Our ISO 9001 Audit Services
Achieving ISO 9001 Certification with Pro QC:
The first step in achieving ISO 9001 certification is to establish an organization’s place along the journey. From our years of experience working with all types of organizations, there are six key milestones to be passed. Pro QC’s team of lead auditors and factory consultants facilitate clients through any or all these steps to ensure ISO 9001 implementation or certification is achieved:
1. Understanding ISO 9001
- Orientation training on the principles of ISO 9001
- Initial desk audit and documentation review
There are many organizations providing classroom training on the standard and ISO 9001 implementation. In Pro QC we advocate learning by doing. We arrange an on-site visit to provide more effective training tailored to your organization and using your processes.
2. Internal Audit & Gap Analysis
- Pro QC internal audit and completion of on-site gap analysis
- Findings analysis and suggested action plan
Based on the ISO 9001 audit requirements, Pro QC performs a detailed and objective gap analysis which will identify the maturity of your Quality Management System and provide the necessary details and corrective actions to begin filling those gaps.
3. Preparing Documentation
- Desk audit and documentation review
- Pro QC establishes ISO 9001 documentation package
Based on the findings from the internal audit and gap analysis, Pro QC establishes the necessary ISO 9001 documentation by working closely with the broader organization. We can work together with the team step by step or remain on the side-line in a review and advise capacity.
4. ISO 9001 Implementation
- On-Site facilitation of QMS implementation
- Corrective action follow up visit
- Corrective action validation
Documents form the basis of a quality management system, but the quality management system only becomes truly effective when the whole organization commits to the implementation, i.e. from top management & middle managers, down to the production floor staff and field service operators. Pro QC consultants ensure effective ISO 9001 implementation through regular follow ups with the management team as well as operators.
5. ISO 9001 Internal Audit
- ISO 9001 audit or internal audit
- Corrective action validation
As part of the ISO 9001 audit requirements, it is necessary for organizations to perform an internal audit at least once a year in order to achieve/maintain certification. This ensures organizations demonstrate the effectiveness and continuity of their quality management system. Pro QC will act as a third-party auditing company to provide internal audit reports and any subsequent corrective action plan required to maintain the required standard.
6. ISO Registration & Formal Audit
- Assist with closure of any non-conformity from the formal audit
- Corrective action validation
An organization can only apply for formal ISO certification and the corresponding audit by a certification body if the QMS standard has been consistent for six months and the necessary records and evidence have been maintained. In case the certification body finds any non- conformities (NC) or Opportunities For Improvement (OFI), Pro QC provides the required support to improve the QMS and close those items.
If suppliers or sub-suppliers require certification or simply an objective verification of the ISO 9001 audit- or any other global standard, Pro QC can support with a tailored supplier program to meet those needs.
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