Supply Chain Management – Webinar Review

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Our Tampa office worked with the local ASQ section and Hillsborough Community College’s Institute for Corporate and Continuing Education and coordinated and instructed a series of webinars that will run through this month.  The webinar scheduled for today discusses Supply Chain Management, which many in our industry recognize is a broad topic. As a brief introduction, the following components are discussed:

Supplier Selection

  • Conduct a needs analysis (brainstorm and consider long-term growth expectations).
  • Conduct preliminary interviews and/or surveys.
  • Evaluate samples.
  • Perform on-site audits (general quality systems management, ISO based, social responsibility, security, etc.).
  • Use a grid analysis for objective decision making.

Supplier Evaluation (Performance)

  • Conduct pre-production, in-process and final pre-shipment inspections.
    • Trend the data and incentivize based on performance.
  • Perform regular audits.
  • Develop a rating system.
    • Examples include no rating, quality rating only, quality & delivery rating (graphic method), quality & delivery method (cost index method) and a comprehensive method .

Supplier Partnerships

  • Share information – Communication and transparency are key.
  • Know and understand goals, vision and capabilities.
  • Incorporate training.
  • Develop supplier rewards associated with specific criteria.

Supplier Improvement (Corrective Action

  • Define, evaluate, implement, document and review results.
    • Seeks to eliminate the causes of nonconformities in order to prevent recurrence – Resolves product manufacturing issues.
    • Incorporates corrective action investigation, corrective action planning and corrective action verification.


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