Your shipment is rejected, what now?

Receiving a failing inspection report is never a happy occasion   Shipment delays, rework costs, etc. all create tension among all parties involved.  But, put into perspective, the end result can be positive.   When you see the “reject” status on the report, stay calm.  Attack the problem with three questions: Why did …

Intern insight

Before our intern, Melanie Rinehart, left for China, I had the pleasure of meeting with her.  Our Managing Director has a keen eye when it comes to recruiting passionate individuals.  Melanie is no exception. For the past several weeks, Melanie has been training in our Shenzhen office.  I wanted to reach …

Top 5: What we know to be true about success in quality

We’ve been following a recent discussion in ASQ’s LinkedIn Group talking about words of wisdom for those entering the quality field.  The majority of these posts have been quite positive and have us thinking about our own lessons learned over the years. With almost three decades of experience, here’s what …

Inspecting textiles & garments

In our latest newsletter, we’re talking about inspecting textiles and garments and the specialized expertise required for this industry. Unlike wood, metal and other materials, textiles and garments have unique variables that may result in unexpected issues throughout the manufacturing and during the final inspection. As one of Pro QC’s …

Which AQL do you choose?

One of the most frequent questions we receive regarding on-site quality inspections relates to selecting AQLs, or Acceptable Quality Levels.  AQLs represent the maximum percent defective that you consider acceptable. Pro QC’s Assistant Operations Manager in China, Cesar Marsical, address the question below: The selection of AQLs and sampling plan …

Why inspect? What are the benefits?

This is one of the most frequent questions we receive, and it’s often a hot debate at quality industry events as well. At the end of the day, inspecting product for quality prior to shipment does the following things: Verifies that product specifications are being met and avoids unnecessary reengineering …