Quality Assurance & Quality Control Services in South Africa

Pro QC International provides Quality Assurance and Quality Control services in South Africa. For the past four decades, we have provided comprehensive quality solutions to our clients and solved their quality challenges in South Africa.

As a leading QC/QA company in South Africa, our core service activities touch virtually all relevant industries. We have maintained a reputation of integrity and customer focus and have devoted our expertise to improve local supplier performance and ensure product quality for international buyers.

Pro QC covers the main manufacturing provinces in South Africa, including Gauteng, KwaZulu-Natal, Mpumalanga, Free State, North West, Limpopo, Northern Cape, Western Cape and Eastern Cape, via a broad network of experienced local quality auditors and inspectors.

South Africa is home to several industrial parks amongst other manufacturing sites. We take pride in our skilled and experienced local engineers. This allows us to serve our clients in each of the following locations:

Whether providing guidance to select a new supplier or inspecting product quality on-site, we offer tailored solutions to meet client requirements. Our range of quality assurance and quality control services in South Africa includes:

We cover the following industries:

  • Softlines: textile & garments, fashion accessories
  • Hardlines: electronics, electrical components, medical devices, machinery, mechanical parts, metal items, furniture, decoration, lighting related items, solar panels, packaging hardware, paper products building material, steel products, footwear, jewelry, cosmetics
  • Industrials: industrial components, welding, plastics & rubbers, electric conductors, steel, metal scraps
  • Automotive Industry: electronic & electrical components, batteries, transmissions, bearings, engines, mechanical components, bolts, seats, brakes, wheels & tires, painting, motorcycle parts

Our Coverage in South Africa

  • Johannesburg
  • Pretoria
  • Sandton
  • Vereeniging
  • Vanderbijlpark
  • Germiston
  • Roodepoort
  • Centurion
  • Krugersdorp
  • Kempton Park
  • Durban
  • Richards Bay
  • Cape Town
  • Worcester
  • Paarl
  • George
  • Worcester
  • Pietermaritzburg

Our Quality Control Services in South Africa


Product Inspection
Product Inspection

By performing product inspections, we can identify problems early with the goal of eliminating the underlying causes.


Factory Audits
Supplier Selection & Factory Audits

Pro QC International performs various types of factory audits.


Supplier Management
Supplier Management

At Pro QC, we also work closely with clients and their suppliers to improve their system, processes and manufacturing capabilities.

Product Inspections in South Africa

Quality inspections can be deployed based on the client requirement and product type. We offer any of the following inspections on a stand-alone or combined basis:

As a local South African inspection company, Pro QC uses the International Standard ANSI Z.1.4-2003 to define the sampling size used to evaluate workmanship, perform functional checks and test and verify packaging. We have developed a standard inspection checklist for each product category, and we can as well customize a checklist based on unique customer requirements. Each inspection report includes with digital photos and is delivered online within 24 hours after the service is completed through our secure database.

Get a quote

Factory Audits in South Africa

Pro QC International provides a wide range of audits in South Africa. Our local team doesn’t just identify and report problems, we aim to offer comprehensive solutions to address quality and conformance challenges.

Our audit services in South Africa include:

Get a quote

Supplier Management in South Africa

At Pro QC, we work in tandem with our clients and their suppliers to improve quality management systems, processes and/or product manufacturing capabilities. We ensure our clients overcome manufacturing challenges and manage ongoing quality risks and continuous improvement. Upon identifying the root cause of issues, we tailor our supplier management solutions to client requirements, timeline, and budget.

Get a quote

Product Inspections in South Africa

Quality inspections can be deployed based on the client requirement and product type. We offer any of the following inspections on a stand-alone or combined basis:

As a local South African inspection company, Pro QC uses the International Standard ANSI Z.1.4-2003 to define the sampling size used to evaluate workmanship, perform functional checks and test and verify packaging. We have developed a standard inspection checklist for each product category, and we can as well customize a checklist based on unique customer requirements. Each inspection report includes with digital photos and is delivered online within 24 hours after the service is completed through our secure database.

Get a quote

Factory Audits in South Africa

Pro QC International provides a wide range of audits in South Africa. Our local team doesn’t just identify and report problems, we aim to offer comprehensive solutions to address quality and conformance challenges.

Our audit services in South Africa include:

Get a quote

Supplier Management in South Africa

At Pro QC, we work in tandem with our clients and their suppliers to improve quality management systems, processes and/or product manufacturing capabilities. We ensure our clients overcome manufacturing challenges and manage ongoing quality risks and continuous improvement. Upon identifying the root cause of issues, we tailor our supplier management solutions to client requirements, timeline, and budget.

Get a quote

Quality Solutions Overview

Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.

Design Icon
1. New Product Development
Supplier Selection Icon
2. Supplier Selection
Supplier Qualification Icon
3. Supplier Qualification
Pre-Production Validation Icon
4. Pre-Production Validation
Production Planning Icon
5. Production Planning
Incoming QC Icon
6. Incoming Quality Control
Production and Assembly Icon
7. Production and Assembly
Shipping Icon
8. Outgoing QC & Shipping
Development & Planning
Production & Delivery

1. New Product Development

New product development lays the foundation for strategic sourcing. Prototyping is crucial to validate that the supplier understands the client’s requirements.

Pro QC inspections validate the new parts while our supplier development services align quality expectations with suppliers and strengthen their ability to meet quality requirements and reduce time to market.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
Supplier Development Services
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Poor communication of technical details between buyers and factories
Misalignment of product specifications and critical design requirements among buyers, suppliers, and factory production teams
Inadequate consideration of advanced product quality planning
Challenges when transitioning from prototype suppliers to mass-manufacturing suppliers
Misalignment on design and engineering revisions

2. Supplier Selection

Once the component specifications are defined, the procurement department identifies a list of suitable suppliers that can potentially meet their capability, cost, capacity, and quality requirements.

