Pro QC has over 40 years experience in quality control and quality assurance across virtually every industry.
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Over 40 years of quality experience and expertise
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Pro QC International is a global third-party company offering quality assurance and quality control services in Serbia.
With more than 40 years of experience in the industry, we are proud to support local and international buyers to reduce risks and costs related to bad quality. Our expertise coupled with our customer-centric approach allows our clients to benefit from bespoke quality solutions.
Our range of quality assurance and quality control services in Serbia are designed to identify and eliminate quality defects, to assess supplier reliability, to improve supplier performance, and to prepare factories for certification. Pro QC’s offering includes:
As your quality partner, we offer a high degree of flexibility and rapid response times. Whatever the challenges, Pro QC will handle each project with all the requisite attention to detail required. We provide a dedicated Account Manager to each client who is responsible for the oversight of the entire project.
In Serbia, we cover all the main cities and manufacturing locations thanks to our comprehensive network of quality inspectors and certified auditors. Our coverage encompasses Belgrade, Novi Sad, Kragujevac, Niš, Pancevo, Sombor, Leskovac, Subotica, Zrenjanin, and many more. Our quality assurance (QA) and quality control (QC) services serve manufacturers and buyers from a diverse range of industries including:
Our Services in Serbia
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By performing product inspections, we can identify problems early with the goal of eliminating the underlying causes.
Pro QC International performs various types of factory audits.
At Pro QC, we also work closely with clients and their suppliers to improve their system, processes and manufacturing capabilities.
We offer a range of quality inspections that cover the entire production process. Our inspection program ensures you save costs and reduce production risks by controlling product quality before it is too late. From auto parts and pressure vessels to textile and furniture, our QC inspections cover a large range of product categories and are performed by industry-specialized inspectors. As a third-party inspection company, we customize our solutions to your project requirements. We provide the following product inspection services in Serbia:
Our inspection reports are provided within 24 hours after the service. They include the results, details of the inspection, and digital pictures.
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From ISO 9001 and IATF 16949 to ISO 14001 and ISO 45001, we offer a variety of factory and supplier audits in Serbia thanks to our team of experienced and certified auditors. We aim to enhance control of your supplier or factory’s performance, ensure product quality, verify the reliability of your business partners, or prepare your factory for a certification. Pro QC offers the following factory and supplier audits in Serbia:
All our audit reports include the service details, results, the factory’s strengths and weaknesses, Pro QC’s recommendation, and digital pictures. Our team delivers the report within 24 hours after the service.
Beyond audits, Pro QC provides factory consulting and corrective action services to improve factory performance and ensure sustainable changes. Contact us to learn more about our supplier and factory audits in Serbia.
Our Supplier Management services in Serbia are 100% customized to your factory or supplier challenges. For example, we help you to solve quality defects, reduce lead times, obtain certifications, develop your supplier’s performance, develop quality management systems, create corrective action plans, and much more.
Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.
New product development lays the foundation for strategic sourcing. Prototyping is crucial to validate that the supplier understands the client’s requirements. Pro QC inspections validate the new parts while our supplier development services align quality expectations with suppliers and strengthen their ability to meet quality requirements and reduce time to market. Pro QC’s Quality Solutions: First Article Inspection (FAI) Supplier Development Services Resident Supplier Quality Resourcing Supplier Risks & Challenges: Poor communication of technical details between buyers and factories Misalignment of product specifications and critical design requirements among buyers, suppliers, and factory production teams Inadequate consideration of advanced product quality planning Challenges when transitioning from prototype suppliers to mass-manufacturing suppliers Misalignment on design and engineering revisions
Once the component specifications are defined, the procurement department identifies a list of suitable suppliers that can potentially meet their capability, cost, capacity, and quality requirements. Pro QC offers a range of supplier due diligence and supplier evaluation support. Our experts visit suppliers to assess their capabilities, mitigate the risk of scams, overpromises, and miscommunication, and validate their credentials, trustworthiness, and financial stability. Pro QC’s Quality Solutions: Supplier Quality Audits QHSE Audits ESG Audits Onsite Supplier Verification Financial Credit Check Supplier Risks & Challenges: Lack of experience and due diligence in new supplier region Communication challenges Concern about supplier scams Low confidence supplier’s trustworthiness Concerns over supplier’s financial viability
A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance. Pro QC establishes a global audit program to systematically onboard new suppliers, categorize their risk levels, and establish a reaction plan based on the supplier’s performance on quality systems, environmental management, and social and ethical compliance. Pro QC’s Quality Solutions: Global Supplier Audit Programs Supplier Quality Audit for Potential Suppliers Quality Management System Audit Social & Ethical Audits Supply Chain Security Audit Environmental Audit Supplier Risks & Challenges: Suppliers are not as capable as they initially claimed Supplier lacks effective and systematic quality assurance practice Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice Mass production quality does not match prototype quality Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct Supplier violation on labor law, ethical and environmental compliances Goods held in customs due to supply chain security malpractice
