Tag: holiday

Standards: Ensuring Quality, Safety & Spookiness on Halloween

Halloween is approaching and is celebrated by millions around the world each year on October 31st. At Pro QC, our teams across the globe often observe Halloween with good food, friends and festive decorations. The history of Halloween has evolved. “Traditional activities on Halloween include trick-or-treating, bonfires, costume parties, visiting “haunted houses” and carving jack-o-lanterns. Irish and Scottish immigrants carried versions of the tradition to North America in the nineteenth century. Other western countries embraced the holiday in the late twentieth century including Ireland, the United States, Canada, Puerto Rico and the United Kingdom as well as of Australia and …

Remembering Philip B. Crosby… “Quality is free”

June 18th would have been Philip B. Crosby’s birthday. He lived through 2001 and is internationally recognized for his ideas on quality management practices. Crosby was an engineer at heart. As a quality engineer developing the Pershing Missile, he conceptualized the idea of Zero Defects. Quality is Free likely sits on the bookshelves of many across the world.  Although it was originally published in 1979, it remains relevant and inspiring in today’s global marketplace as well. Crosby’s response to the quality crisis was the principle of “doing it right the first time” (DIRFT). He also included four major principles:

Administrative Professionals & Quality – Thank You!

Since 1952, the International Association of Administrative Professionals has honored office workers by sponsoring Administrative Professionals Week. Today, it is one of the largest workplace observances outside of employee birthdays and major holidays. (iaap) As we recognize Administrative Professionals this week, it’s important to note the quality connection and overall significance of these positions and express gratitude to those fulfilling these responsibilities.  Administrative professionals represent our organizations and are often the front-line exposure to our clients, employees and partners.  Their attention to quality is particularly relevant to an organization’s corporate culture and overall success. Did you know? There are more than 4.1 …