Quality Control and Assurance Services in Sri Lanka

Located amid Indian Ocean shipping lanes, the island of Sri Lanka offers international buyers interesting opportunities, specifically in the areas of garments, fashion accessories, handicrafts, leather, jewelry/gems, tea, and spices.

The country boasts a capable labor force, while social indicators are amongst the highest in the South Asia region.

Pro QC has been present in Sri Lanka for over 15 years. As a third-party inspection and quality consulting company, we are committed to protecting our clients’ interests at all times. Our local team, based out of Colombo, consists of professional quality engineers, advisors, and consultants that deeply understand the potential liabilities and risks for new international manufacturers and buyers in this region of the world.

Whether our clients are experiencing late shipments, product quality defects, manufacturing issues that require corrective action planning, or wish to audit factories against international standards, our team of experts can assist in solving these problems, often on short notice, where and when needed.

Pro QC’s range of quality services in Sri Lanka goes beyond traditional quality control and quality assurance solutions. Pro QC works closely with clients to support their businesses in identifying and assessing suppliers, reducing quality risks, solving quality issues throughout the supply chain, and monitoring quality improvement.

Our Services in Sri Lanka

 

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Our Coverage in Sri Lanka

  • Colombo
  • Kandy
  • Batticaloa
  • Trincomalee
  • Jaffna
  • Dehiwala-Mount Lavinia

Our Quality Control Services in Sri Lanka

 
 
Product Inspection
Product Inspection

By performing product inspections, we can identify problems early with the goal of eliminating the underlying causes.

Factory Audits
Supplier Selection & Factory Audits

Pro QC International performs various types of factory audits.

 

Product Inspection in Sri Lanka

 

Product inspections are a good quality control tool to ensure that the product appearance, functionality, and other criteria follow the specified requirements. Pro QC International offers product inspections at various stages of the production process to assess the quality of the goods. Our quality control experts in Sri Lanka are highly trained and experienced with a variety of categories such as garments, fashion accessories, handicrafts, leather, jewelry/gems, tea, spices, and more.

Our product inspection services in Sri Lanka include:

First Article Inspection

Prior to the start of mass production, our local quality engineers verify that the engineering of the product-drawings, parts, functions, and other specific requirements- conform to the specifications. This process ensures that specifications are well understood, verified, and documented.

In-Process or In-line Inspection

An in-process inspection allows us to detect errors that might lead to a non-conforming product before production is completed. Quality engineers verify that the manufacturing processes are reliable and consistent and that the products coming off the production line conform to the requirements.

Pre-Shipment Inspection

Performing pre-shipment inspections helps reduce the risk associated with receiving defective products before shipping the goods. Our quality inspectors provide detailed feedback and images to document any non-conformity as part of our comprehensive inspection reports.

During the inspections, our quality engineer generally employs metrics such as ANSI Z1.4 sampling plans to evaluate workmanship, functionality, packaging, labeling, and other criteria as required.

Pro QC reviews and checks against existing client specifications but we can also assist in the development of criteria if desired. Our engineers generally use Pro QC’s standard report forms and a sample can be provided upon request. We can also use checklists or report formats provided by clients. Reports including images will always be available online within 24 hours of completion of the service.

Container Loading Supervision

At the end of the supply chain, we offer container loading supervision at the factory or majors ports to ensure safe transportation and delivery of the goods to their final destination. This inspection service supervises the loading process and involves monitoring the quantity of the packed goods, checking the storage and condition of the container before and after closing it, and whether the goods are correctly handled/placed into the shipping containers.

Get a quote

Factory Audits in Sri Lanka

 

International buying and sourcing come with a certain level of risk for supply chains. Our quality control and quality assurance solutions can help reduce or even eliminate disruptions occurring throughout the supply chain. Aside from quality inspections services, Pro QC offers a wide range of factory audits in Sri Lanka to assist clients in managing supply chain risks.

Initial Supplier Evaluation

Pro QC can assist to identify and verify new suppliers through assessments, site visits, credit checks, and various related services. The Pro QC auditor audits the supplier’s manufacturing capabilities, qualifications, quality management systems, and operational processes. The final report provides an assessment of the supplier’s reliability and determines whether they meet production and quality needs.

Supplier Audits

Quality risks can be reduced through factory audits by identifying, eliminating, and preventing quality problems in the supply chain before they occur. Overall, these activities help assess the supplier’s qualifications and capabilities to produce goods through repeatable and consistent manufacturing processes. Conducting supplier audits is essential to ensure that supplier facilities can deliver high-quality products, operate efficiently, and support continuous improvement.

Pro QC has a team of experts that can assist in auditing suppliers against international or client-specified standards, including combination or custom audits. We can further aid suppliers to resolve quality issues through corrective action.

