Quality Control in Taiwan: A Valuable Business Investment for Your Supply Chain

For over three decades, Pro QC has been committed to going above and beyond the traditional roles of quality control professionals to provide comprehensive and value-added quality solutions and consulting services.

Quality solutions are tailored to meet the business needs of global clients in industrial and consumer product sectors. We employ a vast network of highly skilled engineering, quality and business professionals fulfilling the roles of problem solver and adviser to our clients.

Pro QC International established their Taipei headquarters in 1984. As one of the leading inspection companies in Taiwan, Pro QC coverage extends across all major cities and industrial zones in Taiwan, including the capital Taipei, Taichung, Chiayi, Tainan and Kaohsiung. The distribution of local resources ensures we can provide efficient services while reducing transportation costs.

Our engineers have extensive experience in many different industries, including electronics and electrical components, mechanical components and other hardware, automobile and motorcycle parts, medical devices, plastics goods, sporting goods, textiles, furniture and others.

Our team of engineers is stationed in the below production hubs and deals with the following associated product categories in Taiwan:

  • Electronics & Computer Components – Semiconductors, electric appliances, sound systems, lightings and others.
  • Sporting goods & Outdoor Equipment – E-Bike & bike, fitness machine and accessories, sportwear and related products.
  • Automotive Supplies & Motorcycle Parts – auto tools & car accessories, auto parts and systems.
  • Plastics Goods & Machinery – Packaging, injection moulding, plastic ware.
  • Hardware – Fasteners, Fittings, Locks, Tools & Machines, power tools, hand tools, tool furniture.
  • Medical Devices and Equipments – Class I, Class II, Class III

Our Services in Taiwan

Contact Us

Our Local Office:

5/F 197 Zhongshan N. Road
Section 6, Shilin District
Taipei 11155, Taiwan

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Our Coverage in Taiwan

  • Taipei
  • New Taipei City
  • Zhongli
  • Taoyuan
  • Miaoli
  • Taichung
  • Changhua
  • Chiayi
  • Nantou
  • Tainan
  • Kaohsiung
  • Pingtung

Our Quality Control Services in Taiwan


Product Inspection
Product Inspection

By performing product inspections, we can identify problems early with the goal of eliminating the underlying causes.


Factory Audits
Supplier Selection & Factory Audits

Pro QC International performs various types of factory audits.


Supplier Management
Supplier Management

At Pro QC, we also work closely with clients and their suppliers to improve their system, processes and manufacturing capabilities.

Product Inspections in Taiwan

The frontline of the battle for quality is at key stages in the production process. It is at these key stages that Pro QC’s product inspection services can be incorporated to evaluate product quality and determine conformity with client specifications. We give you the peace of mind that when your shipment arrives, it meets your full expectations. Our inspections services in Taiwan include:

First Article Inspection

Prior to the start of mass production, our local quality engineers verify that the engineering of the product – drawings, parts, functions and other specific requirements – conform to your specifications. This process ensures that specification sare well understood, verified and documented.

In-process Inspection

An in-process inspection allows us to detect errors that might lead to a non-conforming product before production is completed. Quality engineers verify that the manufacturing processes are reliable and consistent, and that the products coming off the production line are in accordance with your requirements.

Pre-shipment Inspections

Performing a pre-shipment inspection helps reduce the risk associated with receiving defective products. Our quality inspectors provide detailed feedback and images to document any non-conformity as part of our comprehensive inspection reports.

During inspections in Taiwan, our quality inspector generally employs metrics such as ANSI Z1.4 sampling to evaluate workmanship, functionality, packaging, labelling and other criteria as required. We review and check against existing client specifications, and can assist in development of criteria as necessary.

Quality inspectors use Pro QC’s standard report forms or we can use those provided by the client. Detailed photos are provided, and all information available online within 24 hours of completion.

Sorting and Rework

Pro QC’s network of quality professionals extends to those interested in assisting with short-term rework and/or sort projects ranging in complexity. Our local network is ready to be deployed directly at your supplier’s site, or at your location.

Product Testing

Pro QC offers 2 in-house testing labs in Ningbo, China and Monterrey, Mexico. We provide laboratory testing at different stages of your production cycle, from verifying conformance to design, properties, performance, reliability and product lifecycle.