Pro QC offers a range of supplier due diligence and supplier evaluation support. Our experts visit suppliers to assess their capabilities, mitigate the risk of scams, overpromises, and miscommunication, and validate their credentials, trustworthiness, and financial stability.

Pro QC’s Quality Solutions:

Supplier Quality Audits
QHSE Audits
ESG Audits
Onsite Supplier Verification
Financial Credit Check

Supplier Risks & Challenges:

Lack of experience and due diligence in new supplier region
Communication challenges
Concern about supplier scams
Low confidence supplier’s trustworthiness
Concerns over supplier’s financial viability

3. Supplier Qualification

A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance.

Pro QC establishes a global audit program to systematically onboard new suppliers, categorize their risk levels, and establish a reaction plan based on the supplier’s performance on quality systems, environmental management, and social and ethical compliance.

Pro QC’s Quality Solutions:

Global Supplier Audit Programs
Supplier Quality Audit for Potential Suppliers
Quality Management System Audit
Social & Ethical Audits
Supply Chain Security Audit
Environmental Audit

Supplier Risks & Challenges:

Suppliers are not as capable as they initially claimed
Supplier lacks effective and systematic quality assurance practice
Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice
Mass production quality does not match prototype quality
Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct
Supplier violation on labor law, ethical and environmental compliances
Goods held in customs due to supply chain security malpractice

4. Pre-Production Validation

Before commencing volume production, it is crucial to validate that the equipment, staffing, production methods, capacity, and quality control plan are in place for each product line.

Pro QC offers on-site quality support to prevent and reduce the potential cost of poor quality (COPQ) and risk, ensuring a smooth transition from product development to mass production.

Pro QC’s Quality Solutions:

Engineering Build (EB) and Quality Build (QB) Audit
First Article Inspection (FAI)
APQP/PPAP Audit
Manufacturing Process Audit or VDA 6.3 Process Audit
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Factory not ready for mass production
Shipment delays due to critical failure, poor quality, and resource constraints
An exponential increase in defective products
Product recall
High Cost of Poor Quality
An exponential increase in the cost of change after mass production commences

5. Production Planning

Production planning ensures that the supplier has sufficient raw materials, components, and staff and that other outsourced processes meet the specified schedule.

Pro QC offers assistance in timely supplier communication, onsite visits, and daily or weekly monitoring reports. This minimizes the risks of delays from ineffective procurement planning, staff shortages, or sub-supplier mismanagement.

Pro QC’s Quality Solutions:

Order Expediting
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Production delay due to poor material procurement planning
Production delay due to inadequate production staffing
Poor sub-supplier management

6. Incoming Quality Control

Incoming inspection reflects a factory's commitment to quality control from the outset. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality.

Pro QC quality solutions address issues such as defect acceptance, material substitutions, and component decay due to poor practices or storage conditions.

Pro QC’s Quality Solutions:

Incoming Inspection
In-Process Inspection
Manufacturing Process Audit or VDA 6.3 Process Audit

Supplier Risks & Challenges:

The factory does not manage the quality of its supply chain or is poor at supplier management
Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly
Using sub-standard material or components (e.g., lower-quality fabric than required)
Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone)
“Quality fade” where suppliers make small, gradual substitutions in materials and components over time
Bulk material ordered by the supplier degrades over time due to poor storage conditions

7. Production & Assembly

Many things can go wrong during mass production due to machine failure, lack of process control, and operator mistakes. While it is normal for defects to occur, these defects must be detected and contained.

Pro QC offers a range of support to verify control plan adherence, early defect detection, quality improvement, and issue resolution through monitoring, investigations, and CAPA validation.

Pro QC’s Quality Solutions:

First Article Inspection (FAI)
In-Process Inspection
Manufacturing Process Improvement
Quality/Root Cause Investigation (8D)
CAPA Verification
Order Expediting
End-Of-Line Testing & inspection
Resident Supplier Quality Resourcing

Supplier Risks & Challenges:

Operators are not producing according to the production control plan
Supplier is under pressure to ship goods, turning a blind eye to defective components
Lack of quality staff to enforce quality control
Poor control of re-worked material/product
Mistakes made by temporary, untrained staff/operators
Communication breakdown when the supplier is under pressure

8. Outgoing QC & Shipping

The smallest aesthetic defect on the packaging or missing components can lead to customer returns, while a misplaced label may result in compliance issues. Outgoing Quality Control is the last line of defense before products are properly loaded into containers for shipment.

Pro QC offers pre-shipment inspections and end-of-line testing to ensure your products meet your quality requirements and reduce the chance of returns or re-work.

Pro QC’s Quality Solutions:

Manufacturing Process Audit
Poka-Yoke Implementation
Pre-Shipment Inspection
End-Of-Line Testing & inspection
Container Loading Supervision
C-TPAT Audit

Supplier Risks & Challenges:

Products are poorly packaged
Human mistakes and missing components lead to customer returns
Wrong labeling leads to compliance issues and significant re-work
Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product
Poor container loading leads to product damage during transit

Click Below to Improve Product Quality with Pro QC

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    Stability

    Pro QC has been providing quality assurance, engineering and consulting services since 1984.

    Global Presence

    We offer quality solutions in over 88 countries and we are continuously expanding our network.

    Timely Feedback

    We offer online reporting and detailed reports within 24 hours of job completion.

    Quality Experts

    Our global engineering team has the requisite industry expertise to verify quality and conformance.

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    Pro QC

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    +44 330 094 5589

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