Quality Solutions in Mexico
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Quality Assurance and Quality Control in Mexico
Pro QC International provides quality solutions throughout Mexico.
With over four decades of experience, we develop and manage a comprehensive network of skilled and knowledgeable professionals throughout the region and globally who are flexible to assist with both short and long-term projects.
From our testing laboratory and offices in Monterrey, we represent clients located in the region that are sourcing abroad and benefit from our cost-effective expertise where suppliers are located. We also represent clients located outside of the region that want on-site, local expertise to test products or evaluate suppliers and/or shipments in Mexico.
Our quality engineers and auditors offer applicable industry experience related to medical devices, electronics, automotive, consumer retail, textiles/garments, and more. Available with little notice, our resources are deployed where you need them, when you need them.
Whether it’s assisting with identifying and developing suppliers, or evaluating product quality on-site or in our ISO 17025 certified testing lab in Monterrey, we offer a partnered approach to solutions.
Our Quality Assurance (QA) and Quality Control (QC) services in Mexico include:
- Product Inspections
- Pre-Shipment Inspections
- Supplier & Factory Audits
- Supplier Verifications
- VDA 6.3 Process Audits
- ISO 9001 Audits
- ISO 13485 Audits
- IATF 16949 Audits
- Security Audits (C-TPAT)
- Social Compliance Audits
- Supplier Management Services
- Welding, Piping, and Coating Inspections in Mexico
Our Services in Mexico
Contact Us
Our Local Office:
Jose Benitez 2211, interior 24 CP 64030, Colonia chepevera Monterrey, Nuevo Leon, Mexico
Our Coverage in Mexico
- Monterrey
- Mexico City
- Tijuana
- Juarez
- Durango
- Puebla
- Sonora
- Chihuahua
- San Luis Potosi
- Veracruz
- Guadalajara
- Coahuila
Our Quality Control Services in Mexico
Quality Resources
Quality Control (QC) Product Inspections
- First article
- In-process
- Pre-shipment
- Metrology
Pro QC’s quality engineers inspect products at different stages in the production process. ANSI Z1.4 sampling is generally employed to evaluate workmanship, functionality, packaging, labeling, etc. We review and check against existing client specifications and can assist in the development of criteria as necessary.
Quality inspectors use Pro QC’s standard report forms, or we can use those that are provided by the client. Detailed photos are provided, with all information available online within 24 hours of completion.
Pro QC’s local resources often reduce costly travel and/or eliminate the need to allocate internal resources. Our quality professionals are on-site representing client interests and evaluating product to further ensure it meets expectations.
Our inspectors have experience in the following industries:
- Automotive
- Hardware
- Housewares
- Furniture
- Energy / Solar
- Consumer Electronics
- Textiles & Garments
- NACE Coating Inspection Program (CIP) Certified Level I, II, and III
ISO/IEC 17025 Product Testing
Pro QC’s testing laboratory in Monterrey is accredited by ISO/IEC 17025 and EMA (Entidad Mexicana de Acreditación). The lab specializes in Norma Oficial Mexicana NOM-046-SCFI evaluations of measuring instruments (tape measures), but offers additional general capabilities for other products as well.
Samples can be collected on-site during inspections or as requested.
Our testing services include, but are not limited to, the following:
- Metrology (CMM, etc.)
- Lifecycle
- Performance
- Functionality
Where services are not provided, we work with trusted partners to extend competitive pricing and seamless management.
Supplier Qualification & Development
Supplier Qualification
When new suppliers are considered, we offer an Initial Supplier Evaluation that provides a one-day on-site assessment covering the primary QMS components and general capabilities.
- Management
- Engineering
- Quality Control / Quality Assurance
- Incoming Receiving Inspection
- Manufacturing
- Packaging
- Non-Conforming Materials
- Corrective Action
- Inspection & Test Equipment
More in-depth assessments related to the industry, such as IATF 16949 or ISO 13485 are also available. Social accountability (SA8000), security (C-TPAT), and other components can be incorporated as well.
Example reports are found here: https://proqc.com/services/sample-reports/.
Pro QC can also represent you on-site to evaluate a supplier using your organization’s existing qualification criteria and reporting requirements.
Supplier Development
At Pro QC, we work with clients and their suppliers to improve their system, processes and/or product manufacturing capabilities. Example projects include:
Vendor (Supply Chain) Compliance
We assist to ensure supplier compliance with final audits required by major retailers and/or associations. Example compliance requirements we work with include Walmart, BJ’s, Lowe’s, Home Depot, Dick’s Sporting Goods, etc.
Continuous Improvement
We conduct regular 80/20 evaluations of QC data with continuous improvement initiatives developed and executed.
Certification Preparation
We assist to ensure compliance prior to the final audit. Applicable industry standards include IATF 16949, ISO 13485, ISO 9001, etc.