Before commencing volume production, it is crucial to validate that the equipment, staffing, production methods, capacity, and quality control plan are in place for each product line. Pro QC offers on-site quality support to prevent and reduce the potential cost of poor quality (COPQ) and risk, ensuring a smooth transition from product development to mass production. Pro QC’s Quality Solutions: Engineering Build (EB) and Quality Build (QB) Audit First Article Inspection (FAI) APQP/PPAP Audit Manufacturing Process Audit or VDA 6.3 Process Audit Resident Supplier Quality Resourcing Supplier Risks & Challenges: Factory not ready for mass production Shipment delays due to critical failure, poor quality, and resource constraints An exponential increase in defective products Product recall High Cost of Poor Quality An exponential increase in the cost of change after mass production commences
Production planning ensures that the supplier has sufficient raw materials, components, and staff and that other outsourced processes meet the specified schedule. Pro QC offers assistance in timely supplier communication, onsite visits, and daily or weekly monitoring reports. This minimizes the risks of delays from ineffective procurement planning, staff shortages, or sub-supplier mismanagement. Pro QC’s Quality Solutions: Order Expediting Resident Supplier Quality Resourcing Supplier Risks & Challenges: Production delay due to poor material procurement planning Production delay due to inadequate production staffing Poor sub-supplier management
Incoming inspection reflects a factory's commitment to quality control from the outset. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality. Pro QC quality solutions address issues such as defect acceptance, material substitutions, and component decay due to poor practices or storage conditions. Pro QC’s Quality Solutions: Incoming Inspection In-Process Inspection Manufacturing Process Audit or VDA 6.3 Process Audit Supplier Risks & Challenges: The factory does not manage the quality of its supply chain or is poor at supplier management Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly Using sub-standard material or components (e.g., lower-quality fabric than required) Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone) “Quality fade” where suppliers make small, gradual substitutions in materials and components over time Bulk material ordered by the supplier degrades over time due to poor storage conditions
Many things can go wrong during mass production due to machine failure, lack of process control, and operator mistakes. While it is normal for defects to occur, these defects must be detected and contained. Pro QC offers a range of support to verify control plan adherence, early defect detection, quality improvement, and issue resolution through monitoring, investigations, and CAPA validation. Pro QC’s Quality Solutions: First Article Inspection (FAI) In-Process Inspection Manufacturing Process Improvement Quality/Root Cause Investigation (8D) CAPA Verification Order Expediting End-Of-Line Testing & inspection Resident Supplier Quality Resourcing Supplier Risks & Challenges: Operators are not producing according to the production control plan Supplier is under pressure to ship goods, turning a blind eye to defective components Lack of quality staff to enforce quality control Poor control of re-worked material/product Mistakes made by temporary, untrained staff/operators Communication breakdown when the supplier is under pressure
The smallest aesthetic defect on the packaging or missing components can lead to customer returns, while a misplaced label may result in compliance issues. Outgoing Quality Control is the last line of defense before products are properly loaded into containers for shipment. Pro QC offers pre-shipment inspections and end-of-line testing to ensure your products meet your quality requirements and reduce the chance of returns or re-work. Pro QC’s Quality Solutions: Manufacturing Process Audit Poka-Yoke Implementation Pre-Shipment Inspection End-Of-Line Testing & inspection Container Loading Supervision C-TPAT Audit Supplier Risks & Challenges: Products are poorly packaged Human mistakes and missing components lead to customer returns Wrong labeling leads to compliance issues and significant re-work Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product Poor container loading leads to product damage during transit
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We will be happy to give you more information about our quality solutions. Please fill in this form to contact us. We will respond as soon as possible. If you would like to submit your CV, please click here.
In which country will the service take place?AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCôte d'IvoireCabo VerdeCambodiaCameroonCanadaCentral African RepublicChadChileChinaColombiaComorosCongo (Congo-Brazzaville)Costa RicaCroatiaCubaCyprusCzechia (Czech Republic)Democratic Republic of the CongoDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorth KoreaNorth MacedoniaNorwayOmanPakistanPalauPalestine StatePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUzbekistanVanuatuVenezuelaVietnamYemenZambiaZimbabwe
In which country are you based?AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCôte d'IvoireCabo VerdeCambodiaCameroonCanadaCentral African RepublicChadChileChinaColombiaComorosCongo (Congo-Brazzaville)Costa RicaCroatiaCubaCyprusCzechia (Czech Republic)Democratic Republic of the CongoDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorth KoreaNorth MacedoniaNorwayOmanPakistanPalauPalestine StatePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUzbekistanVanuatuVenezuelaVietnamYemenZambiaZimbabwe
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Pro QC has been providing quality assurance, engineering and consulting services since 1984.
We offer quality solutions in over 100 countries and we are continuously expanding our network.
We offer online reporting and detailed reports within 24 hours of job completion.
Our global engineering team has the requisite industry expertise to verify quality and conformance.
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