Privacy

Pro QC International – Privacy Policy

This Website is operated by Pro QC International (“Pro QC”, “we”, “our” or “us”).

This privacy policy sets out how Pro QC uses and protects any information that you give Pro QC when you use this website. Pro QC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Pro QC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Last updated: December 10th, 2025

1. Information we collect

Depending on how you interact with our Website, we may collect:

• Identification data (e.g. name)
• Contact details (e.g. email address, phone number)
• Professional information (e.g. company name, area of interest)
• Usage and technical data, such as:
  • IP address (anonymised or truncated where applicable)
  • Browser type and version
  • Pages visited, time and date of visit, and other usage statistics
  • Device information and operating system
• Marketing and communication preferences (e.g. whether you wish to receive newsletters or information about our services)

2. How we use the information

We process your personal data for the following purposes:

• To provide and improve our services
  Including responding to your enquiries, providing quotations, delivering our services and improving the quality and relevance of our Website and communications.
• Internal record keeping
  To maintain accurate records of clients, prospects and business contacts.
• Analytics and performance
  To understand how visitors use our Website and to improve structure, content and user experience (for example via Google Analytics 4, only when you have given consent).
• Marketing communications
  To send you information about our services, events or offers that we believe may be of interest to you, where permitted by law and depending on your communication preferences.
• Security and fraud prevention
  To protect our Website and infrastructure, detect and prevent malicious activity and ensure the integrity and availability of our services (for example firewall and security services such as Wordfence or MalCare).
• Legal and compliance
  To comply with legal obligations, exercise or defend legal claims, and respond to lawful requests from authorities.

2.1 Who we share your data with & international transfers

We may share personal data with the following categories of recipients:

• Service providers acting as processors (e.g. hosting provider, IT security, email delivery, analytics and marketing tools)
• Professional advisers (lawyers, accountants, auditors)
• Competent authorities when required by law

Some recipients are located outside the EEA/UK (mainly in the United States). When we transfer personal data to countries that are not considered to provide an adequate level of protection, we use:

• EU Standard Contractual Clauses (SCCs) approved by the European Commission, and/or
• UK International Data Transfer Agreement (IDTA) or UK Addendum where applicable

Current main non-EEA recipients: Google LLC (Google Analytics), LinkedIn Corporation, Microsoft Corporation, Cloudflare, Inc. (security services including Cloudflare Turnstile) – all covered by SCCs and appropriate supplementary measures.

2.2 Data breach notification

In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority without undue delay and, where feasible, not later than 72 hours after having become aware of it. If the breach is likely to result in a high risk, we will also communicate the breach to you.

3. Legal bases for processing (where GDPR applies)

Where the EU/EEA or UK data protection laws apply, we rely on one or more of the following legal bases:

• Performance of a contract – when processing is necessary to deliver services you have requested or to take steps at your request prior to entering into a contract.
• Legitimate interests – for example to maintain and improve our Website, ensure IT security, protect against fraud and manage our business, provided that your interests and fundamental rights do not override those interests.
• Consent – for placing and reading non-essential cookies (Analytics, Marketing) and for sending certain marketing communications where required.
• Legal obligation – where processing is necessary to comply with applicable laws and regulations.

4. Cookies and similar technologies

A cookie is a small file that is placed on your device when you visit a website. Cookies help us operate our Website, provide certain functionalities, understand how visitors use the site and deliver relevant content or advertising.

Some cookies are strictly necessary for the Website to function and do not require your consent. All other cookies are optional and are only activated based on your choices in our cookie banner.

4.1 Cookie categories used on this Website

4.2 Examples of cookies and technologies we use

4.2.1 Necessary / Security cookies

• WordPress session and authentication cookies
  Host: proqc.com
  Purpose: Manages basic site functionality and logged-in sessions (for administrators or editors).
  Category: Necessary / Security
• Security and firewall cookies (e.g. Wordfence)
  Host: proqc.com
  Purpose: Protects the Website against attacks, abuse and malicious traffic, and helps maintain the stability and availability of the site.
  Category: Necessary / Security
• cbrgpd_consent / cbrgpd_consent_front
  Host: proqc.com
  Purpose: Stores your cookie consent choices and a consent identifier so that we can respect your preferences and demonstrate proof of consent if needed.
  Category: Necessary
• Cloudflare Turnstile
  Host: challenges.cloudflare.com
  Purpose: Verifies that form submissions are made by real users and blocks automated spam and bots. Turnstile does not use advertising cookies or track users for marketing purposes.
  Category: Necessary / Security

4.2.2 Google Analytics 4 (Analytics – consent-based)

When you consent to Analytics cookies, we use Google Analytics 4 to collect anonymised statistics about the use of our Website (for example number of visitors, pages visited, and aggregate journey flows). This helps us understand how the Website is used and to improve content, navigation and performance.

