Pro QC has over 40 years experience in quality control and quality assurance across virtually every industry.
Pro QC International provides nationwide coverage for tailored quality control in Malaysia including product quality inspections, sorting and rework activities, factory audits and supplier management. Our quality engineers are stationed in and around locations such as Kuala Lumpur, Johor Bahru, Port Klang, Penang, Malacca and several more.
Malaysia has proven to be an attractive market for investment via various policies and incentives to foreign companies, and offers a skilled and English-speaking workforce. Malaysia’s manufacturing industry offers a wide range of sourcing opportunities to international buyers, including but not limited to electronics, machinery, metal products, vehicle parts and medical/scientific equipment.
Pro QC International has been present as a third-party inspection company in Malaysia for over two decades, providing a variety of comprehensive, value-added quality control and quality assurance solutions as well as consulting services to both local and international clients.
Our nationwide network of qualified control inspectors and ISO auditors allows us to offer custom and cost-effective quality solutions in industrial and consumer product sectors for short- and long-term support. In addition to being available on short notice, Pro QC is there where and when you need support.
Our range of quality control services in Malaysia includes:
As a leading third-party inspection company in Malaysia, our coverage extends across all major cities and industrial zones, including Kuala Lumpur, Johor Baru, George Town of Penang and Port Klang among others. Such distribution of local resources facilitates the provision of efficient factory audits and product inspection services in Malaysia with reduced expenses.
Product categories covered by our team of experienced quality control inspectors, engineers, auditors and sorting operators in Malaysia include:
Our Services in Malaysia
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By performing product inspections, we can identify problems early with the goal of eliminating the underlying causes.
Pro QC International performs various types of factory audits.
At Pro QC, we also work closely with clients and their suppliers to improve their system, processes and manufacturing capabilities.
Product inspections are a good quality control tool to ensure that the product’s appearance, functionality and other criteria follows your requirements. Pro QC International offers rework, sorting and product inspections in Malaysia at various stages of the production process to assess the quality of the goods. Our local quality control experts in Malaysia are highly trained and experienced with a variety of consumer and industrial products such as hand tools, furniture, textiles, electronics, automotive parts, mechanical parts, metal products, medical products and more.
Our product inspection services in Malaysia include:
Prior to the start of mass production, our local quality engineers verify that the engineering of the product -drawings, parts, functions and other specific requirements- conform to your specifications. This process ensures that specifications are well understood, verified and documented.
An in-process inspection allows us to detect errors that might lead to a non-conforming product before production is completed. Quality engineers verify that the manufacturing processes are reliable and consistent, and that the products coming off the production line meet the strictest requirements.
Performing pre-shipment inspections in Malaysia helps reduce the risk associated with receiving defective products before shipping the goods. Our quality control inspectors provide detailed feedback and images to document any non-conformity as part of our comprehensive inspection reports.
During pre-shipment inspections in Malaysia, our quality engineer generally employs metrics such as ANSI Z1.4 sampling plans to evaluate workmanship, functionality, packaging, labeling, and other criteria as required.
Pro QC reviews and checks against existing client specifications but we can also assist in the development of criteria if desired. Our QC engineers generally use Pro QC’s standard report forms of which we would be happy to provide you with samples. We can also use checklists or report formats provided by clients. Reports including images will always be available online within 24 hours of completion of the service.
At the end of the supply chain, we offer container loading supervision at the factory or major ports to ensure safe transportation and delivery of the goods to their final destination. This inspection service supervises the loading process and involves monitoring the quantity of the packed goods, checking the storage and condition of the container before and after closing it, and whether the goods are correctly handled/placed into the shipping containers.
Major ports where we can conduct container loading inspection services in Malaysia include:
Pro QC International offers comprehensive sorting and rework services in Malaysia to ensure product quality and compliance with standards. These services include identifying and sorting defective products and conducting rework activities as needed. The process involves visual inspections, dimensional inspections, and functional testing to meet client requirements. Pro QC caters to various industries globally, providing tailored quality solutions to improve product standards, reduce scrap, and maintain customer satisfaction. In Malaysia, our product sorting services cater to a wide range of product categories including automotive parts, mechanical products, medical devices, textiles, furniture, plastic products, and more.
We provide welding inspections in Malaysia. Our solutions include verifying the quality of welded products through various methods such as document review, witness inspections, visual and dimensional inspections, and non-destructive testing. Our skilled welding inspectors ensure weld quality conforms to industry standards and client requirements. Pro QC operates in various fields, including industrial equipment, oil & gas, transportation, and more.
We assist our clients in ensuring the durability and integrity of coatings, which protect against environmental elements like corrosion and weathering, through our comprehensive coating inspection solutions. Pro QC’s comprehensive approach includes document review, pre-coating, in-process, and post-coating inspections.
