Category: Quality Control

How do you know quality when you see it?

After describing what it is that Pro QC does the other day, an individual paused and asked how we know what quality is when we see it. And, that’s a very interesting question that many conclude is just too subjective to answer. Likely the most popular general definition is Deming’s idea of whether something is meeting or exceeding customer expectations. But, how can you tell? Our engineers would probably start talking about product specifications, testing requirements, tolerances and such.  But, another broader assumption is that quality focused organizations produce quality products. But, how can you tell if an organization is quality focused? In …

Standards: Ensuring Quality, Safety & Spookiness on Halloween

Halloween is approaching and is celebrated by millions around the world each year on October 31st. At Pro QC, our teams across the globe often observe Halloween with good food, friends and festive decorations. The history of Halloween has evolved. “Traditional activities on Halloween include trick-or-treating, bonfires, costume parties, visiting “haunted houses” and carving jack-o-lanterns. Irish and Scottish immigrants carried versions of the tradition to North America in the nineteenth century. Other western countries embraced the holiday in the late twentieth century including Ireland, the United States, Canada, Puerto Rico and the United Kingdom as well as of Australia and …

25 Quotes to Inspire Quality & Success

Some of our more popular newsletter and blog posts include quality quotes.  We’re always looking to add to our collection. The 15 quotes below are our most recent inspiration: “Be passionate about solving the problem, not proving your solution.” ~Nathan Furr “The starting point of all achievement is desire.” ~Napoleon Hill “A bad workman blames his tools.” ~Chinese Proverb “Without changing our patterns of thought, we will not be able to solve the problems that we created with our current patterns of thought.” ~Albert Einstein “The most dangerous kind of waste is the waste we do not recognize.” ~Shigeo Shingo …

Why social responsibility at factories matters

We continue to see an increase in requests for social responsibility audits and are pleased to see the growing commitment in this regard.  Aside from reducing quality risks and cost, ensuring social responsibility improves quality of life and ultimately affects the quality of products being produced as well. Principles of social responsibility per the ISO 26000 guideline include: • Accountability • Transparency • Ethical behaviour • Respect for stakeholder interests • Respect for the rule of law • Respect for international norms of behaviour • Respect for human rights “The SA 8000 standard is based on the UN Declaration of …

Simplified 5S: What is it & why is it important?

What is 5S? 5S is a lean manufacturing approach to “A place for everything, and everything in its place” based on the Toyota Production System. Quality management has compiled definitions from a variety of sources worth referencing here: 1. 5S definition of Wikipedia.com Sort, straighten, shine, standardize, sustain: a workplace discipline used to ensure reliable work practices and a clean working environment, now used in the West but originally from Japan. 2. 5S definition of Thequalityportal.com Seiri (sort), Seiton (set in order), Seiso (shine), Seiketsu (standardize), Shitsuke (sustain); application in manufacturing, in office.