Testing types includes mechanical tests:

  • CMM dimension checking
  • HRC surface hardness testing
  • Wheel abrasion tester/Life testing
Electrical tests include:

  • Electric home appliance testing
  • Powered tools testing and evaluation
Environmental and weather tests are:

  • High & Low temperature test
  • Humidity test
  • Damp heat test
  • UV test
Other special tests are:

  • Heavy metal detection test
  • Lead content screening
  • Life cycle testing
  • Shipping container simulation testing

Get a quote

Supplier Selection & Factory Audits in Taiwan

Supply chains are ever more complex and multifaceted and stretch across the globe. Sourcing from a foreign country, however, poses supply chain risks. Pro QC aims to play the role of quality partner, bringing you closer to your suppliers and reducing the cost of securing your quality interests by identifying potential risks at the outset.

Initial Supplier Evaluation

Pro QC can assist to identify and verify new suppliers through assessments, site visits, credit checks among many other services. The Pro QC auditor audits supplier’s manufacturing capabilities, qualifications, management systems, and operation methods. The final report will assess the supplier’s reliability and determine whether they are can meet yourproduction and quality needs.

Supplier Audits

Quality risks can be reduced through factory audits by identifying, eliminating and preventing quality problems in the supply chain before they occur. Overall, it assesses their qualifications and capabilities to produce your products through repeatable and consistent manufacturing processes. Conducting supplier audits are essential to ensure that your supplier’s facilities can deliver high-quality products, operate efficiently, and support continuous improvement.

Pro QC has a team of experts that can assist in auditing your suppliers against your own or international standard audits, combination and custom audits and aiding suppliers to resolve quality issues through corrective action planning.

Our range of quality audits in Taiwan includes:

  • QMS (ISO 9001, IATF 16949, ISO 13485, VDA 6.3, etc.)
  • GMP Audit
  • Social/Ethical Compliance
  • Supply Chain Security
  • Retail Store Compliance
  • ISO 14001 Environmental Management System
  • Corporate Social Responsibility SA8000, ISO 26000

Get a quote

Supplier Development in Taiwan

There are many inherent risks to an outsourced supply chain and bringing on a new supplier.Our Supplier Development solutions turn these supply chain risks into stable links. We achieve this by assisting suppliers, via evaluation, audit and corrective action toimprove their system, processes and manufacturing capabilities to ensure compliance, continual improvement and a successful, long lasting mutual partnership.

Supplier Development can involve any of the following services, along with custom solutions tailored to meet your needs:

Certification Preparation

Pro QC has extensive experience helping suppliers to comply with international quality standards prior to final third-party audits such as ISO 9001, TS 16949, ISO 13485, GMP for Medical Devices, Corporate Social Responsibility, and many other global standards.

Supply Chain Compliance

Our quality engineers have assisted numerous suppliers to comply with specific supply chain requirements from major retailers such as Walmart, Home Depot, Lowe’s and Dick’s Sporting Goods.

Manufacturing Quality Control

At the core of our work are years of knowledge and understanding of production and manufacturing processes gained from aiding suppliers to establish and maintain manufacturing processes. Whether it is product inspection or testing, auditing your suppliers against your own or international standards, aiding suppliers to resolve quality issues through corrective action planning, or you are facing a particular issue in your supply chain, Pro QC can come up with a tailored solution to meet your quality needs.

Get a quote

Product Inspections in Taiwan

The frontline of the battle for quality is at key stages in the production process. It is at these key stages that Pro QC’s product inspection services can be incorporated to evaluate product quality and determine conformity with client specifications. We give you the peace of mind that when your shipment arrives, it meets your full expectations. Our inspections services in Taiwan include:

First Article Inspection

Prior to the start of mass production, our local quality engineers verify that the engineering of the product – drawings, parts, functions and other specific requirements – conform to your specifications. This process ensures that specification sare well understood, verified and documented.

In-process Inspection

An in-process inspection allows us to detect errors that might lead to a non-conforming product before production is completed. Quality engineers verify that the manufacturing processes are reliable and consistent, and that the products coming off the production line are in accordance with your requirements.

Pre-shipment Inspections

Performing a pre-shipment inspection helps reduce the risk associated with receiving defective products. Our quality inspectors provide detailed feedback and images to document any non-conformity as part of our comprehensive inspection reports.

During inspections in Taiwan, our quality inspector generally employs metrics such as ANSI Z1.4 sampling to evaluate workmanship, functionality, packaging, labelling and other criteria as required. We review and check against existing client specifications, and can assist in development of criteria as necessary.

Quality inspectors use Pro QC’s standard report forms or we can use those provided by the client. Detailed photos are provided, and all information available online within 24 hours of completion.

Sorting and Rework

Pro QC’s network of quality professionals extends to those interested in assisting with short-term rework and/or sort projects ranging in complexity. Our local network is ready to be deployed directly at your supplier’s site, or at your location.

