Quality Assurance & Quality Control for Furniture
Pro QC International is a trusted and long-standing global Quality Assurance provider. Pro QC has served the furniture industry with a wide range of quality assurance and quality control services such as factory audits and furniture inspections for over four decades.
Due to an increasing variety of materials used along with a push for faster production speeds, high-quality furniture manufacturing can only be achieved when effective processes and controls are implemented at every stage of the production. At Pro QC, our goal is to raise quality standards so that furniture companies secure their global supply chain and bring high-quality products to the market.
We place great importance on customer satisfaction. Our solutions aim to address the main industry challenges related to quality and give our clients confidence that their products are complying with their requirements and market regulations. Whether they want assurance that their furniture is free of defects, to verify supplier reliability, to improve factory performance, or to comply with international standards, Pro QC offers tailor-made solutions matching their needs and protecting their interests. Our range of comprehensive quality assurance and quality control services for furniture include factory, QMS, social compliance, environmental, and health and safety audits, supplier management, certification preparation (ISO 9001, ISO 14001, ISO 45001, and SA 8000), vendor compliance and furniture inspections.
Our quality experts are based in the major furniture manufacturing regions. We provide our quality control services for furniture in China, Germany, Italy, Vietnam, Poland, Canada, Denmark, Taiwan, Netherlands, Spain, France, Czech Republic, US, Mexico, United Kingdom, Sweden, Austria, Lithuania, Malaysia, Turkey, Indonesia, Thailand, India, Hungary, Belgium, UAE, Romania, Slovakia, Taiwan, Slovenia, Serbia, Egypt, Brazil, Saudi Arabia, Switzerland, Norway, Finland, Jordan, and many more.
Our Applications
With over three decades of experience, we offer expertise in a wide range of industrial sectors. Examples include:
- Solid Wood: walnut, oak, ash, pine
- Panel Furniture: particleboard, MDF, plywood, wood-on-wood, veneer, paper-backed veneer, melamine boards
- Metal: stainless steel, copper, brass, aluminum, wrought iron
- Metal Finishes: antiqued, brushed, hammered, polished, satin
- Upholstering: padding, foams, springs, webbing, fabric, leather
Our quality control services cover the following types of furniture:
- Beds
- Tables
- Desks
- Kitchen
- Office
- Outdoor
- Bookcases & Shelves
- Sofa
- TV Furniture
- Drawers
- Sideboards
- Buffets
- Console Tables
- Trolleys
- Chairs
- Wardrobes
- Children’s Furniture
- And many more
Pro QC supports customers to verify supplier quality before entering mass production with a manufacturing process audit. The audit will identify the potential risks and defects and if necessary, put a corrective action plan in place to ensure they reach compliance with Quality Management System standards. We then control product quality and ongoing quality improvement through our range of furniture inspections. From incoming materials to shipping, our team intervenes at all stages of the manufacturing process detailed in the diagram below.
The diagram above represents a simplified yet common example of the production process in the furniture industry. Pro QC offers a tailored approach according to each specific type of furniture.
