Pro QC has over 40 years experience in quality control and quality assurance across virtually every industry.
Since 1984, Pro QC provides tailored inspections, audits, and supplier management solutions with a human touch in over 88 countries
Quality Solutions
At Pro QC we provide quality solutions to match each client’s unique requirements. Click on the relevant sourcing phase below to explore our recommended solutions and phase-specific risks and challenges.
New product development lays the foundation for strategic sourcing. Prototyping is crucial to validate that the supplier understands the client’s requirements. Pro QC inspections validate the new parts while our supplier development services align quality expectations with suppliers and strengthen their ability to meet quality requirements and reduce time to market. Pro QC’s Quality Solutions: First Article Inspection (FAI) Supplier Development Services Resident Supplier Quality Resourcing Supplier Risks & Challenges: Poor communication of technical details between buyers and factories Misalignment of product specifications and critical design requirements among buyers, suppliers, and factory production teams Inadequate consideration of advanced product quality planning Challenges when transitioning from prototype suppliers to mass-manufacturing suppliers Misalignment on design and engineering revisions
Once the component specifications are defined, the procurement department identifies a list of suitable suppliers that can potentially meet their capability, cost, capacity, and quality requirements. Pro QC offers a range of supplier due diligence and supplier evaluation support. Our experts visit suppliers to assess their capabilities, mitigate the risk of scams, overpromises, and miscommunication, and validate their credentials, trustworthiness, and financial stability. Pro QC’s Quality Solutions: Supplier Quality Audits QHSE Audits ESG Audits Onsite Supplier Verification Financial Credit Check Supplier Risks & Challenges: Lack of experience and due diligence in new supplier region Communication challenges Concern about supplier scams Low confidence supplier’s trustworthiness Concerns over supplier’s financial viability
A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance. Pro QC establishes a global audit program to systematically onboard new suppliers, categorize their risk levels, and establish a reaction plan based on the supplier’s performance on quality systems, environmental management, and social and ethical compliance. Pro QC’s Quality Solutions: Global Supplier Audit Programs Supplier Quality Audit for Potential Suppliers Quality Management System Audit Social & Ethical Audits Supply Chain Security Audit Environmental Audit Supplier Risks & Challenges: Suppliers are not as capable as they initially claimed Supplier lacks effective and systematic quality assurance practice Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice Mass production quality does not match prototype quality Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct Supplier violation on labor law, ethical and environmental compliances Goods held in customs due to supply chain security malpractice
Before commencing volume production, it is crucial to validate that the equipment, staffing, production methods, capacity, and quality control plan are in place for each product line. Pro QC offers on-site quality support to prevent and reduce the potential cost of poor quality (COPQ) and risk, ensuring a smooth transition from product development to mass production. Pro QC’s Quality Solutions: Engineering Build (EB) and Quality Build (QB) Audit First Article Inspection (FAI) APQP/PPAP Audit Manufacturing Process Audit or VDA 6.3 Process Audit Resident Supplier Quality Resourcing Supplier Risks & Challenges: Factory not ready for mass production Shipment delays due to critical failure, poor quality, and resource constraints An exponential increase in defective products Product recall High Cost of Poor Quality An exponential increase in the cost of change after mass production commences
Production planning ensures that the supplier has sufficient raw materials, components, and staff and that other outsourced processes meet the specified schedule. Pro QC offers assistance in timely supplier communication, onsite visits, and daily or weekly monitoring reports. This minimizes the risks of delays from ineffective procurement planning, staff shortages, or sub-supplier mismanagement. Pro QC’s Quality Solutions: Order Expediting Resident Supplier Quality Resourcing Supplier Risks & Challenges: Production delay due to poor material procurement planning Production delay due to inadequate production staffing Poor sub-supplier management
Incoming inspection reflects a factory's commitment to quality control from the outset. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality. Pro QC quality solutions address issues such as defect acceptance, material substitutions, and component decay due to poor practices or storage conditions. Pro QC’s Quality Solutions: Incoming Inspection In-Process Inspection Manufacturing Process Audit or VDA 6.3 Process Audit Supplier Risks & Challenges: The factory does not manage the quality of its supply chain or is poor at supplier management Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly Using sub-standard material or components (e.g., lower-quality fabric than required) Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone) “Quality fade” where suppliers make small, gradual substitutions in materials and components over time Bulk material ordered by the supplier degrades over time due to poor storage conditions
