Closing out World Trade Month

“World Trade Month in May stems from World Trade Week, which was established as a way to promote local businesses. It has since grown into a month-long initiative to highlight US trade relationships and local and national trade events. As the WTCDC, part of the mission is to facilitate and …

“In most industries, quality has never mattered more.”

During the flight to Dallas for the World Conference on Quality & Improvement recently, I had an opportunity to catch up on some reading.  As I cracked the cover of the April Harvard Business Review, my eye immediately went to “Creating a Culture of Quality.” They had me at the …

What’s special about quality engineers?

Quality engineers are at the heart of our organization.  As a third-party quality assurance firm, we count on the hundreds of engineers we have positioned throughout the world to be the eyes and ears for our clients on-site at their factory locations.  As an exhibitor in this year’s World Conference on …

Administrative Professionals & Quality – Thank You!

Since 1952, the International Association of Administrative Professionals has honored office workers by sponsoring Administrative Professionals Week. Today, it is one of the largest workplace observances outside of employee birthdays and major holidays. (iaap) As we recognize Administrative Professionals this week, it’s important to note the quality connection and overall …

Top 3 Benefits of C-TPAT Audits

Although the program started in 2001, there continues to be a lack of understanding regarding what C-TPAT is and how it benefits and adds organizational value. What is it? “The U.S. Customs-Trade Partnership Against Terrorism initiative (C-TPAT) is a voluntary U.S. Customs and Border Protection program designed to improve border …

Negotiating in the global marketplace

An article recently posted to Inc. discusses charts by Richard Lewis that “reveal how to negotiate with people from around the world.” As a third-party quality provider, this is a key value for us because we absolutely agree that cultural considerations are key in negotiation and general business activities and …