Raising the Voice of Quality: A 5W2H Approach

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Last night, I had the distinct pleasure of attending and presenting at the local ASQ Section 1508 meeting over in St. Petersburg, Florida.   I had originally planned to discuss a prior article relating to quality misconceptions but later shifted the topic over to “Raising the Voice of Quality.” After attending the World Quality Conference in May, I was excited and ready to spread the word. I took a 5W2H approach that was well received.  It really was wonderful to reconnect with people that I haven’t seen in years… And, it was also a great opportunity to meet several new passionate quality professionals that live in the area.  Good stuff!

The information I presented ties in with the latest Feature Article we issued through the quarterly newsletter earlier this month.  The full presentation from last night’s meeting can be downloaded here: VoiceOfQuality_5W2H

“If, as Dr. Juran foretold, the 21st Century is to be the century of quality, it’s high time the quality community raises its voice, to bring more attention to what it knows about the quality concepts, techniques, and tools to make the world a better place.”   ~Paul Borawski (www.asq.org/blog)



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