Product Testing

Pro QC offers 2 in-house testing labs in Ningbo, China and Monterrey, Mexico. We provide laboratory testing at different stages of your production cycle, from verifying conformance to design, properties, performance, reliability and product lifecycle.

Testing types includes mechanical tests:

  • CMM dimension checking
  • HRC surface hardness testing
  • Wheel abrasion tester/Life testing
Electrical tests include:

  • Electric home appliance testing
  • Powered tools testing and evaluation
Environmental and weather tests are:

  • High & Low temperature test
  • Humidity test
  • Damp heat test
  • UV test
Other special tests are:

  • Heavy metal detection test
  • Lead content screening
  • Life cycle testing
  • Shipping container simulation testing

Get a quote

Supplier Selection & Factory Audits in Taiwan

Supply chains are ever more complex and multifaceted and stretch across the globe. Sourcing from a foreign country, however, poses supply chain risks. Pro QC aims to play the role of quality partner, bringing you closer to your suppliers and reducing the cost of securing your quality interests by identifying potential risks at the outset.

Initial Supplier Evaluation

Pro QC can assist to identify and verify new suppliers through assessments, site visits, credit checks among many other services. The Pro QC auditor audits supplier’s manufacturing capabilities, qualifications, management systems, and operation methods. The final report will assess the supplier’s reliability and determine whether they are can meet yourproduction and quality needs.

Supplier Audits

Quality risks can be reduced through factory audits by identifying, eliminating and preventing quality problems in the supply chain before they occur. Overall, it assesses their qualifications and capabilities to produce your products through repeatable and consistent manufacturing processes. Conducting supplier audits are essential to ensure that your supplier’s facilities can deliver high-quality products, operate efficiently, and support continuous improvement.

Pro QC has a team of experts that can assist in auditing your suppliers against your own or international standard audits, combination and custom audits and aiding suppliers to resolve quality issues through corrective action planning.

Our range of quality audits in Taiwan includes:

Get a quote

Supplier Development in Taiwan

There are many inherent risks to an outsourced supply chain and bringing on a new supplier.Our Supplier Development solutions turn these supply chain risks into stable links. We achieve this by assisting suppliers, via evaluation, audit and corrective action toimprove their system, processes and manufacturing capabilities to ensure compliance, continual improvement and a successful, long lasting mutual partnership.

Supplier Development can involve any of the following services, along with custom solutions tailored to meet your needs:

Certification Preparation

Pro QC has extensive experience helping suppliers to comply with international quality standards prior to final third-party audits such as ISO 9001, TS 16949, ISO 13485, GMP for Medical Devices, Corporate Social Responsibility, and many other global standards.

Supply Chain Compliance

Our quality engineers have assisted numerous suppliers to comply with specific supply chain requirements from major retailers such as Walmart, Home Depot, Lowe’s and Dick’s Sporting Goods.

Manufacturing Quality Control

At the core of our work are years of knowledge and understanding of production and manufacturing processes gained from aiding suppliers to establish and maintain manufacturing processes. Whether it is product inspection or testing, auditing your suppliers against your own or international standards, aiding suppliers to resolve quality issues through corrective action planning, or you are facing a particular issue in your supply chain, Pro QC can come up with a tailored solution to meet your quality needs.

Get a quote

Quality Solutions Overview

Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.

 
Development & Planning
1. Design
2. Product Development
3. Supplier Selection
4. Supplier Qualification
5. Pre-Production Validation
6. Production Planning
7. Incoming QC
8. Production and Assembly
9. Packaging
10. Shipping
Production & Delivery
Development & Planning
Production & Delivery

1. Design Stage

The product development life cycle begins with idea generation, concept development, and market testing. For example, the E-Bike handlebar is designed with the form, fit, and function in mind that best serve the market/user’s requirements and the overall aesthetics of the final bike.

Although Pro QC do not actively get involved in this stage, a postmortem investigation with many of our client often reveals the following challenges.

Supplier Risks & Challenges:

Misalignment between the buyer, supplier sales department, and factory production department on critical design requirements
Advance product quality planning was not factored in early enough
Difficulties in transitioning from a prototype supplier to a mass manufacturing supplier

2. Product Development

In this stage, the engineers will refine the design and define the engineering specifications of the handle such as material properties, dimensions, weight, and other requirements while satisfying different product and safety compliances. This is also the stage where engineering prototypes (engineering build) are made to rigorously test the form, fit, and function of the product.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
Supplier Development Services
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Poor communication of the technical details between buyer and factories
Misalignment on the new product’s specifications
Misalignment on design/engineering revisions
Supplier’s production capability is unable to meet the design requirement

3. Identify Potential Suppliers

Once the component specifications are defined, the procurement department will begin to identify a list of suitable suppliers that can potentially meet their requirements in terms of capabilities, cost, capacity, and quality.

