quality

All articles tagged “quality”.

Language translation challenges for businesses

Language translation challenges for businesses

News
Business News Daily captured our attention this morning with a post discussing things you should know about language translation. As an organization that does offer translation services for documents such as product specifications, instruction manuals or CAD drawings, we also recognize the challenges from an internal perspective as well.  From internal documentation of processes and […]
Best Practices For Minimizing Global Supplier Risk

Best Practices For Minimizing Global Supplier Risk

Supplier Management
We were just reading through an article posted by Supply Chain Management Review that discusses Four Best Practices for Minimizing Global Supplier Risk.  As a third-party quality engineering and consulting firm, we get questions about this often and have written a handful of articles related to the topic. We like the SCMR’s four best practices, […]
3 Ways to Use Defect Data to Drive Improvement

3 Ways to Use Defect Data to Drive Improvement

Quality Control
Our quality engineers collect data from supplier locations all over the world, and we encourage our clients to get as much value as possible from our reporting to drive overall improvements and support successful supplier partnerships. Consider the simplified example of conducting weekly pre-shipment inspections of one product at a single supplier site.  The information […]
3 Ways to Improve Communications with Suppliers

3 Ways to Improve Communications with Suppliers

Supplier Management
Developing and maintaining strong supplier partnerships depends on a solid foundation of successful communication. In our thirty years of experience at the table with clients and suppliers around the world, we’ve seen a range of outcomes where communications are concerned.  The impact is quite often more substantial than you may think, with some arguing that […]
Fishbone Example: Rejected Pre-Shipment Inspections

Fishbone Example: Rejected Pre-Shipment Inspections

Product Inspection
We like Ishikawa’s fishbone diagrams also referred to as cause and effect diagrams for good reason.  They’re great for figuring out why something isn’t working. For our clients, it is not uncommon for pre-shipment inspections to uncover trends in failures.  When this happens, we want to know why the problem is occurring so appropriate corrective […]
5 Reasons Packaging Integrity Matters

5 Reasons Packaging Integrity Matters

News/Pro QC
Packaging is considered to be both the presentation of products to consumers, as well as the configuration in which products will be expedited through various channels. The master carton or “pack” design includes the configuration in which product will be shipped through channels for end-user consumption, making it especially important where packaging integrity is concerned. Here’s […]
Successful New Year’s Resolutions – Using Quality Tools

Successful New Year’s Resolutions – Using Quality Tools

Quality Control
Throughout the world, personal resolutions (commitments) are made as the year comes to an end. From ancient Babylonians returning borrowed objects and paying debts to medieval knights taking the “peacock vow” and re-affirming their commitment to chivalry, starting fresh with each New Year is a timeless practice. Surprisingly, it is estimated that as many as […]
Lucky Draw Winners!

Lucky Draw Winners!

Pro QC
We are happy to announce the iPad winners from our recent client feedback survey Lucky Draw. We appreciate everyone that provided us with the critical feedback we need to continuously improve. Congratulations to the following three clients: – Affinia Products LLC – Mr. Anthony Ryan – Contour Products INC. – Mr. H. Bruce Edmondson – […]