Our range of quality audits includes:

  • QMS (ISO 9001, IATF 16949, ISO 13485, VDA 6.3, etc.)
  • GMP Audit
  • Social/Ethical Compliance
  • Supply Chain Security / C-TPAT
  • Retail Store Compliance
  • ISO 14001 Environmental Management System
  • Corporate Social Responsibility SA8000, ISO 26000
  • Social Compliance Audits

Get a quote

Product Inspection in Sri Lanka

Product inspections are a good quality control tool to ensure that the product appearance, functionality, and other criteria follow the specified requirements. Pro QC International offers product inspections at various stages of the production process to assess the quality of the goods. Our quality control experts in Sri Lanka are highly trained and experienced with a variety of categories such as garments, fashion accessories, handicrafts, leather, jewelry/gems, tea, spices, and more.

Our product inspection services in Sri Lanka include:

First Article Inspection

Prior to the start of mass production, our local quality engineers verify that the engineering of the product-drawings, parts, functions, and other specific requirements- conform to the specifications. This process ensures that specifications are well understood, verified, and documented.

In-Process or In-line Inspection

An in-process inspection allows us to detect errors that might lead to a non-conforming product before production is completed. Quality engineers verify that the manufacturing processes are reliable and consistent and that the products coming off the production line conform to the requirements.

Pre-Shipment Inspection

Performing pre-shipment inspections helps reduce the risk associated with receiving defective products before shipping the goods. Our quality inspectors provide detailed feedback and images to document any non-conformity as part of our comprehensive inspection reports.

During the inspections, our quality engineer generally employs metrics such as ANSI Z1.4 sampling plans to evaluate workmanship, functionality, packaging, labeling, and other criteria as required.

Pro QC reviews and checks against existing client specifications but we can also assist in the development of criteria if desired. Our engineers generally use Pro QC’s standard report forms and a sample can be provided upon request. We can also use checklists or report formats provided by clients. Reports including images will always be available online within 24 hours of completion of the service.

Container Loading Supervision

At the end of the supply chain, we offer container loading supervision at the factory or majors ports to ensure safe transportation and delivery of the goods to their final destination. This inspection service supervises the loading process and involves monitoring the quantity of the packed goods, checking the storage and condition of the container before and after closing it, and whether the goods are correctly handled/placed into the shipping containers.

Get a quote

 

Factory Audits in Sri Lanka

International buying and sourcing come with a certain level of risk for supply chains. Our quality control and quality assurance solutions can help reduce or even eliminate disruptions occurring throughout the supply chain. Aside from quality inspections services, Pro QC offers a wide range of factory audits in Sri Lanka to assist clients in managing supply chain risks.

Initial Supplier Evaluation

Pro QC can assist to identify and verify new suppliers through assessments, site visits, credit checks, and various related services. The Pro QC auditor audits the supplier’s manufacturing capabilities, qualifications, quality management systems, and operational processes. The final report provides an assessment of the supplier’s reliability and determines whether they meet production and quality needs.

Supplier Audits

Quality risks can be reduced through factory audits by identifying, eliminating, and preventing quality problems in the supply chain before they occur. Overall, these activities help assess the supplier’s qualifications and capabilities to produce goods through repeatable and consistent manufacturing processes. Conducting supplier audits is essential to ensure that supplier facilities can deliver high-quality products, operate efficiently, and support continuous improvement.

Pro QC has a team of experts that can assist in auditing suppliers against international or client-specified standards, including combination or custom audits. We can further aid suppliers to resolve quality issues through corrective action.

Our range of quality audits includes:

Get a quote

Quality Solutions Overview

Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.

Design Icon
1. New Product Development
Supplier Selection Icon
2. Supplier Selection
Supplier Qualification Icon
3. Supplier Qualification
Pre-Production Validation Icon
4. Pre-Production Validation
Production Planning Icon
5. Production Planning
Incoming QC Icon
6. Incoming Quality Control
Production and Assembly Icon
7. Production and Assembly
Shipping Icon
8. Outgoing QC & Shipping
Development & Planning
Production & Delivery

1. New Product Development

New product development lays the foundation for strategic sourcing. Prototyping is crucial to validate that the supplier understands the client’s requirements.

Pro QC inspections validate the new parts while our supplier development services align quality expectations with suppliers and strengthen their ability to meet quality requirements and reduce time to market.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
Supplier Development Services
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Poor communication of technical details between buyers and factories
Misalignment of product specifications and critical design requirements among buyers, suppliers, and factory production teams
Inadequate consideration of advanced product quality planning
Challenges when transitioning from prototype suppliers to mass-manufacturing suppliers
Misalignment on design and engineering revisions

2. Supplier Selection

Once the component specifications are defined, the procurement department identifies a list of suitable suppliers that can potentially meet their capability, cost, capacity, and quality requirements.

Pro QC offers a range of supplier due diligence and supplier evaluation support. Our experts visit suppliers to assess their capabilities, mitigate the risk of scams, overpromises, and miscommunication, and validate their credentials, trustworthiness, and financial stability.

