Breaking up with suppliers is easy?

A recent blog post caught our attention. Is breaking up with suppliers easier than we think, even if it’s done “with tact, sensitivity and an appropriate level of empathy?” Our answer is no. It’s not easy at all. Is it necessary? Sometimes. According to the article, little value is placed on …

The Value of Expediting in Supplier Development

It’s not uncommon for us to receive calls and emails related to issues organizations are having with expediting orders, either from new or existing suppliers. By expediting, the assumption is that a delivery date or other expectation has been provided, but is not being met. Reasons for delays in production …

The Importance of Vision & Values to Quality

Within the body of knowledge of many quality and other industry certifications, such as ASQ’s Manager of Quality/Organizational Excellence, there is a focus on strategic planning and the successful creation and integration of a unified vision and values. Per ASQ: The vision statement is future focused and paints a vivid …

Preventing Product Diversion

Written by: Jean Champlain, Supplier Development Manager Just when you think you’ve made it through the most difficult challenges in the supply chain, another problem often catches people by surprise.  It’s product diversion. Product diversion is when an unauthorized party sells a product outside of authorized distribution channels. It is …

Pro QC and Quality 4.0: Providing Added Value Solutions

Written by: Yingchao Siu, Business Development Manager I recently had the privilege of joining the annual ASQ World Conference on Quality and Improvement held in Seattle, Washington. It is the world’s largest quality conference bringing together a wealth of quality professionals from all over the world to exchange ideas and …