What are our quality engineers doing on-site during inspections?

We receive questions relating to quality inspections and the inspection process quite often. One of the most common questions we receive concerns the benefits of inspecting product for quality prior to shipment.  The short answer is that inspections reduce overall quality risks and cost! Another question we receive often relates to what happens during a product inspection? What do our quality engineers do on-site? For us, each product is treated differently depending on specifications and/or other client requirements.  We work closely with our clients to develop the specifications that help guide our inspectors on-site.  However, there are a few consistent components that …

Facebook goes dark… When good quality goes bad

It happened without warning.  I went to check the Pro QC Facebook page for comments about our August holiday schedule and recent 30th anniversary photo from our team in Vietnam, but I was denied. Sorry, something went wrong. We’re working on getting this fixed as soon as we can. Jump over to Twitter and #facebookdown is already among the top trends. Around the world, work has stopped for those few minutes that it took for Facebook to come back up. Good job Facebook!  When users are so surprised and shocked at a service outage such as this, it means you’ve been meeting …

The Crow & the Pitcher… Quality Lessons from Aesop

We came across an article from Lifehacker the other day discussing childhood fables and other moral stories that are applicable to adults as well. One of the stories shared resonated with us.  It’s Aesop’s The Crow & the Pitcher: The Story: A crow is flying around on an abnormally hot summer day looking for water. He comes across a pitcher of water, but when he tries to stick his beak in he can’t reach the water. He tries and tries, slowly getting more dehydrated. He’s about to give up and accept his fate when he has an idea: he drops small …

To 30 years of reducing quality risks & cost…

In 1984, Mr. Ed Sanchez started an organization that set out to reduce quality risks and cost.  His vision was to “not be the biggest, but the best,” and we have certainly lived up to those expectations over the last 30 years! Pro QC was started and is still headquartered in Taipei, Taiwan.  In recognition of 30 years of success and the importance of our team and partners in that regard, we are distributing a special anniversary plaque to each of our offices.  We will be sharing some of the photos of our team as we make our way around the …

What the “Blog Boom” means to us… Because quality always matters

ASQ’s Quality Progress July issue discusses the “Blog Bloom” and incorporates feedback from a few of the Influential Voices in the industry. I’m delighted to say that I’ve been an Influential Voice from the start.  It’s been a truly rewarding experience, and I’m excited to be included in this issue. In the QP article, I discuss my role as an ASQ Influential Voice blogger and incorporate the PDCA cycle where managing your online presence is concerned.  I’ll actually be discussing this topic in more detail through upcoming webinars and workshops scheduled through HCC’s Institute for Corporate & Continuing Education. One …