO 14644 Audits – Cleanrooms and Associated Controlled Environments

Supply Chain Security Audits

Social Compliance

SA 8000 Audits – Social Accountability

Others

Manufacturing Process Audits
Initial Supplier Evaluations (for evaluating potential supplier reliability)
Credit Check
Combined Audits

Get a quote

Supplier Management Services in Singapore

Get a quote

Quality Solutions Overview

Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.

1. New Product Development

2. Supplier Selection

3. Supplier Qualification

4. Pre-Production Validation

5. Production Planning

6. Incoming Quality Control

7. Production and Assembly

8. Outgoing QC & Shipping

Development & Planning

Production & Delivery

1. New Product Development

New product development lays the foundation for strategic sourcing. Prototyping is crucial to validate that the supplier understands the client’s requirements.

Pro QC inspections validate the new parts while our supplier development services align quality expectations with suppliers and strengthen their ability to meet quality requirements and reduce time to market.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
Supplier Development Services
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Poor communication of technical details between buyers and factories
Misalignment of product specifications and critical design requirements among buyers, suppliers, and factory production teams
Inadequate consideration of advanced product quality planning
Challenges when transitioning from prototype suppliers to mass-manufacturing suppliers
Misalignment on design and engineering revisions

2. Supplier Selection

Once the component specifications are defined, the procurement department identifies a list of suitable suppliers that can potentially meet their capability, cost, capacity, and quality requirements.

Pro QC offers a range of supplier due diligence and supplier evaluation support. Our experts visit suppliers to assess their capabilities, mitigate the risk of scams, overpromises, and miscommunication, and validate their credentials, trustworthiness, and financial stability.

Pro QC’s Quality Solutions:

Supplier Quality Audits
QHSE Audits
ESG Audits
Onsite Supplier Verification
Financial Credit Check

Supplier Risks & Challenges:

Lack of experience and due diligence in new supplier region
Communication challenges
Concern about supplier scams
Low confidence supplier’s trustworthiness
Concerns over supplier’s financial viability

3. Supplier Qualification

A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance.

Pro QC establishes a global audit program to systematically onboard new suppliers, categorize their risk levels, and establish a reaction plan based on the supplier’s performance on quality systems, environmental management, and social and ethical compliance.

Pro QC’s Quality Solutions:

Global Supplier Audit Programs
Supplier Quality Audit for Potential Suppliers
Quality Management System Audit
Social & Ethical Audits
Supply Chain Security Audit
Environmental Audit

Supplier Risks & Challenges:

Suppliers are not as capable as they initially claimed
Supplier lacks effective and systematic quality assurance practice
Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice
Mass production quality does not match prototype quality
Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct
Supplier violation on labor law, ethical and environmental compliances
Goods held in customs due to supply chain security malpractice

4. Pre-Production Validation

Before commencing volume production, it is crucial to validate that the equipment, staffing, production methods, capacity, and quality control plan are in place for each product line.

Pro QC offers on-site quality support to prevent and reduce the potential cost of poor quality (COPQ) and risk, ensuring a smooth transition from product development to mass production.

Pro QC’s Quality Solutions:

Engineering Build (EB) and Quality Build (QB) Audit
First Article Inspection (FAI)
APQP/PPAP Audit
Manufacturing Process Audit or VDA 6.3 Process Audit
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Factory not ready for mass production
Shipment delays due to critical failure, poor quality, and resource constraints
An exponential increase in defective products
Product recall
High Cost of Poor Quality
An exponential increase in the cost of change after mass production commences

5. Production Planning

Production planning ensures that the supplier has sufficient raw materials, components, and staff and that other outsourced processes meet the specified schedule.

Pro QC offers assistance in timely supplier communication, onsite visits, and daily or weekly monitoring reports. This minimizes the risks of delays from ineffective procurement planning, staff shortages, or sub-supplier mismanagement.

Pro QC’s Quality Solutions:

Order Expediting
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Production delay due to poor material procurement planning
Production delay due to inadequate production staffing
Poor sub-supplier management

6. Incoming Quality Control

Incoming inspection reflects a factory's commitment to quality control from the outset. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality.

Pro QC quality solutions address issues such as defect acceptance, material substitutions, and component decay due to poor practices or storage conditions.

Pro QC’s Quality Solutions:

Incoming Inspection
In-Process Inspection
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

The factory does not manage the quality of its supply chain or is poor at supplier management
Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly
Using sub-standard material or components (e.g., lower-quality fabric than required)
Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone)
“Quality fade” where suppliers make small, gradual substitutions in materials and components over time
Bulk material ordered by the supplier degrades over time due to poor storage conditions

7. Production & Assembly

Many things can go wrong during mass production due to machine failure, lack of process control, and operator mistakes. While it is normal for defects to occur, these defects must be detected and contained.

Pro QC offers a range of support to verify control plan adherence, early defect detection, quality improvement, and issue resolution through monitoring, investigations, and CAPA validation.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
In-Process Inspection
Manufacturing Process Improvement
Quality/Root Cause Investigation (8D)
CAPA Verification
Order Expediting
End-Of-Line Testing & inspection
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Operators are not producing according to the production control plan
Supplier is under pressure to ship goods, turning a blind eye to defective components
Lack of quality staff to enforce quality control
Poor control of re-worked material/product
Mistakes made by temporary, untrained staff/operators
Communication breakdown when the supplier is under pressure

8. Outgoing QC & Shipping

The smallest aesthetic defect on the packaging or missing components can lead to customer returns, while a misplaced label may result in compliance issues. Outgoing Quality Control is the last line of defense before products are properly loaded into containers for shipment.

Pro QC offers pre-shipment inspections and end-of-line testing to ensure your products meet your quality requirements and reduce the chance of returns or re-work.

Pro QC’s Quality Solutions:

Manufacturing Process Audit
Poka-Yoke Implementation
Pre-Shipment Inspection
End-Of-Line Testing & inspection
Container Loading Supervision
C-TPAT Audit

Supplier Risks & Challenges:

Products are poorly packaged
Human mistakes and missing components lead to customer returns
Wrong labeling leads to compliance issues and significant re-work
Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product
Poor container loading leads to product damage during transit

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Quality Control in Singapore

Quality Assurance and Quality Control in Singapore