Quality Assurance and Quality Control in Mexico

Pro QC International provides quality solutions throughout Mexico.

With over four decades of experience, we develop and manage a comprehensive network of skilled and knowledgeable professionals throughout the region and globally who are flexible to assist with both short and long-term projects.

From our testing laboratory and offices in Monterrey, we represent clients located in the region that are sourcing abroad and benefit from our cost-effective expertise where suppliers are located. We also represent clients located outside of the region that want on-site, local expertise to test products or evaluate suppliers and/or shipments in Mexico.

Our quality engineers and auditors offer applicable industry experience related to medical devices, electronics, automotive, consumer retail, textiles/garments, and more. Available with little notice, our resources are deployed where you need them, when you need them.

Whether it’s assisting with identifying and developing suppliers, or evaluating product quality on-site or in our ISO 17025 certified testing lab in Monterrey, we offer a partnered approach to solutions.

Our Quality Assurance (QA) and Quality Control (QC) services in Mexico include:

 

Our Services in Mexico

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Our Local Office:

Jose Benitez 2211, interior 24 CP 64030, Colonia chepevera Monterrey, Nuevo Leon, Mexico

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Our Coverage in Mexico

  • Monterrey
  • Mexico City
  • Tijuana
  • Juarez
  • Durango
  • Puebla
  • Sonora
  • Chihuahua
  • San Luis Potosi
  • Veracruz
  • Guadalajara
  • Coahuila

Our Quality Control Services in Mexico


Quality Resources
Quality Resources

– Quality Control (QC) Product Inspection
– ISO 17025 Testing


Supplier Qualification & Development
Supplier Qualification & Development

At Pro QC, we also work closely with clients and their suppliers to improve their system, processes and manufacturing capabilities.


Global Solutions
Product Quality Solutions

Pro QC offers the services detailed below as well as the possibility to schedule service requests and access our reports through our secure database.

Quality Resources

Quality Control (QC) Product Inspections

  • First article
  • In-process
  • Pre-shipment
  • Metrology

Pro QC’s quality engineers inspect products at different stages in the production process. ANSI Z1.4 sampling is generally employed to evaluate workmanship, functionality, packaging, labeling, etc. We review and check against existing client specifications and can assist in the development of criteria as necessary.

Quality inspectors use Pro QC’s standard report forms, or we can use those that are provided by the client. Detailed photos are provided, with all information available online within 24 hours of completion.

Pro QC’s local resources often reduce costly travel and/or eliminate the need to allocate internal resources. Our quality professionals are on-site representing client interests and evaluating product to further ensure it meets expectations.

Our inspectors have experience in the following industries:

  • Automotive
  • Hardware
  • Housewares
  • Furniture
  • Energy / Solar
  • Consumer Electronics
  • Textiles & Garments
  • NACE Coating Inspection Program (CIP) Certified Level I, II, and III

ISO/IEC 17025 Product Testing

Pro QC’s testing laboratory in Monterrey is accredited by ISO/IEC 17025 and EMA (Entidad Mexicana de Acreditación). The lab specializes in Norma Oficial Mexicana NOM-046-SCFI evaluations of measuring instruments (tape measures), but offers additional general capabilities for other products as well.

Samples can be collected on-site during inspections or as requested.

Our testing services include, but are not limited to, the following:

  • Metrology (CMM, etc.)
  • Lifecycle
  • Performance
  • Functionality

Where services are not provided, we work with trusted partners to extend competitive pricing and seamless management.

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Supplier Qualification & Development

Supplier Qualification

When new suppliers are considered, we offer an Initial Supplier Evaluation that provides a one-day on-site assessment covering the primary QMS components and general capabilities.

  • Management
  • Engineering
  • Quality Control / Quality Assurance
  • Incoming Receiving Inspection
  • Manufacturing
  • Packaging
  • Non-Conforming Materials
  • Corrective Action
  • Inspection & Test Equipment

More in-depth assessments related to the industry, such as IATF 16949 or ISO 13485 are also available. Social accountability (SA8000), security (C-TPAT), and other components can be incorporated as well.

Example reports are found here: https://proqc.com/services/sample-reports/.

Pro QC can also represent you on-site to evaluate a supplier using your organization’s existing qualification criteria and reporting requirements.

Supplier Development

At Pro QC, we work with clients and their suppliers to improve their system, processes and/or product manufacturing capabilities. Example projects include:

Vendor (Supply Chain) Compliance

We assist to ensure supplier compliance with final audits required by major retailers and/or associations. Example compliance requirements we work with include Walmart, BJ’s, Lowe’s, Home Depot, Dick’s Sporting Goods, etc.

