Pro QC offers services in over 30 countries. Individuals within virtual teams like this are often disconnected and face cultural or other challenges unique to this situation.
Ways we stay connected include:
Newsletter / Announcements – We have a quarterly newsletter that goes out to everyone on the team, in addition to clients. Regional newsletters connect internal teams.
Video Chat – An important note here is to accommodate the time in different regions. A weekly or monthly Skype call pulls everyone together to evaluate progress and more effectively address questions or issues.
Meeting Events – It is helpful to gather teams together for personal introductions. This time can be combined with brainstorming sessions or other productive activities.
Social Media – We use Facebook primarily as a way of connecting teams on a personal level and providing updates.