Quality Tools for Quality of Life

Celebrating Chinese New Year (Gong Xi Fa Cai!) has us thinking about resolutions again.  Pro QC’s Communications Director met with local quality professionals recently through the American Society of Quality’s network in the Tampa Bay area and discussed the application of quality tools to quality of life. Highlights from this discussion …

3 Ways to Improve Communications with Suppliers

Developing and maintaining strong supplier partnerships depends on a solid foundation of successful communication. In our thirty years of experience at the table with clients and suppliers around the world, we’ve seen a range of outcomes where communications are concerned.  The impact is quite often more substantial than you may …

Fishbone Example: Rejected Pre-Shipment Inspections

We like Ishikawa’s fishbone diagrams, also referred to as cause and effect diagrams for good reason.  They’re great for figuring out why something isn’t working. For our clients, it is not uncommon for pre-shipments inspections to uncover trends in failures.  When this happens, we want to know why the problem …

5 Reasons Packaging Integrity Matters

Packaging is considered to be both the presentation of products to consumers, as well as the configuration in which products will be expedited through various channels. The master carton or “pack” design includes the configuration in which product will be shipped through channels for end-user consumption, making it especially important where …

Successful New Year’s Resolutions – Using Quality Tools

Throughout the world, personal resolutions (commitments) are made as the year comes to an end. From ancient Babylonians returning borrowed objects and paying debts to medieval knights taking the “peacock vow” and re-affirming their commitment to chivalry, starting fresh with each New Year is a timeless practice. Surprisingly, it is …

Lucky Draw Winners!

We are happy to announce the iPad winners from our recent client feedback survey Lucky Draw. We appreciate everyone that provided us with the critical feedback we need to continuously improve. Congratulations to the following three clients: – Affinia Products LLC – Mr. Anthony Ryan – Contour Products INC. – …

Quality testing adventure… Evaluating strollers

They say you should walk 10,000 steps per day, and our engineers in China are hitting the mark as they road test these strollers through various road conditions. Sebastian Oarcea, Pro QC’s Chief Engineer, explains the evaluation in more detail below. Purpose:  To determine the functionality and performance of the …