Category: Quality Control

Quiz: How Passionate Are You About Quality?

UntitledAre you a Quality Aficionado?

Use the Likert-type scale below to answer the 20 questions, and then total up your score.

 

Strongly Disagree>  1 – 2 – 3 – 4 – 5  <Strongly Agree

  1. You notice non-conformances in products when you go shopping. You may or may not speculate what the root cause could be.
  2. You notice inefficiencies in the processes of various organizations you interact with outside of work. You often identify how you would do it better.
  3. Customer ratings have a significant weight on your personal purchase decision-making process.
  4. You notice the word “quality” whenever it’s referenced in a company name or other commercial message.
  5. You love data (metrics).
  6. You’ve had more than one conversation with family and friends about the importance of quality.

Top 5 Best Practice Tips: Implementing or Transitioning to ISO 9001:2015

–Guest blog post by Robert Jasper–

The well known magazine manufacturingnews.com and the Dallas Business Journal indicate that 85% of ISO registered firms report external benefits like higher perceived quality, greater customer demand, better market differentiation, greater employee awareness, increased operational efficiency, and reduced scrap expense. Results like 30% reduction in customer claims, 95% improvement in delivery time, reduced defects from 3% to 0.5%, 40% reduction in product cycle time, 20% increase in on-time delivery are achievable after correct implementation of an ISO 9001 based quality management system.

For those considering implementing ISO 9001:2015, or for those in the 2008 transition process, here are five best practice tips:

Tip 1: Conduct a Gap Analysis Audit

It is important to consider everything can be implemented quickly, with not many resources involved and of course ending in an successful ISO 9001 certification within reasonable cost and time frames. The best tip is to plan out your implementation/transition project right from the start in effective and efficient ways by conducting a 100% compliance Internal Gap Analysis Baseline Audit against all the existing requirements of the international quality management standard in relation to your existing quality management system. And, it does not matter whether you are an ISO 9001:2008 certified company or organization, as this approach will always provide you with the exact planning requirements for your implementation or transition project. A clear implementation structure based on how to close gaps in your existing quality management system with clear responsibilities and due dates for gap closure and ISO certification readiness always helps to keep projects of this importance on track and on time.  These findings and “gaps” will also give you project opportunities to reduce costs and improve your bottom line profitability. This way, you start to make your QMS work for you right from the start!

A New Year for Quality

As 2016 gets started, there’s reason to believe it will be a good year for quality.

We reached out and asked our clients and partners what their quality goals are for the year. We received some positive and reassuring feedback.

Common quality objectives and a few helpful resources include:

  • Establish (or improve) a supplier evaluation program. 
    • Download our reference document that discusses Selecting & Monitoring Suppliers.
    • Review some of our audit and inspection reports to assist with identifying considerations.
  • Utilize existing inspection data to identify trends and make improvements.
    • Check out a previous blog post where we use inspection data and a fishbone diagram to determine root cause.
    • Follow-up when opportunities for improvement exist.  For example, consider a process audit when consistent defect trends are noted.
  • Evaluate new suppliers.

Quality Fun – Word Search, Crossword & More

11707385_511509202347828_2050647061041781162_nAs we continue to celebrate World Quality Month throughout November, we wanted to share some resources that make increasing quality awareness fun!

Check out our latest quality word search that we created for distribution at the St. Petersburg – Tampa ASQ monthly meeting earlier this week.  Our Regional Director for North America spoke at the meeting and discussed different ways in which quality professionals could engage and spread the word throughout the month.

Quality Word Search

Also, test your knowledge with our quality crossword.

Quality Crossword

Try this site for more quality quizzes, games and flashcards.

And, check out our favorite quality videos!

A few our our favorite quality learning resources are listed here. 

For more information regarding World Quality Month, visit the ASQ site. Don’t forget to distribute and sign the Quality Proclamation!

If you mention “World Quality Month” when scheduling with Pro QC throughout November, we’re offering a 10% discount on inspection services.  We are also raffling off one man-day inspections each week. Restrictions apply. Contact us if you’re interested in entering!