Tag: suppliers

Breaking up with suppliers is easy?

A recent blog post caught our attention. Is breaking up with suppliers easier than we think, even if it’s done “with tact, sensitivity and an appropriate level of empathy?” Our answer is no. It’s not easy at all. Is it necessary? Sometimes. According to the article, little value is placed on the supplier relationship and the assumption is that price rules all.  Is it all about price though… or, cost? With that logic, an alternate idea is suggested… Prior to breaking up with the supplier, evaluate how much you’re willing to invest in improving their performance vs. the associated switching costs. …

Connecting Stakeholder Theory and Social Responsibility

An article we recently contributed to ASQ’s Quality Management Forum (Winter 2017) connects Stakeholder Theory and Social Responsibility (SR). “Edward Freeman described Stakeholder Theory as a proactive approach to corporate social responsibility (CSR). Looking outward to groups or individuals impacted by an organization’s activities, Stakeholder Theory encourages organizations to identify key entities affected and consider their interests and rights as they relate to that organization’s actions.  Considering the most common key stakeholders, the case for SR within an organization is made by demonstrating tangible benefits and value within each.” The article discusses each of the primary five stakeholders identified above and …

Verifying Suppliers… What You Want To Know

As a follow-up to an an article we posted in March, we wanted to go into more specifics regarding on-site supplier verification. As noted, it’s not always cost effective to do a comprehensive ISO based or general QMS audit for each supplier you’re considering working with. But, there are basic questions looming that you need to make the right decisions… One option for supplier verification is a basic on-site check. What you find out: Factory information Type of ownership, address & contact information Production Capacity (Annual Basis) Category, total capacity, units shipped & % capacity Export Markets U.S., EU, South …