Category: Quality Control

Pro QC and Quality 4.0: Providing Added Value Solutions

Written by: Yingchao Siu, Business Development Manager I recently had the privilege of joining the annual ASQ World Conference on Quality and Improvement held in Seattle, Washington. It is the world’s largest quality conference bringing together a wealth of quality professionals from all over the world to exchange ideas and interact with other leaders within a variety of industries. The theme this year was “The Innovation of You.” Sessions focused on topics ranging from Quality Fundamentals, Risk and Change, Building and Sustaining a Culture of Quality, to Future of Quality. I had the opportunity to experience great knowledge first hand …

In Search of Quality: Understanding a Sexy Business (Book Review)

Is quality a sexy business? We think so, and it turns out Ronald Kolb does as well. In his book, In Search of Quality: Understanding a Sexy Business, Kolb makes a case for quality affecting everyone on the planet. And, we won’t disagree. It might be that we’re biased in that the point of view here is similar to our own. Over the past 33+ years, Pro QC has experienced much of what Kolb describes. And, the perspective is refreshing and nostalgic at the same time. Kolb is sincere and passionate in his accounts. The first part of the book …

Recognizing Quality: World Quality Month 2017

World Quality Day is approaching and is recognized on November 9th this year.  Throughout November, the international community recognizes the importance of quality. “The purpose of World Quality Month is to promote the use of quality tools in businesses and communities. Quality tools, such as flowcharts and checklists, reduce mistakes and help produce superior products. Quality principles could reduce headline-making errors, like food safety, toy recalls, and financial disruptions. World Quality Month calls on people who use quality tools to share their knowledge by submitting their stories to illustrate the value of quality principles.” (ASQ) “The purpose of World Quality …

Top Enterprise Quality Drivers Identified

Over 1800 senior executives and quality professionals were interviewed as part of a recent global Forbes Insights report. “The focus relates to the links between quality efforts and corporate performance, as well as the evolving business value of quality.”Of those surveyed, 58% of senior executives and 43% of quality professionals identified quality issues with suppliers as a “Most Vexing Yet-to-Be-Resolved or Ongoing Quality Issue.” 57% of senior executives and only 25% of quality professionals also identified delays from suppliers in product or service delays as an ongoing issue.

Too much quality?

Wichita’s NPR station recently focused an OnWords piece related to quality. Consider the following: “You can usually tell that an organization has stopped caring about quality when it becomes the only thing they talk about.” As quality professionals, we revel in the fact that organizations might be talking too much about quality. In that scenario, we have won and finally impressed the message that quality is indeed everyone’s responsibility. And, is there really such a thing as too much data? Of course we know there is, but most quality engineers are going to revert to Deming: “In god we trust, …