We came across an article from Lifehacker the other day discussing childhood fables and other moral stories that are applicable to adults as well.
One of the stories shared resonated with us. It’s Aesop’s The Crow & the Pitcher:
The Story: A crow is flying around on an abnormally hot summer day looking for water. He comes across a pitcher of water, but when he tries to stick his beak in he can’t reach the water. He tries and tries, slowly getting more dehydrated. He’s about to give up and accept his fate when he has an idea: he drops small pebbles in the pitcher until the water level rises to the point where he can reach it.
What’s the lesson as applicable to quality? As the article states, “where there’s a will, there’s a way.” Organizations wanting quality shouldn’t give up trying to find solutions and accept the fate of failing to meet customer expectations. Even if the first idea isn’t dropping pebbles in the pitcher, there are quality tools that can get us to the one that works best. “Little by little does the trick.”