System Audit & Compliance | Pro QC International

System Audit & Compliance

 

Effectively assess the quality of your supplier

Inspection services are often useful in assessing the quality of a product. However, detecting product defects is a reactive approach because detection comes after the product has already been made. Moreover, inspection only tells you a snapshot of a manufacturer’s quality performance. So if you want to take a proactive quality assurance approach with your supplier, we should focus on assessing two crucial components – Quality Management System and Compliance.

Quality Management System (QMS) – The quality of your product is supported by operational excellency in any given manufacturing processes, which is in turn supported by an effective quality management system. Different manufacturing industry has their own industry specific QMS that factories need to comply with.

Compliance – The integrity of your suppliers is often determined by complying with all applicable laws, rules and regulations, as well as internal code of conduct, policies and procedures. Aside from regulations, many big retailers have their own Supplier Code of Conduct requirement to ensure the practice of responsible sourcing in order to maintain their brand value.

Compliance Audit

Pro QC provide factory audit to assess the reliability of your potential and existing suppliers. We are ready to partner up with your team to make sure your suppliers uphold the integrity of your company. We also establish regular monitoring program to evaluate the supplier’s internal environment, make sure they give each other the respect they deserve, operate efficiently, deliver high-quality products, , and support a culture of continuous improvement.

 

Pro QC Offerings

qms

Quality Management System

social compliance

Social Compliance

environmental compliance

Environmental Compliance

Quality Management System

ProQC offers technical Audit that focuses on examining production capability and performance of your supplier against industry quality standards. We provide a holistic audit of the company’s policies, documents, procedures and records to assess their ability to deliver consistent quality over a long period of time.

  • ISO 9001 Quality Management System
  • IATF 16949 Quality Management System
  • VDA 6.3 Process audit
  • ISO 13485 Quality Management System Audit for Medicals Devices
  • ISO 22716 Good Manufacturing Practices for Cosmetics products
  • ISO 11137 Sterilization process audit
  • ISO 17025 Quality Management System for Laboratory
  • ISO 10012 Quality Management for measurement processes and metrological confirmation

Aside from auditing, we also provide concrete action plan based on the initial assessment and regular follow up on the subject matter. Our supplier development team will also be happy to facilitate the process in preparing for achieving certifications. Making this an efficient all in one service for you and your partners.

  • Corrective action plan
  • Certification preparation
  • Certification application

Social Compliance

Pro QC offers social compliance audit that focuses on evaluating the following areas: Health and safety, discrimination, disciplinary practices, working hours, compensation, management practices, forced labor, freedom of association and child labor laws.

  • SA8000
  • SMETA Assessment*
  • BSCI Assessment*
  • ETI
  • ICS
  • EICC

Aside from auditing, we also provide concrete action plan based on the initial assessment and regular follow up on the subject matter. Our supplier development team will also be happy to facilitate the process in preparing for achieving certifications. Making this an efficient all in one service for you and your partners.

  • Corrective action plan
  • Certification preparation
  • Certification application

Environmental Compliance

Pro QC offers environmental audit that focuses on evaluating your potential supplier’s ability to manage their impact on the environmental. For companies who are interested in public and private green procurement tenders, the ISO 14001 family of standards addresses a wide range of items for environment management and best practice according to the local laws and regulations for environmental protection.

  • ISO 14001

Although Pro QC has offered ISO14000 (environmental) and SA8000 (social responsibility) audits for a number of years, many retailers are now requiring audits that combine elements of both of these standards along with additional elements covering energy usage, renewable energy, greenhouse gas emissions, materials and waste reduction, life cycle management, supplier’s supply chain activities and more.

Industry standards in this area are in their early stages and evolving swiftly. Pro QC’s team of auditors and supplier development professionals are ready to profile your audits for conformance to this emerging standards.

  • Custom sustainability assessment
Security Compliance

Security Compliance

Responsible Sourcing

Responsible Sourcing

Customized Audit

Combined / Customized Audit

Security Compliance

ProQC offers Supply Chain Security audit that focuses on evaluating your manufacturer’s policies surrounding security measure. This provides very insightful information for managing the security of your production, products and tooling at the supplier factory. This often involves assessing their HR processes, personnel security, facility, access control and container control that are in place to enhance security measures throughout the supply chain.

  • ISO 27001:2017
  • ISO 28000
  • C-TPAT
  • GSV
  • SCAN

Aside from auditing, we also provide the necessary action plan and training that can Our supplier development team will also be happy to facilitate the process in preparing for achieving certifications. Making this an efficient all in one service for you and your partners.

  • Corrective action plan
  • Certification preparation
  • Certification application
  • Security training

Responsible Sourcing

Respoinsible sourcing is a term that is often seen in many retailer’s Corporate Social Responsibility (CSR) requirement, as every companies are more and more deligient about adverse effect on their brand image if their supply chian are not in compliance with the social, environemntal and security compliances. Every retailer has their own version of CSR requirement that every supplier in their supply chain need to comply to. These Vendor Compliances often share similar keywords suchs as:

  • Code of Conduct
  • Code of Ethics
  • Responsible sourcing
  • Standards for Supplier
  • Business code of conduct
  • etc

Combined / Customized / Regular Audit

Some of our existing clients has their own specific check lists and requirements to assess their own suppliers but finds it more cost effective to utilize Pro QC’s network. In some case, some of our client wanted to combine different compliance requirements for a more focused or extensive audit with their suppliers.

We understand standard solutions does not always address your challenges. Our experienced auditing team are here to help you find practical solutions to address your challenges. If flexibility is what you are looking for, do not hesitate to get in touch with our team via the contact form below.

 

Results you can expect

measuring performance

Measuring performance

concrete actions

Concrete actions

company alignment

Company alignment

supply chain

Responsible supply chain

sustainable performance

Sustainable performance

Measuring Performance – Understand your current baseline and understand the metrics you need to improve on
Concrete actions – Determine your actions based on concrete metrics from the formal audit and assessment
Company Alignment – Ensure your supplier’s effort are align with your goal, build a win-win strategy for both and aim for long term partnership
A responsible supply chain – Elevating your brand image and truly be responsible towards consumers and our environment
Sustained performance – Establish control plans to sustain the new found improved performance

 

Why Pro QC

Regular-Audit

Pro-QC-Continuous-Improvement

  • Partnership – ProQC genuinely sees both your company and your suppliers as partners looking for growth and improvements. We don’t just give pass/fail results, we provide professional recommendations, facilitations and performance management to achieve the desired results.
  • Supplier Development – ProQC’s expertise in audit & compliance is an important part of our broader expertise in Supplier development strategy (Quality strategy) — an end to end holistic approach to improve your supply chain performance. (link to supplier management solution)
  • Experience & Expertise – ProQC’s has seen through many positive transformations for more than 38 years, helping thousands of companies across industries and geographies by auditing and helping them determine corrective actions and implement further improvement initiatives.
  • Data Analytics – Pro QC’s T4TTM Quality Dashboard can give you a holistic dashboard view of your supplier portfolio with data analytics to better understand and determine your next actions.

 

Why Choose Us?

  • 35 Years’ Experience
  • Global Presence
  • Responsiveness
  • Experienced Engineers

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