Quality Blog

Find articles, case studies, videos and other insightful resources related to quality assurance, quality control, supply chain, and manufacturing.

Using a Grid Analysis for Supplier Selection

Using a Grid Analysis for Supplier Selection

Supply chain
An article was published in MasterControl’s November newsletter that simplifies the process of supplier selection.  A grid analysis is great for almost any decision-making situation where you want to objectively compare multiple options.  It also complements many other decision-making tools as well. Per the article, factors that should be considered in the grid analysis for […]
An introduction to ISO 9001:2008

An introduction to ISO 9001:2008

Quality Control
This video series is an excellent introduction to ISO 9001:2008 produced by QualityGurus.  The two-part series answers many of the questions we receive from clients. ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). […]
Recognizing the benefits of standardization

Recognizing the benefits of standardization

News
World Standardization Day has been recognized throughout the month in countries around the world, although the official day is October 14th. ISO generally sets a theme, which this year includes “international standards ensure positive change.” Why does standardization even matter? Ensures positive change. This year’s theme. Harmonizes global best practices. Companies have increased confidence in the […]
Global State of Quality 2013

Global State of Quality 2013

Quality Control
ASQ issued the 2013 Global State of Quality report not long ago, in addition to the summary below that was posted to their blog earlier this week. We have reviewed the report and do feel it is representative of our experience as an industry provider.  While there are certainly issues of concern, such as the […]
A guiding mission

A guiding mission

Pro QC
A consistent trend emerges as successful organizations demonstrate sustainable mission statements and visions.  In the quality industry, many certifications even require in-depth knowledge of mission statement development and keys for successful implementation.  In Fayol’s Four Functions of Management, the development of a mission statement and strategy are included within the Planning phase. Mission statements are […]
Supplier partnerships are key

Supplier partnerships are key

Supply chain
Many organizations approach us and are currently in volatile partnerships with suppliers over missed deadlines or unacceptable quality.  Communication has broken down, and both parties are unclear of how to proceed and ensure customer value. The key to accomplishing objectives and mutually realizing benefits from continuous improvement initiatives is through cooperation and understanding from all […]
Quality 101 – Four gurus you want to know

Quality 101 – Four gurus you want to know

News
We’ve recently completed a series of workshop outlines that can be used to introduce anyone interested in quality to the industry basics and know where to find the resources they need to take additional action when required. The workshops are designed as eight hour hands-on discussions of various topics covering statistics for quality, quality tools […]
Connecting teams abroad

Connecting teams abroad

Pro QC
Pro QC offers services in over 30 countries.  Individuals within virtual teams like this are often disconnected and face cultural or other challenges unique to this situation. Ways we stay connected include: Newsletter / Announcements – We have a quarterly newsletter that goes out to everyone on the team, in addition to clients.  Regional newsletters […]
Preparing for an audit

Preparing for an audit

Factory Audits
A previous Quality Q & A newsletter article featured tips for audit preparation.   In the reprinted content below, Pro QC’s Supplier Development Manager discusses how each party can expedite the process.   Preparation for a factory audit can be broken down by responsibilities of the client, supplier (factory) and third party (Pro QC). Communication and […]
Selecting suppliers using a grid analysis

Selecting suppliers using a grid analysis

Supplier Management
Let’s say you need to find a manufacturer for a new product.  It’s easy to look at the cost and weigh heavily in that direction.  However, this often results in regrets later when shipment delays and other quality issues occur. A useful quality tool for making such decisions is the Grid Analysis.  It allows you […]