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International buying and sourcing come with a certain level of risk for supply chains. Our quality control and quality assurance solutions can help reduce or even eliminate disruptions occurring throughout the supply chain. Aside from quality inspection services, Pro QC offers a wide range of supplier and factory audits in Malaysia in order to assist clients in managing supply chain risks.
Our solutions, ranging from supplier assessments to quality management and ESG audits, are designed to meet the primary auditing needs of our clients’ purchasing and quality departments.
The supplier verification audit service we provide in Malaysia is specifically designed to assist companies in evaluating potential suppliers. This service involves one day of work and is conducted on-site to assess the legitimacy and capabilities of suppliers before forming partnerships. The audit covers various aspects such as factory profile, production capacity, quality management systems, and compliance with laws and safety standards. Pro QC provides a detailed report, including photos, within 24 hours of completing the audit, ensuring clients have timely and accurate information to make informed decisions about their supply chain.
Quality risks can be reduced through factory audits by identifying, eliminating and preventing quality problems in the supply chain before they occur. Overall, these activities help assess qualifications and capabilities to produce your goods through repeatable and consistent manufacturing processes. Conducting supplier audits in Malaysia is essential to ensure that your supplier’s facilities can deliver high-quality products, operate efficiently and support continuous improvement.
Pro QC has a team of experts that can assist in auditing your suppliers against your own or international standards, including combination or custom audits. We can further aid suppliers in resolving quality issues through corrective action.
Our range of quality audits in Malaysia includes:
Quality, Social, Environment, and Health and Safety Management Systems
Automotive Industry
Medical industry
Supply Chain Security Audits
Others
Pro QC’s Supplier Management solutions have been developed to resolve quality defects and non-compliance. The first step of the service is a gap analysis based on the relevant industrial standard to identify the root cause of the quality issues and create a tailored solution to resolve the quality shortcomings. For example, we reduce defect rates, improve your factory performance, and support our clients to prepare for certifications or comply with international standards (IATF 16949, VDA 6.3, ISO 9001, ISO 45001, and ISO 14001).
Click on the current stage of your sourcing or product development journey below to explore our related quality solutions.
New product development lays the foundation for strategic sourcing. Prototyping is crucial to validate that the supplier understands the client’s requirements. Pro QC inspections validate the new parts while our supplier development services align quality expectations with suppliers and strengthen their ability to meet quality requirements and reduce time to market. Pro QC’s Quality Solutions: First Article Inspection (FAI) Supplier Development Services Resident Supplier Quality Resourcing Supplier Risks & Challenges: Poor communication of technical details between buyers and factories Misalignment of product specifications and critical design requirements among buyers, suppliers, and factory production teams Inadequate consideration of advanced product quality planning Challenges when transitioning from prototype suppliers to mass-manufacturing suppliers Misalignment on design and engineering revisions
Once the component specifications are defined, the procurement department identifies a list of suitable suppliers that can potentially meet their capability, cost, capacity, and quality requirements. Pro QC offers a range of supplier due diligence and supplier evaluation support. Our experts visit suppliers to assess their capabilities, mitigate the risk of scams, overpromises, and miscommunication, and validate their credentials, trustworthiness, and financial stability. Pro QC’s Quality Solutions: Supplier Quality Audits QHSE Audits ESG Audits Onsite Supplier Verification Financial Credit Check Supplier Risks & Challenges: Lack of experience and due diligence in new supplier region Communication challenges Concern about supplier scams Low confidence supplier’s trustworthiness Concerns over supplier’s financial viability
A world-class organization usually has a comprehensive supplier qualification program to identify and mitigate the risks associated with quality, safety, on-time delivery, cost, and compliance. Pro QC establishes a global audit program to systematically onboard new suppliers, categorize their risk levels, and establish a reaction plan based on the supplier’s performance on quality systems, environmental management, and social and ethical compliance. Pro QC’s Quality Solutions: Global Supplier Audit Programs Supplier Quality Audit for Potential Suppliers Quality Management System Audit Social & Ethical Audits Supply Chain Security Audit Environmental Audit Supplier Risks & Challenges: Suppliers are not as capable as they initially claimed Supplier lacks effective and systematic quality assurance practice Supplier is ISO 9001 certified, but the underlying principles are not implemented in practice Mass production quality does not match prototype quality Buyers want to sell to big retailers, but their suppliers do not yet comply with the retailer’s supplier code of conduct Supplier violation on labor law, ethical and environmental compliances Goods held in customs due to supply chain security malpractice
