Pro QC has over 40 years experience in quality control and quality assurance across virtually every industry.
AUTOMOTIVE / VDA 6.3 & IATF 16949 AUDITS – Pro QC International’s expertise enhanced an automotive supplier’s quality management system, improved processes, reduced defect rates, and increased compliance with client requirements.
A leading electrical equipment manufacturer with factories in the USA, Europe, and Asia faced a problem: a customer deemed their production quality unacceptable.
Their customer, a German OEM, regularly audited the plant. The supplier had gone so far as to implement a 100% inspection regime, but it was not fixing the problem. The German OEM gave the supplier a deadline to rectify the issues, improve quality and provide evidence of compliance according to the German automotive standard VDA 6.3.
Facing this challenge, the supplier approached Pro QC for an objective assessment of their challenges. They needed to achieve breakthrough improvement in quality performance at their Italian plant. Read on for the full story.
A – PRO QC’s APPROACH
Pro QC created a plan to objectively assess and measure the factory’s challenges on a system as well as a process level. These problems were then analyzed and prioritized, and an improvement plan was established with the factory team. The key steps and milestones of the plan are detailed below.
STEP 1: Factory Assessment
STEP 2: Manufacturing Process Audit
STEP 3: Corrective Action Plan
The assessment for STEPS 1 & 2 lasted 13 days and Pro QC deployed two consultants on-site with IATF 16949, VDA 6.3, AS9100, and Six Sigma Black belt skills.
B – THE CHALLENGES
Below is a sample of the challenges found during the assessment phase:
Quality Challenges:
Management Challenges:
C – THE OUTCOME
The outcome of the assessment and resulting actions are detailed below.
The IATF 16949 Quality Management Audit produced 64 findings:
The VDA 6.3 Process Audit produced 51 findings:
Upon review with both the German OEM and the factory team, Pro QC’s project team prioritized the findings together with the factory team and then jointly established an implementation plan. A project champion team was formed at the factory with an accountable person for each action item.
The outcome of the project was:
With a holistic improvement project, implementation plan, and the accountable team in place, the factory team was able to convince the German OEM to continue the partnership.
About Pro QC
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In which country are you based?AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCôte d'IvoireCabo VerdeCambodiaCameroonCanadaCentral African RepublicChadChileChinaColombiaComorosCongo (Congo-Brazzaville)Costa RicaCroatiaCubaCyprusCzechia (Czech Republic)Democratic Republic of the CongoDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorth KoreaNorth MacedoniaNorwayOmanPakistanPalauPalestine StatePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUzbekistanVanuatuVenezuelaVietnamYemenZambiaZimbabwe
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Pro QC has been providing quality assurance, engineering and consulting services since 1984.
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