What makes a “good” engineer?

National Engineers Week was observed in February. It’s origins and purpose include: “Founded by NSPE in 1951, EWeek is dedicated to ensuring a diverse and well-educated future engineering workforce by increasing understanding of and interest in engineering and technology careers.” A point of differentiation for Pro QC is the engagement of engineers. Engineers are at the heart of the organization, including a founder whose roots are tied there. It was noted once during an interview that “engineer is not a word, but rather an identity.” And, Queen Elizabeth II herself was noted as saying “at its heart, engineering is about …

Breaking up with suppliers is easy?

A recent blog post caught our attention. Is breaking up with suppliers easier than we think, even if it’s done “with tact, sensitivity and an appropriate level of empathy?” Our answer is no. It’s not easy at all. Is it necessary? Sometimes. According to the article, little value is placed on the supplier relationship and the assumption is that price rules all.  Is it all about price though… or, cost? With that logic, an alternate idea is suggested… Prior to breaking up with the supplier, evaluate how much you’re willing to invest in improving their performance vs. the associated switching costs. …

The Value of Expediting in Supplier Development

It’s not uncommon for us to receive calls and emails related to issues organizations are having with expediting orders, either from new or existing suppliers. By expediting, the assumption is that a delivery date or other expectation has been provided, but is not being met. Reasons for delays in production might include: New sub supplier Equipment issues Key staff turnover or other lack of resources Packaging issues Larger orders from other clients taking a priority Whatever the reason(s) might be, communication can quickly become an additional layer of complexity as the supplier continues to assure the buyer that all is …

The U.S. – China Trade War Creates Demand for Sourcing Diversification

Written by: Alexander Parker, Account Manager (Tampa, FL) Pro QC International works with businesses to develop and maintain their quality programs. Many of these clients have their primary suppliers based in China. Due to recent trade escalations between the world’s two largest economies, the United States and China, U.S. corporations are finding ways to adapt and avoid extra costs as the tensions continue to escalate. Some prominent U.S. companies have already directly indicated that the U.S.-implemented tariffs will force them to pass down higher costs to customers and revise their earnings forecast downward. However, there is an alternate solution to …

The Importance of Vision & Values to Quality

Within the body of knowledge of many quality and other industry certifications, such as ASQ’s Manager of Quality/Organizational Excellence, there is a focus on strategic planning and the successful creation and integration of a unified vision and values. Per ASQ: The vision statement is future focused and paints a vivid picture of where you would like the organization to be or what you would like it to accomplish in the long term. Values reflect core behaviors or guiding principles that guide the actions of employees as they execute plans to achieve the mission and vision. Benefits: A clear vision helps …