Before commencing volume production, it is crucial to validate that the equipment, staffing, production methods, capacity, and quality control plan are in place for each product line. Pro QC offers on-site quality support to prevent and reduce the potential cost of poor quality (COPQ) and risk, ensuring a smooth transition from product development to mass production. Pro QC’s Quality Solutions: Engineering Build (EB) and Quality Build (QB) Audit First Article Inspection (FAI) APQP/PPAP Audit Manufacturing Process Audit or VDA 6.3 Process Audit Resident Supplier Quality Resourcing Supplier Risks & Challenges: Factory not ready for mass production Shipment delays due to critical failure, poor quality, and resource constraints An exponential increase in defective products Product recall High Cost of Poor Quality An exponential increase in the cost of change after mass production commences
Production planning ensures that the supplier has sufficient raw materials, components, and staff and that other outsourced processes meet the specified schedule. Pro QC offers assistance in timely supplier communication, onsite visits, and daily or weekly monitoring reports. This minimizes the risks of delays from ineffective procurement planning, staff shortages, or sub-supplier mismanagement. Pro QC’s Quality Solutions: Order Expediting Resident Supplier Quality Resourcing Supplier Risks & Challenges: Production delay due to poor material procurement planning Production delay due to inadequate production staffing Poor sub-supplier management
Incoming inspection reflects a factory's commitment to quality control from the outset. Understanding how a factory manages its incoming material and its supply chain is a very good indication of its commitment to quality. Pro QC quality solutions address issues such as defect acceptance, material substitutions, and component decay due to poor practices or storage conditions. Pro QC’s Quality Solutions: Incoming Inspection In-Process Inspection Manufacturing Process Audit or VDA 6.3 Process Audit Supplier Risks & Challenges: The factory does not manage the quality of its supply chain or is poor at supplier management Suppliers turn a blind eye to defective components during incoming and still use them for production and assembly Using sub-standard material or components (e.g., lower-quality fabric than required) Substituting lower-cost alternatives for product components (e.g., cheaper electronic components in a mobile phone) “Quality fade” where suppliers make small, gradual substitutions in materials and components over time Bulk material ordered by the supplier degrades over time due to poor storage conditions
Many things can go wrong during mass production due to machine failure, lack of process control, and operator mistakes. While it is normal for defects to occur, these defects must be detected and contained. Pro QC offers a range of support to verify control plan adherence, early defect detection, quality improvement, and issue resolution through monitoring, investigations, and CAPA validation. Pro QC’s Quality Solutions: First Article Inspection (FAI) In-Process Inspection Manufacturing Process Improvement Quality/Root Cause Investigation (8D) CAPA Verification Order Expediting End-Of-Line Testing & inspection Resident Supplier Quality Resourcing Supplier Risks & Challenges: Operators are not producing according to the production control plan Supplier is under pressure to ship goods, turning a blind eye to defective components Lack of quality staff to enforce quality control Poor control of re-worked material/product Mistakes made by temporary, untrained staff/operators Communication breakdown when the supplier is under pressure
The smallest aesthetic defect on the packaging or missing components can lead to customer returns, while a misplaced label may result in compliance issues. Outgoing Quality Control is the last line of defense before products are properly loaded into containers for shipment. Pro QC offers pre-shipment inspections and end-of-line testing to ensure your products meet your quality requirements and reduce the chance of returns or re-work. Pro QC’s Quality Solutions: Manufacturing Process Audit Poka-Yoke Implementation Pre-Shipment Inspection End-Of-Line Testing & inspection Container Loading Supervision C-TPAT Audit Supplier Risks & Challenges: Products are poorly packaged Human mistakes and missing components lead to customer returns Wrong labeling leads to compliance issues and significant re-work Rough handling of goods during container loading by the factory or outsourced warehouse, leading to damaged product Poor container loading leads to product damage during transit
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We will be happy to give you more information about our quality solutions. Please fill in this form to contact us. We will respond as soon as possible. If you would like to submit your CV, please click here.
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In which country are you based?AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCôte d'IvoireCabo VerdeCambodiaCameroonCanadaCentral African RepublicChadChileChinaColombiaComorosCongo (Congo-Brazzaville)Costa RicaCroatiaCubaCyprusCzechia (Czech Republic)Democratic Republic of the CongoDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorth KoreaNorth MacedoniaNorwayOmanPakistanPalauPalestine StatePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited States of AmericaUruguayUzbekistanVanuatuVenezuelaVietnamYemenZambiaZimbabwe
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Pro QC has been providing quality assurance, engineering and consulting services since 1984.
We offer quality solutions in over 88 countries and we are continuously expanding our network.
We offer online reporting and detailed reports within 24 hours of job completion.
Our global engineering team has the requisite industry expertise to verify quality and conformance.
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