Continuous Improvement

We conduct regular 80/20 evaluations of QC data with continuous improvement initiatives developed and executed.

Certification Preparation

We assist to ensure compliance prior to the final audit. Applicable industry standards include IATF 16949, ISO 13485, ISO 9001, etc.

Contact us for additional information regarding our customized approach to improving your supplier’s performance.

Get a quote

Quality Resources

Quality Control (QC) Product Inspections

Pro QC’s quality engineers inspect products at different stages in the production process. ANSI Z1.4 sampling is generally employed to evaluate workmanship, functionality, packaging, labeling, etc. We review and check against existing client specifications and can assist in the development of criteria as necessary.

Quality inspectors use Pro QC’s standard report forms, or we can use those that are provided by the client. Detailed photos are provided, with all information available online within 24 hours of completion.

Pro QC’s local resources often reduce costly travel and/or eliminate the need to allocate internal resources. Our quality professionals are on-site representing client interests and evaluating product to further ensure it meets expectations.

Our inspectors have experience in the following industries:

ISO/IEC 17025 Product Testing

Pro QC’s testing laboratory in Monterrey is accredited by ISO/IEC 17025 and EMA (Entidad Mexicana de Acreditación). The lab specializes in Norma Oficial Mexicana NOM-046-SCFI evaluations of measuring instruments (tape measures), but offers additional general capabilities for other products as well.
Samples can be collected on-site during inspections or as requested.

Our testing services include, but are not limited to, the following:

Where services are not provided, we work with trusted partners to extend competitive pricing and seamless management.

Get a quote

Supplier Qualification & Development

Supplier Qualification

When new suppliers are considered, we offer an Initial Supplier Evaluation that provides a one-day on-site assessment covering the primary QMS components and general capabilities.

More in-depth assessments related to the industry, such as IATF 16949 or ISO 13485 are also available. Social accountability (SA8000), security (C-TPAT), and other components can be incorporated as well.

Example reports are found here: https://proqc.com/services/sample-reports/

Pro QC can also represent you on-site to evaluate a supplier using your organization’s existing qualification criteria and reporting requirements.

Supplier Development

At Pro QC, we work with clients and their suppliers to improve their system, processes and/or product manufacturing capabilities. Example projects include:

Vendor (Supply Chain) Compliance

We assist to ensure supplier compliance with final audits required by major retailers and/or associations. Example compliance requirements we work with include Walmart, BJ’s, Lowe’s, Home Depot, Dick’s Sporting Goods, etc.

Continuous Improvement

We conduct regular 80/20 evaluations of QC data with continuous improvement initiatives developed and executed.

Certification Preparation

We assist to ensure compliance prior to the final audit. Applicable industry standards include IATF 16949, ISO 13485, ISO 9001, etc.

Contact us for additional information regarding our customized approach to improving your supplier’s performance.

Get a quote

Product Quality Solutions

 

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Quality Solutions Overview

Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.

 

 
Design
Design Icon
Product Development
Product Development Icon
Supplier Selection
Supplier Selection Icon
Supplier Qualification
Supplier Qualification Icon
Pre-Production Validation
Pre-Production Validation Icon
Production Planning
Production Planning Icon
Incoming QC
Incoming QC Icon
Production and Assembly
Production and Assembly Icon
Packaging
Packaging Icon
Shipping
Shipping Icon
Development & Planning
Production & Delivery

1. Design Stage

The product development life cycle begins with idea generation, concept development, and market testing. For example, the E-Bike handlebar is designed with the form, fit, and function in mind that best serve the market/user’s requirements and the overall aesthetics of the final bike.

Although Pro QC do not actively get involved in this stage, a postmortem investigation with many of our client often reveals the following challenges.

Supplier Risks & Challenges:

Misalignment between the buyer, supplier sales department, and factory production department on critical design requirements
Advance product quality planning was not factored in early enough
Difficulties in transitioning from a prototype supplier to a mass manufacturing supplier

2. Product Development

In this stage, the engineers will refine the design and define the engineering specifications of the handle such as material properties, dimensions, weight, and other requirements while satisfying different product and safety compliances. This is also the stage where engineering prototypes (engineering build) are made to rigorously test the form, fit, and function of the product.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
Supplier Development Services
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Poor communication of the technical details between buyer and factories
Misalignment on the new product’s specifications
Misalignment on design/engineering revisions

3. Identify Potential Suppliers

Once the component specifications are defined, the procurement department will begin to identify a list of suitable suppliers that can potentially meet their requirements in terms of capabilities, cost, capacity, and quality.