Pro QC’s Quality Solutions:

Onsite Supplier Verification
Financial Credit Check

Supplier Risks & Challenges:

Lack of experience and due diligence in new supplier region
Communication challenges
Concern about supplier scams
Low confidence supplier’s trustworthiness
Concerns over supplier’s financial viability

4. Supplier Qualification

Once a list of trustworthy suppliers has been identified, an evaluation of supplier reliability is recommended to ensure they can produce at a consistent level of quality. A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance.

Pro QC’s Quality Solutions:

Global Supplier Audit Programs
Supplier Quality Audit for Potential Suppliers
Quality Management System Audit
Social & Ethical Audits
Supply Chain Security Audit
Environmental Audit

Supplier Risks & Challenges:

Suppliers are not as capable as they initially claimed
Supplier lacks effective and systematic quality assurance practice
Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice
Mass production quality does not match prototype quality
Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct
Supplier violation on labor law, ethical and environmental compliances
Goods held in customs due to supply chain security malpractice

5. Pre-Production Validation

Before commencing volume production, it is crucial to validate the factory’s equipment, staffing, production methods, capacity, and quality control plan for each product line. This is an important stage to prevent critical failures, costly mistakes, and loss of time due to changes and rework.

Pro QC’s Quality Solutions:

Engineering Build (EB) and Quality Build (QB) Audit
First Article Inspection (FAI)
APQP/PPAP Audit
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

Factory not ready for mass production
Shipment delays due to critical failure, poor quality, and resource constraints
An exponential increase in defective products
Product recall
High Cost of Poor Quality
An exponential increase in the cost of change after mass production commences

6. Production Planning

Production planning is an administrative process that involves ensuring that sufficient raw materials, components, staff, and other outsourced processes such as secondary processing are procured to create finished products according to the specified schedule.

Pro QC’s Quality Solutions:

Order Expediting

Supplier Risks & Challenges:

Production delay due to poor material procurement planning
Production delay due to inadequate production staffing
Poor sub-supplier management

7. Incoming Quality Control

Incoming quality control is required when all the procured material and components arrive at the factory. This is the first step in controlling the production process and resulting product quality. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality. (The saying goes: Garbage in, garbage out.)

Pro QC’s Quality Solutions:

Incoming Inspection
In-Process Inspection
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

The factory does not manage the quality of its supply chain or is poor at supplier management
Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly
Using sub-standard material or components (e.g., lower-quality fabric than required)
Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone)
“Quality fade” where suppliers make small, gradual substitutions in materials and components over time
Bulk material ordered by the supplier degrades over time due to poor storage conditions

8. Production & Assembly

Upon approval for volume production, raw materials and components are processed, extruded, forged, cast, injected, machined, and assembled. It is important to note that a factory may not have all the production capabilities and may outsource certain processes to other suppliers.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
In-Process Inspection
Manufacturing Process Improvement
Quality/Root Cause Investigation (8D)
CAPA Verification
Order Expediting & Production Monitoring
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Operators are not producing according to the production control plan
Supplier is under pressure to ship goods, turning a blind eye to defective components
Lack of quality staff to enforce quality control
Poor control of re-worked material/product
Mistakes made by temporary, untrained staff/operators
Communication breakdown when the supplier is under pressure

9. Packaging

Packaging and labeling of the goods are the last steps before shipping. The smallest aesthetic defect on the packaging or missing components often leads to customer returns, and a misplaced label often leads to compliance issues.

Pro QC’s Quality Solutions:

Manufacturing Process Audit
Poka-Yoke Implementation
Pre-Shipment Inspection
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Products are poorly packaged
Human mistakes and missing components lead to customer returns
Wrong labeling leads to compliance issues and significant re-work

10. Shipping

Packaged products are being loaded by suppliers at the factory or warehouse into containers and shipped to their final destination.

Pro QC’s Quality Solutions:

Container Loading Supervision
C-TPAT Audit

Supplier Risks & Challenges:

Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product
Poor container loading leads to product damage during transit

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    Stability

    Pro QC has been providing quality assurance, engineering and consulting services since 1984.

    Global Presence

    We offer quality solutions in over 88 countries and we are continuously expanding our network.

    Timely Feedback

    We offer online reporting and detailed reports within 24 hours of job completion.

    Quality Experts

    Our global engineering team has the requisite industry expertise to verify quality and conformance.

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