What does “quality” mean?

Contact Us

The question of how quality is defined remains subjective, although a variety of definitions are commonly accepted.

Definition-of-Quality

An older post reached out to our team and asked how they know quality when they see it.  Pro QC’s Managing Director was quoted as describing quality as…

‘When I think of quality, an old quote that we used to use as  kind of our slogan comes to mind: “Quality is consistent performance to clients’ expectations. To me, repeatability is quality.”

A prior newsletter article we posted discussed misconceptions about quality identified in a LinkedIn group discussion.  One of the misconceptions frequently cited includes how quality is defined.

How do you define quality? 

Even though quality cannot be defined, you know what it is.”

~Pirsig (Zen & the Art of Motorcycle Maintenance)



You May Also Like

Learn more about our services

Categories

Back to top

Want to Get in Touch with Pro QC ?

Contact us

Pro QC

Contact Your Local Office

North America

+1 206 865 0595

United Kingdom

+44 330 094 5589

India & South Asia

+91 120 4291971

Asia & Asia Pacific

+886 2 2832 2990

Colombia

+57 601 9190355

Global Coverage experiencia local Local Expertise

© 2024 Pro QC International | Privacy | Terms of use | Terms of service

DMCA.com Protection Status