Tag: audits

5W2H of Process Audits: What You Should Know

We’ve used 5W2H to discuss Product Quality Control before, and now we’re using this popular tool to provide insight regarding process audits. Who? Quality auditors are often certified and/or have other applicable training specific to the types of audits they perform. Quality auditors must be professional, ethical and objective. They must be able to select appropriate quality and auditing tools and techniques and use them effectively in a variety of applications. In addition, they must verify, document and communicate results.

Investing in Sustainability & Social Responsibility

A recent TED Talk that caught our attention includes Chris McKnett making a solid case for investing in sustainability.  In fact, several TED related talks focus on this topic and do an exceptional job demonstrating the benefits of this long-term strategy. In McKnett’s talk, he highlights three additional components to sustainable investing that add to the commonly accepted and used financial indicators. He prefaces the discussion effectively disputing many of the common objections we hear.  He argues sustainability and sustainable investing is “less complicated than you think, has better performance than you can believe and is more important than we can …

Why social responsibility at factories matters

We continue to see an increase in requests for social responsibility audits and are pleased to see the growing commitment in this regard.  Aside from reducing quality risks and cost, ensuring social responsibility improves quality of life and ultimately affects the quality of products being produced as well. Principles of social responsibility per the ISO 26000 guideline include: • Accountability • Transparency • Ethical behaviour • Respect for stakeholder interests • Respect for the rule of law • Respect for international norms of behaviour • Respect for human rights “The SA 8000 standard is based on the UN Declaration of …

An Introduction to Auditing – The How & Why

We saw this video posted recently and thought it was such an excellent introduction to audits that we had to share. We’ve also written a few articles related to auditing: Preparing for an Audit Top 3 Factory Audit Components Social Accountability Audits  Sustainability Audits

Celebrating worker contributions & realizing the benefits of social audits

The first Monday in September is observed as Labor Day in the United States, which is a national holiday celebrating the contributions of workers.  Similar holidays are observed throughout the world. Today, Samsung announced issues at several factories in China, indicating age disparities and other health and safety concerns.  They are committing to an evaluation of 144 suppliers before the end of the year, using documentation as a way to verify conformance to local regulations.  Apple and many other multinationals are facing similar issues and are working with NGOs, industry organizations and other 3rd parties such as Pro QC to improve supplier conditions …