Remembering Philip B. Crosby… “Quality is free”

June 18th would have been Philip B. Crosby’s birthday. He lived through 2001 and is internationally recognized for his ideas on quality management practices. Crosby was an engineer at heart. As a quality engineer developing the Pershing Missile, he conceptualized the idea of Zero Defects. Quality is Free likely sits …

Social Accountability – SA8000 2008-2014 Comparison

Every five years SAI revises the SA8000 standard in order to ensure its continued relevance and adoptability. This process is conducted in accordance with the ISEAL Code of Good Practice for Setting Social and Environmental Standards (the Code). Social Accountability International recently discussed this process and offered a side-by-side comparison …

Closing out World Trade Month

“World Trade Month in May stems from World Trade Week, which was established as a way to promote local businesses. It has since grown into a month-long initiative to highlight US trade relationships and local and national trade events. As the WTCDC, part of the mission is to facilitate and …

“In most industries, quality has never mattered more.”

During the flight to Dallas for the World Conference on Quality & Improvement recently, I had an opportunity to catch up on some reading.  As I cracked the cover of the April Harvard Business Review, my eye immediately went to “Creating a Culture of Quality.” They had me at the …

What’s special about quality engineers?

Quality engineers are at the heart of our organization.  As a third-party quality assurance firm, we count on the hundreds of engineers we have positioned throughout the world to be the eyes and ears for our clients on-site at their factory locations.  As an exhibitor in this year’s World Conference on …

Administrative Professionals & Quality – Thank You!

Since 1952, the International Association of Administrative Professionals has honored office workers by sponsoring Administrative Professionals Week. Today, it is one of the largest workplace observances outside of employee birthdays and major holidays. (iaap) As we recognize Administrative Professionals this week, it’s important to note the quality connection and overall …