quotation-marksSome of our favorites:

“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” ~Peter Drucker

“It is not necessary to change.  Survival is not mandatory.” ~W. Edwards Deming

“The best way to predict the future is to create it.” ~Peter Drucker

“If you don’t have time to do it right you must have time to do it over.” ~Unknown

“Give them quality. That’s the best kind of advertising.” ~Milton Hersey

“Productivity and efficiency can be achieved only step by step with sustained hard work, relentless attention to details and insistence on the highest standards of quality and performance.” ~J. R. D. Tata

“Quality is not act.  It is a habit.” ~Aristotle

“Do or do not… there is no try.” ~Yoda

“Quality is simple. People are complicated.” ~Harry Forsha

“Quality is the best business plan.” ~John Lasseter

“Always do things right. This will gratify some people and astonish the rest.” – Mark Twain

“If you only have a hammer, you tend to see every problem as a nail.” ~Maslow

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” ~William A. Foster

“The definition of insanity is doing the same thing over and over again and expecting different outcomes.” – Einstein

“Quality is more important than quantity. One home run is much better than two doubles.” – Steve Jobs

“Quality means doing it right when no one is looking.” ~Henry Ford

“Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.” ~Steve Jobs

“Knowledge comes by taking things apart: analysis. But wisdom comes by putting things together. ” ~John A. Morrison

“Anything worth doing is worth doing right the first time.” ~Unknown

“Quality begins on the inside… then works its way out.” ~Bob Moawad

“People forget how fast you did a job – but they remember how well you did it”  ~Howard Newton

“Customers are the most important assets any company has, even though they don’t show up on the balance sheet.” ~Berry

“The ideas of control and improvement are often confused with one another. That is because quality control and quality improvement are inseparable.” ~Ishihara

“Quality is not what happens when what you do matches your intentions. It is what happens when what you do matches your customers’ expectations.” ~Guaspari

“Total quality management is a journey, not a destination.” ~Berry

“Nothing great was ever achieved without enthusiasm.” ~Ralph Waldo Emerson

”It is our choices that show who we really are, far more than our abilities.”  ~JK Rawling

”You must persevere to accomplish seemingly impossible tasks.” ~Chinese Proverb

“Be passionate about solving the problem, not proving your solution.” ~Nathan Furr

“The starting point of all achievement is desire.” ~Napoleon Hill

“A bad workman blames his tools.” ~Chinese Proverb

“Without changing our patterns of thought, we will not be able to solve the problems that we created with our current patterns of thought.” ~Albert Einstein

“The most dangerous kind of waste is the waste we do not recognize.” ~Shigeo Shingo

“Every action is an opportunity to improve.” ~Mark Graban

“If a thing’s worth doing, it’s worth doing well.” ~Chinese Proverb

“More business is lost every year through neglect than through any other cause.” ~Rose Fitzgerald Kennedy

“Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.” ~Tom Peters

“If you can’t explain it simply, you don’t understand it well enough.” ~Albert Einstein

“A real decision is measured by the fact that you’ve taken a new action. If there’s no action, you haven’t truly decided.” ~Tony Robbins

“Success is the sum of small efforts, repeated day-in and day-out.” ~Robert Collier

“In every crisis, there is opportunity.” ~Chinese Proverb

“A foolish consistency is the hobgoblin of little minds.” ~Ralph Waldo Emerson

“Sometimes when you innovate, you make mistakes. It is best to admit them quickly and get on with improving your other innovations.” ~Steve Jobs

“Many of life’s failures are people who did not realize how close they were to success when they gave up.” ~Thomas A. Edison