Tag: defects

Avoiding Product Recalls

Over the years, we’ve had our share of inquiries related to organizations seeking to resolve a recall situation.  While many of these calls are reactive, a proactive approach is recommended to avoid the cost and overall impact to stakeholders. How can you avoid product recalls?  Know Product Safety Requirements –  Avoiding recalls generally starts with product design and specification development. Due diligence is required to determine if any applicable testing is required depending on the market in which it will be sold. Contacting a testing lab for a general inquiry is worth the time and effort. Researching ANSI and ASTM standards is …

What types of defects occur most often during inspections?

Over the last three decades, we have inspected an innumerable amount of orders for clients looking to mitigate sourcing risk and uncertainty. As a result, one question we receive often regards identifying trends or commonalties among defects noted. We asked two of our key team members in Ningbo, China what the most commonly noted issues during inspections include: “Workmanship is the most common issue due to the variation.”  ~Cynthia Liu (Business Team Manager) “Inconsistency in production.” ~Nick Chen (Technical Supervisor) Although each product is unique, we are able to classify our observations by general industry. During inspections, defects are generally classified …

Textile & Garment Quality: Inspecting a T-Shirt

We are preparing for TexWorld next week in NYC and thought it appropriate to revisit quality within the textile and garment industry.  A recent question we received related to what we would evaluate during a t-shirt inspection.  That’s a good question… With order details and product specifications in hand, our experienced textile/garment quality engineers go on-site and first verify the order quantity available. We confirm the quantity packaged (and labeled) vs. not packaged. That matters because a pre-shipment inspection generally requires 80% of the order be packaged at the time of inspection.  An in-process inspection is scheduled around 30-50% complete. If the …

3 Ways to Use Defect Data to Drive Improvement

Our quality engineers collect data from supplier locations all over the world, and we encourage our clients to get as much value as possible from our reporting to drive overall improvements and support successful supplier partnerships. Consider the simplified example of conducting weekly pre-shipment inspections of one product at a single supplier site.  The information provided in the product specification determines the defects and whether they are major, minor or critical, which the quality engineer checks for on-site when evaluating the random samples.  An accept, reject or on-hold determination is made for each inspection based on the AQLs and other …