Establish your account (new clients).Your account manager will arrange this for you.
- Establish your online reporting database access.
- You provide us with a factory contact and advise each of your suppliers that Pro QC represents you and can order shipments held if they do not pass inspection.
- Our local Project Coordinators call each factory contact to explain our scheduling procedures and furnish them with our booking form.
You submit product information to your Account Manager. Applicable product information includes:
- Samples and/or photos
- Specifications
- Inspection criteria
- Confirm inspection plan, sampling, AQL, audit type and/or reporting details
Your account manager will assist you with these as needed and will advise you where samples, if any, should be sent based on the service location(s).
- You submit a request to your Account Manager for all new suppliers, products, revisions, audits, testing and other non-recurring services.
- For repeat inspections, after the first booking the factory contact completes and sends the booking form to our local office project coordinator.
- The requested service date and booking details are confirmed with all parties.
Pro QC conducts the inspection, audit and/or other service.
- The service is performed. The factory is advised of the results prior to our departure (inspections only).
- Reports and photos are reviewed by a Pro QC supervisor and then posted to our secure online database within 24 hours of completion.
- You and any others you designate receive an automated email notice when reports are uploaded.
- Additional actions will be required for on-hold, mis-inspections or rejected results. Your account manager will contact you for additional instructions, such as a reinspection if needed.
Contact Us
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Contact Us by Email
Contact Us by Phone
North America
+1 206 397 1145
Mexico
+52 55 9990 7885
Colombia
+57 601 9190355
United Kingdom
+44 330 094 5589
France
+33 9 7303 6784
Germany
+49 15630 810151
Australia
+61 2 8252 7691
India & South Asia
+91 227 189 7407
Asia & Asia Pacific
+886 2 2832 2990
Stability
Pro QC has been providing quality assurance, engineering and consulting services since 1984.
Global Presence
We offer a dedicated Account Manager and quality solutions in over 100 countries.
Timely Feedback
We offer online reporting and detailed reports within 24 hours of job completion.
Quality Experts
Our global engineering team has the requisite industry expertise to verify quality and conformance.