Some of our favorites: “Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” ~Peter Drucker “It is not necessary to change. Survival is not mandatory.” ~W. Edwards Deming “The best way to predict the future is to create it.” ~Peter Drucker “If you don’t have time to do it right you must have time to do it over.” ~Unknown “Give them quality. That’s the best kind of advertising.” ~Milton Hersey “Productivity and efficiency can be achieved only step by step with sustained hard work, relentless attention to details and insistence on the highest standards of quality and performance.” ~J. R. D. Tata “Quality is not act. It is a habit.” ~Aristotle “Do or do not there is no try.” ~Yoda “Quality is simple. People are complicated.” ~Harry Forsha “Quality is the best business plan.” ~John Lasseter “Always do things right. This will gratify some people and astonish the rest.” u2013 Mark Twain “If you only have a hammer, you tend to see every problem as a nail.” ~Maslow “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” ~William A. Foster “The definition of insanity is doing the same thing over and over again and expecting different outcomes.” u2013 Einstein “Quality is more important than quantity. One home run is much better than two doubles.” u2013 Steve Jobs “Quality means doing it right when no one is looking.” ~Henry Ford “Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.” ~Steve Jobs “Knowledge comes by taking things apart: analysis. But wisdom comes by putting things together. ” ~John A. Morrison “Anything worth doing is worth doing right the first time.” ~Unknown “Quality begins on the insideu2026 then works its way out.” ~Bob Moawad “People forget how fast you did a job u2013 but they remember how well you did it” ~Howard Newton “Customers are the most important assets any company has, even though they don’t show up on the balance sheet.” ~Berry “The ideas of control and improvement are often confused with one another. That is because quality control and quality improvement are inseparable.” ~Ishihara “Quality is not what happens when what you do matches your intentions. It is what happens when what you do matches your customers’ expectations.” ~Guaspari “Total quality management is a journey, not a destination.” ~Berry “Nothing great was ever achieved without enthusiasm.” ~Ralph Waldo Emerson “It is our choices that show who we really are, far more than our abilities.” ~JK Rawling “You must persevere to accomplish seemingly impossible tasks.” ~Chinese Proverb “Be passionate about solving the problem, not proving your solution.” ~Nathan Furr “The starting point of all achievement is desire.” ~Napoleon Hill “A bad workman blames his tools.” ~Chinese Proverb “Without changing our patterns of thought, we will not be able to solve the problems that we created with our current patterns of thought.” ~Albert Einstein “The most dangerous kind of waste is the waste we do not recognize.” ~Shigeo Shingo “Every action is an opportunity to improve.” ~Mark Graban “If a thing’s worth doing, it’s worth doing well.” ~Chinese Proverb “More business is lost every year through neglect than through any other cause.” ~Rose Fitzgerald Kennedy “Almost all quality improvement comes via simplification of design, manufacturingu2026 layout, processes, and procedures.” ~Tom Peters “If you can’t explain it simply, you don’t understand it well enough.” ~Albert Einstein “A real decision is measured by the fact that you’ve taken a new action. If there’s no action, you haven’t truly decided.” ~Tony Robbins “Success is the sum of small efforts, repeated day-in and day-out.” ~Robert Collier “In every crisis, there is opportunity.” ~Chinese Proverb “A foolish consistency is the hobgoblin of little minds.” ~Ralph Waldo Emerson “Sometimes when you innovate, you make mistakes. It is best to admit them quickly and get on with improving your other innovations.” ~Steve Jobs “Many of life’s failures are people who did not realize how close they were to success when they gave up.” ~Thomas A. Edison