Google may process this data in an aggregated and pseudonymous form. We do not use GA4 to identify individual users, nor to combine this data with other information for profiling or automated decision-making on this Website.

4.2.3 LinkedIn Insight Tag (Marketing – consent-based)

When you consent to Marketing cookies, we may use the LinkedIn Insight Tag to:

• Measure the performance of our LinkedIn advertising campaigns;
• Understand which content or campaigns generate visits and conversions;
• Build aggregated, pseudonymous audiences for analytics and reporting.

The Insight Tag may set cookies such as li_fat_id, UserMatchHistory and others on linkedin.com. These cookies are only loaded if you have granted Marketing consent via our cookie banner.

5. Your cookie choices and consent management

When you first visit our Website, you are presented with a cookie banner that allows you to:

• Accept all optional cookies (Analytics and Marketing);
• Decline all optional cookies (only Necessary / Security cookies remain active);
• Customize settings and choose which categories (Analytics and/or Marketing) you wish to allow.

Your choices are stored in a consent cookie on your device and applied to future visits until the consent period expires or you change your preferences.

Cookies used on this site

• Your consent applies to the following domains: 
• Your current consent status: 
• Your consent ID: 
• Consent date: 
• Modify your consent

Clicking the link above will reopen our cookie settings so that you can adjust your preferences (for example allow only Analytics, only Marketing, both, or none).

6. Third-party websites

Our Website may contain links to other websites of interest. Please note that we do not control such third-party websites and are not responsible for the protection and privacy of any information you provide whilst visiting those sites. We recommend you review the privacy policy of each website you visit.

7. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.

Cookie consent records (including a consent ID, timestamp and preferences) are retained for a limited period in accordance with our retention policy and then automatically deleted or anonymised.

8. Your rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data, where applicable;
• Object to or request restriction of certain processing activities;
• Withdraw your consent at any time where processing is based on consent;
• Lodge a complaint with a supervisory authority.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you, in accordance with applicable data protection laws. If you would like a copy of the information held on you, please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

9. California Privacy Rights (CPRA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights apply to “Personal Information” as defined in the CPRA and supplement the disclosures contained in this Privacy Policy.

9.1 Categories of Personal Information we collect

In the past 12 months, we may have collected the following categories of Personal Information:

• Identifiers (e.g., name, email address, phone number)
• Professional information (e.g., company name)
• Internet or device activity such as pages visited and usage patterns (Google Analytics 4 – only if you have granted Analytics consent)
• Geolocation data (approximate, derived from IP address)
• Inferences such as general interest categories (LinkedIn Insight Tag – only if you have granted Marketing consent)

We do not collect sensitive personal information for the purpose of inferring characteristics about you.

9.2 Purposes for collecting Personal Information

We collect Personal Information for the purposes described in Section 2 of this Privacy Policy, including providing services, maintaining security, analytics (with your consent), and conducting high-level marketing measurement (with your consent).

9.3 Selling or sharing Personal Information

Under the CPRA, “selling” or “sharing” refers to the transfer of Personal Information to a third party for cross-context behavioral advertising.

We do not sell or share Personal Information in exchange for monetary compensation.

However, technologies used for aggregated advertising measurement (such as LinkedIn Insight Tag) may be considered “sharing” under California law. These technologies are disabled by default and only active if you grant Marketing consent through our cookie banner.

Please note that security technologies such as Cloudflare Turnstile are used solely to protect the Website from abuse and are not considered “selling” or “sharing” of Personal Information for advertising purposes.

You may opt out of such sharing at any time by clicking:
“Modify your consent” and disabling Marketing cookies.

Additionally, where technically supported, we treat the Global Privacy Control (GPC) browser signal as a request to opt out of marketing-related tracking and “sharing” for advertising purposes.

9.4 Your CPRA rights

California residents have the following rights:

• Right to know the categories and specific pieces of Personal Information collected.
• Right to delete Personal Information, subject to limitations.
• Right to correct inaccurate Personal Information.
• Right to opt out of the “sharing” of Personal Information for cross-context advertising.
• Right to limit the use of sensitive Personal Information (not applicable on this Website).
• Right not to be discriminated against for exercising CPRA rights.

9.5 How to exercise your rights

You may request access, correction or deletion of your Personal Information by contacting us at:
Email: info@proqc.com

To opt out of “sharing” for advertising purposes, you can:

• Open your cookie settings using “Modify your consent”, and
• Disable Marketing cookies.

To exercise your opt-out rights, please visit our Do Not Sell or Share My Personal Information page.

We will verify your identity before processing your request, and may request additional information if necessary.

9.6 Retention period

We retain Personal Information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required by law. Consent records are retained for limited periods and then deleted or anonymized.

10. Contact

If you have any questions about this Privacy Policy or our data protection practices, or if you wish to exercise your rights, you can contact us at:

Email: info@proqc.com