Contact us for additional information regarding our customized approach to improving your supplier’s performance.
Quality Resources
Quality Control (QC) Product Inspections
- First article
- In-process
- Pre-shipment
- Metrology
Pro QC’s quality engineers inspect products at different stages in the production process. ANSI Z1.4 sampling is generally employed to evaluate workmanship, functionality, packaging, labeling, etc. We review and check against existing client specifications and can assist in the development of criteria as necessary.
Quality inspectors use Pro QC’s standard report forms, or we can use those that are provided by the client. Detailed photos are provided, with all information available online within 24 hours of completion.
Pro QC’s local resources often reduce costly travel and/or eliminate the need to allocate internal resources. Our quality professionals are on-site representing client interests and evaluating product to further ensure it meets expectations.
Our inspectors have experience in the following industries:
- Automotive
- Hardware
- Housewares
- Furniture
- Energy / Solar
- Consumer Electronics
- Textiles & Garments
- NACE Coating Inspection Program (CIP) Certified Level I, II, and III
ISO/IEC 17025 Product Testing
Pro QC’s testing laboratory in Monterrey is accredited by ISO/IEC 17025 and EMA (Entidad Mexicana de Acreditación). The lab specializes in Norma Oficial Mexicana NOM-046-SCFI evaluations of measuring instruments (tape measures), but offers additional general capabilities for other products as well.
Samples can be collected on-site during inspections or as requested.
Our testing services include, but are not limited to, the following:
- Metrology (CMM, etc.)
- Lifecycle
- Performance
- Functionality
Where services are not provided, we work with trusted partners to extend competitive pricing and seamless management.
Supplier Qualification & Development
Supplier Qualification
When new suppliers are considered, we offer an Initial Supplier Evaluation that provides a one-day on-site assessment covering the primary QMS components and general capabilities.
- Management
- Engineering
- Quality Control / Quality Assurance
- Incoming Receiving Inspection
- Manufacturing
- Packaging
- Non-Conforming Materials
- Corrective Action
- Inspection & Test Equipment
More in-depth assessments related to the industry, such as IATF 16949 or ISO 13485 are also available. Social accountability (SA8000), security (C-TPAT), and other components can be incorporated as well.
Example reports are found here: https://proqc.com/services/sample-reports/
Pro QC can also represent you on-site to evaluate a supplier using your organization’s existing qualification criteria and reporting requirements.
Supplier Development
At Pro QC, we work with clients and their suppliers to improve their system, processes and/or product manufacturing capabilities. Example projects include:
Vendor (Supply Chain) Compliance
We assist to ensure supplier compliance with final audits required by major retailers and/or associations. Example compliance requirements we work with include Walmart, BJ’s, Lowe’s, Home Depot, Dick’s Sporting Goods, etc.
Continuous Improvement
We conduct regular 80/20 evaluations of QC data with continuous improvement initiatives developed and executed.
Certification Preparation
We assist to ensure compliance prior to the final audit. Applicable industry standards include IATF 16949, ISO 13485, ISO 9001, etc.
Contact us for additional information regarding our customized approach to improving your supplier’s performance.
Product Quality Solutions
Quality Solutions Overview
Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.
1. New Product Development
New product development lays the foundation for strategic sourcing. Prototyping is crucial to validate that the supplier understands the client’s requirements.
Pro QC inspections validate the new parts while our supplier development services align quality expectations with suppliers and strengthen their ability to meet quality requirements and reduce time to market.
Pro QC’s Quality Solutions:
First Article Inspection (FAI)
Supplier Development Services
Resident Supplier Quality Resourcing
Supplier Risks & Challenges:
Poor communication of technical details between buyers and factories
Misalignment of product specifications and critical design requirements among buyers, suppliers, and factory production teams
Inadequate consideration of advanced product quality planning
Challenges when transitioning from prototype suppliers to mass-manufacturing suppliers
Misalignment on design and engineering revisions
2. Supplier Selection
Once the component specifications are defined, the procurement department identifies a list of suitable suppliers that can potentially meet their capability, cost, capacity, and quality requirements.
Pro QC offers a range of supplier due diligence and supplier evaluation support. Our experts visit suppliers to assess their capabilities, mitigate the risk of scams, overpromises, and miscommunication, and validate their credentials, trustworthiness, and financial stability.
Pro QC’s Quality Solutions:
Supplier Quality Audits
QHSE Audits
ESG Audits
Onsite Supplier Verification
Financial Credit Check
Supplier Risks & Challenges:
Lack of experience and due diligence in new supplier region
Communication challenges
Concern about supplier scams
Low confidence supplier’s trustworthiness
Concerns over supplier’s financial viability
3. Supplier Qualification
A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance.
Pro QC establishes a global audit program to systematically onboard new suppliers, categorize their risk levels, and establish a reaction plan based on the supplier’s performance on quality systems, environmental management, and social and ethical compliance.