Many things can go wrong during mass production due to machine failure, lack of process control, and operator mistakes. While it is normal for defects to occur, these defects must be detected and contained. Pro QC offers a range of support to verify control plan adherence, early defect detection, quality improvement, and issue resolution through monitoring, investigations, and CAPA validation. Pro QC’s Quality Solutions: First Article Inspection (FAI) In-Process Inspection Manufacturing Process Improvement Quality/Root Cause Investigation (8D) CAPA Verification Order Expediting End-Of-Line Testing & inspection Resident Supplier Quality Resourcing Supplier Risks & Challenges: Operators are not producing according to the production control plan Supplier is under pressure to ship goods, turning a blind eye to defective components Lack of quality staff to enforce quality control Poor control of re-worked material/product Mistakes made by temporary, untrained staff/operators Communication breakdown when the supplier is under pressure
The smallest aesthetic defect on the packaging or missing components can lead to customer returns, while a misplaced label may result in compliance issues. Outgoing Quality Control is the last line of defense before products are properly loaded into containers for shipment. Pro QC offers pre-shipment inspections and end-of-line testing to ensure your products meet your quality requirements and reduce the chance of returns or re-work. Pro QC’s Quality Solutions: Manufacturing Process Audit Poka-Yoke Implementation Pre-Shipment Inspection End-Of-Line Testing & inspection Container Loading Supervision C-TPAT Audit Supplier Risks & Challenges: Products are poorly packaged Human mistakes and missing components lead to customer returns Wrong labeling leads to compliance issues and significant re-work Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product Poor container loading leads to product damage during transit
Pro QC International
Pro QC International goes beyond the traditional roles of quality control. For over four decades, we have been providing comprehensive quality solutions and consulting services tailored to our client’s needs.
Our Services
We deploy the most qualified quality engineers and auditors to deliver efficient, reliable, and customized quality assurance solutions. Our diverse portfolio of solutions protects companies' interests and improves quality performance.
Pro QC’s quality control services assure that product quality meets or exceeds expectations. We provide on-site services that include first-article inspections, in-process or final pre-shipment checks. In addition, we offer container loading supervision and sample collection
Pro QC’s quality assurance focus ensures that the appropriate audit is chosen to meet each client’s requirements. We provide the tools required to ensure that suppliers deliver quality products, operate efficiently, and comply with all necessary standards and industry-specific compliance requirements.
The Quality Management System (QMS) is a foundational framework that guides organizations to achieve operational and quality excellence through documenting company policies, processes, procedures, and roles and responsibilities.
Pro QC has the right tools and people to help identify, develop, and manage factory and supplier performance. We help our clients and their factories analyze their substandard KPIs and establish a recovery plan to improve performance, with the ultimate goal of continuous improvement.
Pro QC understands it can be difficult to identify professional contract quality and direct-hire resources. We offer quality contractor recruitment and resource management solutions that provide staffing support wherever required and within the provided budget.
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Industries
Pro QC has more than 40 years of experience in quality control and quality assurance across virtually every industry. We provide specialized engineers and auditors in each highlighted industry.
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We look forward to providing more information about our quality solutions. Please fill in this form to contact us. We will respond as soon as possible. If you would like to submit your CV, please click here.
In which country will the service take place?AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCôte d'IvoireCabo VerdeCambodiaCameroonCanadaCentral African RepublicChadChileChinaColombiaComorosCongo (Congo-Brazzaville)Costa RicaCroatiaCubaCyprusCzechia (Czech Republic)Democratic Republic of the CongoDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorth KoreaNorth MacedoniaNorwayOmanPakistanPalauPalestine StatePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUzbekistanVanuatuVenezuelaVietnamYemenZambiaZimbabwe
In which country are you based?AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCôte d'IvoireCabo VerdeCambodiaCameroonCanadaCentral African RepublicChadChileChinaColombiaComorosCongo (Congo-Brazzaville)Costa RicaCroatiaCubaCyprusCzechia (Czech Republic)Democratic Republic of the CongoDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorth KoreaNorth MacedoniaNorwayOmanPakistanPalauPalestine StatePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUzbekistanVanuatuVenezuelaVietnamYemenZambiaZimbabwe
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