Pro QC’s Quality Solutions:

Supplier Quality Audits
QHSE Audits
ESG Audits
Onsite Supplier Verification
Financial Credit Check

Supplier Risks & Challenges:

Lack of experience and due diligence in new supplier region
Communication challenges
Concern about supplier scams
Low confidence supplier’s trustworthiness
Concerns over supplier’s financial viability

3. Supplier Qualification

A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance.

Pro QC establishes a global audit program to systematically onboard new suppliers, categorize their risk levels, and establish a reaction plan based on the supplier’s performance on quality systems, environmental management, and social and ethical compliance.

Pro QC’s Quality Solutions:

Global Supplier Audit Programs
Supplier Quality Audit for Potential Suppliers
Quality Management System Audit
Social & Ethical Audits
Supply Chain Security Audit
Environmental Audit

Supplier Risks & Challenges:

Suppliers are not as capable as they initially claimed
Supplier lacks effective and systematic quality assurance practice
Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice
Mass production quality does not match prototype quality
Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct
Supplier violation on labor law, ethical and environmental compliances
Goods held in customs due to supply chain security malpractice

4. Pre-Production Validation

Before commencing volume production, it is crucial to validate that the equipment, staffing, production methods, capacity, and quality control plan are in place for each product line.

Pro QC offers on-site quality support to prevent and reduce the potential cost of poor quality (COPQ) and risk, ensuring a smooth transition from product development to mass production.

Pro QC’s Quality Solutions:

Engineering Build (EB) and Quality Build (QB) Audit
First Article Inspection (FAI)
APQP/PPAP Audit
Manufacturing Process Audit or VDA 6.3 Process Audit
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Factory not ready for mass production
Shipment delays due to critical failure, poor quality, and resource constraints
An exponential increase in defective products
Product recall
High Cost of Poor Quality
An exponential increase in the cost of change after mass production commences

5. Production Planning

Production planning ensures that the supplier has sufficient raw materials, components, and staff and that other outsourced processes meet the specified schedule.

Pro QC offers assistance in timely supplier communication, onsite visits, and daily or weekly monitoring reports. This minimizes the risks of delays from ineffective procurement planning, staff shortages, or sub-supplier mismanagement.

Pro QC’s Quality Solutions:

Order Expediting
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Production delay due to poor material procurement planning
Production delay due to inadequate production staffing
Poor sub-supplier management

6. Incoming Quality Control

Incoming inspection reflects a factory's commitment to quality control from the outset. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality.

Pro QC quality solutions address issues such as defect acceptance, material substitutions, and component decay due to poor practices or storage conditions.

Pro QC’s Quality Solutions:

Incoming Inspection
In-Process Inspection
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

The factory does not manage the quality of its supply chain or is poor at supplier management
Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly
Using sub-standard material or components (e.g., lower-quality fabric than required)
Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone)
“Quality fade” where suppliers make small, gradual substitutions in materials and components over time
Bulk material ordered by the supplier degrades over time due to poor storage conditions

7. Production & Assembly

Many things can go wrong during mass production due to machine failure, lack of process control, and operator mistakes. While it is normal for defects to occur, these defects must be detected and contained.

Pro QC offers a range of support to verify control plan adherence, early defect detection, quality improvement, and issue resolution through monitoring, investigations, and CAPA validation.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
In-Process Inspection
Manufacturing Process Improvement
Quality/Root Cause Investigation (8D)
CAPA Verification
Order Expediting
End-Of-Line Testing & inspection
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Operators are not producing according to the production control plan
Supplier is under pressure to ship goods, turning a blind eye to defective components
Lack of quality staff to enforce quality control
Poor control of re-worked material/product
Mistakes made by temporary, untrained staff/operators
Communication breakdown when the supplier is under pressure

8. Outgoing QC & Shipping

The smallest aesthetic defect on the packaging or missing components can lead to customer returns, while a misplaced label may result in compliance issues. Outgoing Quality Control is the last line of defense before products are properly loaded into containers for shipment.

Pro QC offers pre-shipment inspections and end-of-line testing to ensure your products meet your quality requirements and reduce the chance of returns or re-work.

Pro QC’s Quality Solutions:

Manufacturing Process Audit
Poka-Yoke Implementation
Pre-Shipment Inspection
End-Of-Line Testing & inspection
Container Loading Supervision
C-TPAT Audit

Supplier Risks & Challenges:

Products are poorly packaged
Human mistakes and missing components lead to customer returns
Wrong labeling leads to compliance issues and significant re-work
Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product
Poor container loading leads to product damage during transit

Click Below to Improve Product Quality with Pro QC

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    Pro QC has been providing quality assurance, engineering and consulting services since 1984.

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    We offer quality solutions in over 88 countries and we are continuously expanding our network.

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    We offer online reporting and detailed reports within 24 hours of job completion.

    Quality Experts

    Our global engineering team has the requisite industry expertise to verify quality and conformance.

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