Pro QC’s Quality Solutions:
Global Supplier Audit Programs
Supplier Quality Audit for Potential Suppliers
Quality Management System Audit
Social & Ethical Audits
Supply Chain Security Audit
Environmental Audit
Supplier Risks & Challenges:
Suppliers are not as capable as they initially claimed
Supplier lacks effective and systematic quality assurance practice
Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice
Mass production quality does not match prototype quality
Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct
Supplier violation on labor law, ethical and environmental compliances
Goods held in customs due to supply chain security malpractice
4. Pre-Production Validation
Before commencing volume production, it is crucial to validate that the equipment, staffing, production methods, capacity, and quality control plan are in place for each product line.
Pro QC offers on-site quality support to prevent and reduce the potential cost of poor quality (COPQ) and risk, ensuring a smooth transition from product development to mass production.
Pro QC’s Quality Solutions:
Engineering Build (EB) and Quality Build (QB) Audit
First Article Inspection (FAI)
APQP/PPAP Audit
Manufacturing Process Audit or VDA 6.3 Process Audit
Resident Supplier Quality Resourcing
Supplier Risks & Challenges:
Factory not ready for mass production
Shipment delays due to critical failure, poor quality, and resource constraints
An exponential increase in defective products
Product recall
High Cost of Poor Quality
An exponential increase in the cost of change after mass production commences
5. Production Planning
Production planning ensures that the supplier has sufficient raw materials, components, and staff and that other outsourced processes meet the specified schedule.
Pro QC offers assistance in timely supplier communication, onsite visits, and daily or weekly monitoring reports. This minimizes the risks of delays from ineffective procurement planning, staff shortages, or sub-supplier mismanagement.
Pro QC’s Quality Solutions:
Order Expediting
Resident Supplier Quality Resourcing
Supplier Risks & Challenges:
Production delay due to poor material procurement planning
Production delay due to inadequate production staffing
Poor sub-supplier management
6. Incoming Quality Control
Incoming inspection reflects a factory's commitment to quality control from the outset. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality.
Pro QC quality solutions address issues such as defect acceptance, material substitutions, and component decay due to poor practices or storage conditions.
Pro QC’s Quality Solutions:
Incoming Inspection
In-Process Inspection
Manufacturing Process Audit or VDA 6.3 Process Audit
Supplier Risks & Challenges:
The factory does not manage the quality of its supply chain or is poor at supplier management
Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly
Using sub-standard material or components (e.g., lower-quality fabric than required)
Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone)
“Quality fade” where suppliers make small, gradual substitutions in materials and components over time
Bulk material ordered by the supplier degrades over time due to poor storage conditions
7. Production & Assembly
Many things can go wrong during mass production due to machine failure, lack of process control, and operator mistakes. While it is normal for defects to occur, these defects must be detected and contained.
Pro QC offers a range of support to verify control plan adherence, early defect detection, quality improvement, and issue resolution through monitoring, investigations, and CAPA validation.
Pro QC’s Quality Solutions:
First Article Inspection (FAI)
In-Process Inspection
Manufacturing Process Improvement
Quality/Root Cause Investigation (8D)
CAPA Verification
Order Expediting
End-Of-Line Testing & inspection
Resident Supplier Quality Resourcing
Supplier Risks & Challenges:
Operators are not producing according to the production control plan
Supplier is under pressure to ship goods, turning a blind eye to defective components
Lack of quality staff to enforce quality control
Poor control of re-worked material/product
Mistakes made by temporary, untrained staff/operators
Communication breakdown when the supplier is under pressure
8. Outgoing QC & Shipping
The smallest aesthetic defect on the packaging or missing components can lead to customer returns, while a misplaced label may result in compliance issues. Outgoing Quality Control is the last line of defense before products are properly loaded into containers for shipment.
Pro QC offers pre-shipment inspections and end-of-line testing to ensure your products meet your quality requirements and reduce the chance of returns or re-work.
Pro QC’s Quality Solutions:
Manufacturing Process Audit
Poka-Yoke Implementation
Pre-Shipment Inspection
End-Of-Line Testing & inspection
Container Loading Supervision
C-TPAT Audit
Supplier Risks & Challenges:
Products are poorly packaged
Human mistakes and missing components lead to customer returns
Wrong labeling leads to compliance issues and significant re-work
Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product
Poor container loading leads to product damage during transit
Click Below to Improve Product Quality with Pro QC
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Stability
Pro QC has been providing quality assurance, engineering and consulting services since 1984.
Global Presence
We offer quality solutions in over 88 countries and we are continuously expanding our network.
Timely Feedback
We offer online reporting and detailed reports within 24 hours of job completion.
Quality Experts
Our global engineering team has the requisite industry expertise to verify quality and conformance.
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