Quality Blog

Find articles, case studies, videos and other insightful resources related to quality assurance, quality control, supply chain, and manufacturing.

3 Ways to Use Defect Data to Drive Improvement

3 Ways to Use Defect Data to Drive Improvement

Quality Control
Our quality engineers collect data from supplier locations all over the world, and we encourage our clients to get as much value as possible from our reporting to drive overall improvements and support successful supplier partnerships. Consider the simplified example of conducting weekly pre-shipment inspections of one product at a single supplier site.  The information […]
Quality Tools for Quality of Life

Quality Tools for Quality of Life

Quality Control
Celebrating Chinese New Year (Gong Xi Fa Cai!) has us thinking about resolutions again.  Pro QC’s Communications Director met with local quality professionals recently through the American Society of Quality’s network in the Tampa Bay area and discussed the application of quality tools to quality of life. Highlights from this discussion reveal a compelling case for […]
3 Ways to Improve Communications with Suppliers

3 Ways to Improve Communications with Suppliers

Supplier Management
Developing and maintaining strong supplier partnerships depends on a solid foundation of successful communication. In our thirty years of experience at the table with clients and suppliers around the world, we’ve seen a range of outcomes where communications are concerned.  The impact is quite often more substantial than you may think, with some arguing that […]
Fishbone Example: Rejected Pre-Shipment Inspections

Fishbone Example: Rejected Pre-Shipment Inspections

Product Inspection
We like Ishikawa’s fishbone diagrams also referred to as cause and effect diagrams for good reason.  They’re great for figuring out why something isn’t working. For our clients, it is not uncommon for pre-shipment inspections to uncover trends in failures.  When this happens, we want to know why the problem is occurring so appropriate corrective […]
5 Reasons Packaging Integrity Matters

5 Reasons Packaging Integrity Matters

News/Pro QC
Packaging is considered to be both the presentation of products to consumers, as well as the configuration in which products will be expedited through various channels. The master carton or “pack” design includes the configuration in which product will be shipped through channels for end-user consumption, making it especially important where packaging integrity is concerned. Here’s […]
Successful New Year’s Resolutions – Using Quality Tools

Successful New Year’s Resolutions – Using Quality Tools

Quality Control
Throughout the world, personal resolutions (commitments) are made as the year comes to an end. From ancient Babylonians returning borrowed objects and paying debts to medieval knights taking the “peacock vow” and re-affirming their commitment to chivalry, starting fresh with each New Year is a timeless practice. Surprisingly, it is estimated that as many as […]
Lucky Draw Winners!

Lucky Draw Winners!

Pro QC
We are happy to announce the iPad winners from our recent client feedback survey Lucky Draw. We appreciate everyone that provided us with the critical feedback we need to continuously improve. Congratulations to the following three clients: – Affinia Products LLC – Mr. Anthony Ryan – Contour Products INC. – Mr. H. Bruce Edmondson – […]
Quality testing adventure… Evaluating strollers

Quality testing adventure… Evaluating strollers

News
They say you should walk 10,000 steps per day, and our engineers in China are hitting the mark as they road test these strollers through various road conditions. Sebastian Oracea, Pro QC’s Chief Engineer, explains the evaluation in more detail below. Purpose To determine the functionality and performance of the strollers in a real-life operating […]
What is an American National Standard anyway?

What is an American National Standard anyway?

News
We recently tuned into a webinar offered by the American National Standard Institute (ANSI) and thought they did a great job discussing standards and the relationship of ANSI to ANS and the international marketplace. The follow-up resources they sent out should be shared: A summary of the value of the ANS process is available at www.ansi.org/ansvalue. […]
The Value of Quality – It Makes a Difference

The Value of Quality – It Makes a Difference

Quality Control
Thank you to Quality Magazine for providing additional data to suggest investing in quality makes a difference. According to the information posted from the 14th Annual Spending Survey: 57% of those surveyed say the importance of quality is somewhat or much more important than the year before. Another 40% put it at about the same. […]