Pro QC’s Quality Solutions:

Onsite Supplier Verification
Financial Credit Check

Supplier Risks & Challenges:

Lack of experience and due diligence in new supplier region
Communication challenges
Concern about supplier scams
Low confidence supplier’s trustworthiness
Concerns over supplier’s financial viability

4. Supplier Qualification

Once a list of trustworthy suppliers has been identified, an evaluation of supplier reliability is recommended to ensure they can produce at a consistent level of quality. A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance.

Pro QC’s Quality Solutions:

Global Supplier Audit Programs
Supplier Quality Audit for Potential Suppliers
Quality Management System Audit
Social & Ethical Audits
Supply Chain Security Audit
Environmental Audit

Supplier Risks & Challenges:

Suppliers are not as capable as they initially claimed
Supplier lacks effective and systematic quality assurance practice
Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice
Mass production quality does not match prototype quality
Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct
Supplier violation on labor law, ethical and environmental compliances
Goods held in customs due to supply chain security malpractice

5. Pre-Production Validation

Before commencing volume production, it is crucial to validate the factory’s equipment, staffing, production methods, capacity, and quality control plan for each product line. This is an important stage to prevent critical failures, costly mistakes, and loss of time due to changes and rework.

Pro QC’s Quality Solutions:

Engineering Build (EB) and Quality Build (QB) Audit
First Article Inspection (FAI)
APQP/PPAP Audit
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

Factory not ready for mass production
Shipment delays due to critical failure, poor quality, and resource constraints
An exponential increase in defective products
Product recall
High Cost of Poor Quality
An exponential increase in the cost of change after mass production commences

6. Production Planning

Production planning is an administrative process that involves ensuring that sufficient raw materials, components, staff, and other outsourced processes such as secondary processing are procured to create finished products according to the specified schedule.

Pro QC’s Quality Solutions:

Order Expediting

Supplier Risks & Challenges:

Production delay due to poor material procurement planning
Production delay due to inadequate production staffing
Poor sub-supplier management

7. Incoming Quality Control

Incoming quality control is required when all the procured material and components arrive at the factory. This is the first step in controlling the production process and resulting product quality. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality. (The saying goes: Garbage in, garbage out.)

Pro QC’s Quality Solutions:

Incoming Inspection
In-Process Inspection
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

The factory does not manage the quality of its supply chain or is poor at supplier management
Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly
Using sub-standard material or components (e.g., lower-quality fabric than required)
Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone)
“Quality fade” where suppliers make small, gradual substitutions in materials and components over time
Bulk material ordered by the supplier degrades over time due to poor storage conditions

8. Production & Assembly

Upon approval for volume production, raw materials and components are processed, extruded, forged, cast, injected, machined, and assembled. It is important to note that a factory may not have all the production capabilities and may outsource certain processes to other suppliers.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
In-Process Inspection
Manufacturing Process Improvement
Quality/Root Cause Investigation (8D)
CAPA Verification
Order Expediting & Production Monitoring
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Operators are not producing according to the production control plan
Supplier is under pressure to ship goods, turning a blind eye to defective components
Lack of quality staff to enforce quality control
Poor control of re-worked material/product
Mistakes made by temporary, untrained staff/operators
Communication breakdown when the supplier is under pressure

9. Packaging

Packaging and labeling of the goods are the last steps before shipping. The smallest aesthetic defect on the packaging or missing components often leads to customer returns, and a misplaced label often leads to compliance issues.

Pro QC’s Quality Solutions:

Manufacturing Process Audit
Poka-Yoke Implementation
Pre-Shipment Inspection
End-Of-Line Testing & inspection

Supplier Risks & Challenges:

Products are poorly packaged
Human mistakes and missing components lead to customer returns
Wrong labeling leads to compliance issues and significant re-work

10. Shipping

Packaged products are being loaded by suppliers at the factory or warehouse into containers and shipped to their final destination.

Pro QC’s Quality Solutions:

Container Loading Supervision
C-TPAT Audit

Supplier Risks & Challenges:

Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product
Poor container loading leads to product damage during transit

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    Stability

    Pro QC has been providing quality assurance, engineering and consulting services since 1984.

    Global Presence

    We offer quality solutions in over 88 countries and we are continuously expanding our network.

    Timely Feedback

    We offer online reporting and detailed reports within 24 hours of job completion.

    Quality Experts

    Our global engineering team has the requisite industry expertise to verify quality and conformance.

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    Pro QC

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    +1 206 865 0595

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    +57 601 9190355

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    +91 120 4291971

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    +886 2 2832 2990

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    +44 330 094 5589

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