Tag: quality

Checklists!

ASQ’s recent video featuring the use of checklists for organizing grocery lists and improving shopping productivity has us thinking about how useful this quality tool really is. “A checklist is a list of items required, things to be done, or points to be considered, used as a reminder. It is …

Using a Grid Analysis for Supplier Selection

An article was published in MasterControl’s November newsletter that simplifies the process of supplier selection.  A grid analysis is great for almost any decision-making situation where you want to objectively compare multiple options.  It also complements many other decision-making tools as well. Per the article, factors that should be considered …

An introduction to ISO 9001:2008

This video series is an excellent introduction to ISO 9001:2008 produced by QualityGurus.  The two-part series answers many of the questions we receive from clients. ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although …

Recognizing the benefits of standardization

World Standardization Day has been recognized throughout the month in countries around the world, although the official day is October 14th. ISO generally sets a theme, which this year includes “international standards ensure positive change.” Why does standardization even matter? Ensures positive change. This year’s theme. Harmonizes global best practices. Companies …

Global State of Quality 2013

ASQ issued the 2013 Global State of Quality report not long ago, in addition to the summary below that was posted to their blog earlier this week. We have reviewed the report and do feel it is representative of our experience as an industry provider.  While there are certainly issues …

Supplier partnerships are key

Many organizations approach us and are currently in volatile partnerships with suppliers over missed deadlines or unacceptable quality.  Communication has broken down, and both parties are unclear of how to proceed and ensure customer value. The key to accomplishing objectives and mutually realizing benefits from continuous improvement initiatives is through …

Quality 101 – Four gurus you want to know

We’ve recently completed a series of workshop outlines that can be used to introduce anyone interested in quality to the industry basics and know where to find the resources they need to take additional action when required. The workshops are designed as eight hour hands-on discussions of various topics covering …