Category: Pro QC

What are our quality engineers doing on-site during inspections?

We receive questions relating to quality inspections and the inspection process quite often. One of the most common questions we receive concerns the benefits of inspecting product for quality prior to shipment.  The short answer is that inspections reduce overall quality risks and cost! Another question we receive often relates to what happens during a product inspection? What do our quality engineers do on-site? For us, each product is treated differently depending on specifications and/or other client requirements.  We work closely with our clients to develop the specifications that help guide our inspectors on-site.  However, there are a few consistent components that …

5 Reasons Packaging Integrity Matters

Packaging is considered to be both the presentation of products to consumers, as well as the configuration in which products will be expedited through various channels. The master carton or “pack” design includes the configuration in which product will be shipped through channels for end-user consumption, making it especially important where packaging integrity is concerned. Here’s why: 1) Carefully planned packaging includes both cost savings obtained through the minimal use of materials, weight and labor, as well as reductions in potential rework costs. 2) Packaging has a direct impact on the perception of quality by the consumer.   3) Orientation is …

Lucky Draw Winners!

We are happy to announce the iPad winners from our recent client feedback survey Lucky Draw. We appreciate everyone that provided us with the critical feedback we need to continuously improve. Congratulations to the following three clients: – Affinia Products LLC – Mr. Anthony Ryan – Contour Products INC. – Mr. H. Bruce Edmondson – Trans World Marketing – Mr. Bob O’ Day

A guiding mission

A consistent trend emerges as successful organizations demonstrate sustainable mission statements and visions.  In the quality industry, many certifications even require in-depth knowledge of mission statement development and keys for successful implementation.  In Fayol’s Four Functions of Management, the development of a mission statement and strategy are included within the Planning phase. Mission statements are important. At recent strategy meetings, Pro QC refreshed the organization’s mission statement that now includes: “The Pro QC Global Team enables our customers to project their interests in quality and conformance. Anywhere. Anytime.” While most organizations have mission statements, the challenging component is following through …

Connecting teams abroad

Pro QC offers services in over 30 countries.  Individuals within virtual teams like this are often disconnected and face cultural or other challenges unique to this situation. Ways we stay connected include: Newsletter / Announcements – We have a quarterly newsletter that goes out to everyone on the team, in addition to clients.  Regional newsletters connect internal teams. Video Chat – An important note here is to accommodate the time in different regions.  A weekly or monthly Skype call pulls everyone together to evaluate progress and more effectively address questions or issues. Meeting Events – It is helpful to gather teams …