Furniture Inspection Scope
During a typical furniture inspection, we cover the following checkpoints:
- Quantities
- Packaging Information
- Shipping Marks
- Packing Method
- Product Labeling
- Accessories
- Packing Visual Check
- Product Storage Check
- Mold Check
- Barcode Scan Test
- Product Visual Check
- Symmetry Check
- Product Assembly Check
- Product Functional Check
- Wheel Function Check
- Adhesive Test on Logo
- Rub Test on Fabric
- Wobbling / Stability Test
- Fatigue Test
- Edge Check
- Rigidity Check
- Static Loading Test
- Color Shading Check
- End Cap Test
- Moisture Content – Wood
- Plating / Coating
- (DFT) Thickness Test (Metal Parts & Components)
- Odor Check
- Dimensional Check
- Weight Check
- Shipping Carton Stacking Test
- Material Test Certificate/Report
- Shipping Carton Drop Test
- And many more
Common Quality Defects
From prototyping to production and packaging, our furniture inspections help identify and eliminate quality defects. We identify cracks, fissures, scratches, dimensions out of tolerance, and many more defects at an early stage of the production. Thus only allowing shipment of products that meet specifications. The most common defects that our engineers identify when inspecting furniture are:
- Material Deterioration
- Frame Distortion
- Bad Welding
- Burrs and Sharp Edges
- Peeling Paint
- Rough Sanding
- Missing Parts
- Assembly Issues
- Wrong Fixation
- Measurements
- Poor Finishing
- Marks
- Cracks
- Scratches
- Delamination
- Dirt
- Glue
- Poor Polishing
- Sharp Edges
- Poor Surface Treatment
- Inaccurate Color
- Shipping Mark / labeling issues
- No Barcode
- Missing / Incorrect User Manual
- Incorrect Quantities
- Moisture
- Rust
- Discoloration
- Dent
- Blisters
- Rough Surfaces
- Wood Knot
- Bump
- Wobbling
- Surface Scaling
- Holes
- Pitting
- Packaging Method Errors
- Missed Markings
- Damaged Carton
Contact Us
Quality Assurance and Quality Control for Furniture
Since 1984, Pro QC has collaborated with buyers and manufacturers of furniture from all over the world. From ensuring luxury to standard furniture, we aim to raise quality standards. Explore our range of independent audits and third-party inspections for furniture below:
Supplier & Factory Audits
Our range of quality audits for furniture include:
- Supplier Quality Audit
- ISO 9001 Quality System Audits
- ISO 14001 Environmental Management System Audits
- ISO 45001 Management Systems of Occupational- Health and Safety Audits
- Social Compliance audits SA8000
- Combined Audits
Manufacturing Audits and Advisory
Benefit from our comprehensive approach to improve supply chain performance.
- Manufacturing Process Audits
- Production Readiness Audits
- Process Improvement
- Production Capacity Analysis (Run & Rate)
- Quality Investigation (root cause investigation of defective product)
- Root Cause Analysis
- Corrective Action Follow-Up
- Process Failure Mode Effects Analysis (PFMEA)
- Continuous Improvement
Product Inspections for Furniture
Our quality inspections for furniture include:
- First-Article Inspections (at the beginning of the production) to verify that the quality matches requirements.
- In-Process Inspections to ensure that the processes and techniques used to manufacture furniture are followed.
- Pre-Shipment Inspections to control the quality and identify the defects before shipping.
- Container Loading Supervision ensures that proper methods are employed during product loading, and counts are verified on-site.
- Sorting rework we deploy inspectors at the factory or warehouse to inspect the production or perform rework operations.
Supplier Management Service
Pro QC help manage the compliance performance of the entire supplier portfolio by:
- Performing an on-site risk assessment
- Establishing a corrective action plan
- Verifying corrective action implementation through detailed follow-up activities
- Scheduling subsequent annual visits based on supplier risk level
- Providing a supplier portfolio dashboard and performance analysis
Our supplier management team will create a customized checklist that meets the most specific requirements. The supplier management service is particularly suitable for small QA teams with a large supplier base across the globe.
Why Pro QC International?
Partnership
Pro QC genuinely sees your company and your suppliers as partners looking for growth and improvement. We don’t just give pass/fail results. We provide professional recommendations, facilitation and performance management to achieve the desired results.
Quality Dashboard
Pro QC’s Quality Dashboard provides a holistic dashboard view of your supplier portfolio including data analytics to better understand and determine the next action required at your supplier.
Experience & Expertise
Pro QC has overseen successful supplier transformation projects which has helped companies from the furniture industry to achieve their quality goals.
Global Presence
Pro QC has agile teams of mechanical and electrical engineers in more than 88 countries ready to meet your quality assurance needs whether a furniture quality inspection or a comprehensive audit.
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