Category: Quality Control

Coordinate measurement machines (CMM): What are they and who needs it?

Within our testing laboratory in Ningbo, China, our engineers perform mechanical, electrical, environmental and other special testing as required by our clients. Experienced engineers use applicable and regionally specific standards, such as ASTM, IEC or ANSI specifications, to conduct a variety of in-house and on-site testing. One of our most common testing procedures involves the use of either a portable or in-house CMM.   What is a coordinate measurement machine?  “A coordinate measuring machine (CMM) is a device for measuring the physical geometrical characteristics of an object.”  “Dimensional inspection is used in process control; its results adjust the parameters of the manufacturing process …

The Crow & the Pitcher… Quality Lessons from Aesop

We came across an article from Lifehacker the other day discussing childhood fables and other moral stories that are applicable to adults as well. One of the stories shared resonated with us.  It’s Aesop’s The Crow & the Pitcher: The Story: A crow is flying around on an abnormally hot summer day looking for water. He comes across a pitcher of water, but when he tries to stick his beak in he can’t reach the water. He tries and tries, slowly getting more dehydrated. He’s about to give up and accept his fate when he has an idea: he drops small …

What the “Blog Boom” means to us… Because quality always matters

ASQ’s Quality Progress July issue discusses the “Blog Bloom” and incorporates feedback from a few of the Influential Voices in the industry. I’m delighted to say that I’ve been an Influential Voice from the start.  It’s been a truly rewarding experience, and I’m excited to be included in this issue. In the QP article, I discuss my role as an ASQ Influential Voice blogger and incorporate the PDCA cycle where managing your online presence is concerned.  I’ll actually be discussing this topic in more detail through upcoming webinars and workshops scheduled through HCC’s Institute for Corporate & Continuing Education. One …

Tips on quality from Bentley

We recently discovered a video discussing quality control at a Bentley Mulsanne factory.  As a 3rd party quality assurance and engineering firm, we do a significant amount of work in the automotive industry.  From TS 16949 audits to product inspections, it’s an industry we know places value on quality. Of course, Bentley is synonymous with quality, representing to many the highest of automotive luxury. For Bentley, “the attention to detail is what defines a valued, quality product.” “Spec check” When the cars in this video come off the line, they make sure everything matches the specification.  Non-conformances are flagged and logged.  This can take up …

Remembering Philip B. Crosby… “Quality is free”

June 18th would have been Philip B. Crosby’s birthday. He lived through 2001 and is internationally recognized for his ideas on quality management practices. Crosby was an engineer at heart. As a quality engineer developing the Pershing Missile, he conceptualized the idea of Zero Defects. Quality is Free likely sits on the bookshelves of many across the world.  Although it was originally published in 1979, it remains relevant and inspiring in today’s global marketplace as well. Crosby’s response to the quality crisis was the principle of “doing it right the first time” (DIRFT). He also included four major principles: