{"id":1683,"date":"2017-03-14T20:44:42","date_gmt":"2017-03-14T20:44:42","guid":{"rendered":"http:\/\/proqc.com\/blog\/?p=1683"},"modified":"2022-05-04T06:29:03","modified_gmt":"2022-05-04T06:29:03","slug":"quality-as-a-journey-keep-going-other-lessons-learned-2","status":"publish","type":"post","link":"https:\/\/proqc.com\/blog\/quality-as-a-journey-keep-going-other-lessons-learned-2\/","title":{"rendered":"Quality as a Journey: Keep Going & Other Lessons Learned"},"content":{"rendered":"

\"\"<\/a>Some of our inquiries at Pro QC come from organizations reaching out for reactive assistance that addresses current, significant quality issues. Once the immediate issue is addressed, ongoing quality efforts lose their luster until the next debacle. \u00a0It can be a viscous cycle in which clients are faced with difficult decisions regarding accountability to stakeholders. \u00a0Reactive solutions are also often more costly.<\/p>\n

But, quality is a journey.<\/p>\n

It’s a journey.<\/em><\/p>\n

Here are a\u00a0few lessons learned as an organization offering over three decades of experience in the industry:<\/p>\n

    \n
  1. A successful journey starts and ends with the right leadership.<\/strong> \u00a0The organization’s leadership must support quality and ongoing efforts for improvements. And, that support must be communicated from the top, down in order for everyone to understand the importance of quality as a factor in decision making.<\/li>\n
  2. Identify and regularly review targeted (applicable) data that provides corporate-wide incentives supporting\u00a0quality performance.<\/strong> Think about how current incentives and KPIs used to evaluate performance affect overall quality.<\/li>\n
  3. Celebrate achievements and identify opportunities from failures.<\/strong> Organizations as a whole must reward accomplishments and successful goal completion. \u00a0In addition, the corporate culture should accept results that don’t meet expectations so that those examples are not repeated and are rather learned from.<\/li>\n
  4. Stay focused on the long-term.<\/strong> It’s easy to get wrapped up in short-term solutions, but consider long-term solutions that will likely reduce overall time and resources required.<\/li>\n
  5. Keep going!<\/strong> A journey doesn’t stop, nor should it. The essence of quality is continuous improvement, so think PDCA (Plan-Do-Check-Act) to ensure you stay focused on the process and those short and long-term improvements.<\/li>\n<\/ol>\n

     <\/p>\n

    What are the lessons learned in your personal quality journey?<\/p>\n","protected":false},"excerpt":{"rendered":"

    Some of our inquiries at Pro QC come from organizations reaching out for reactive assistance that addresses current, […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[259],"tags":[21,17],"class_list":["post-1683","post","type-post","status-publish","format-standard","hentry","category-quality-control","tag-continuous-improvement","tag-quality"],"yoast_head":"\nQuality is the Starting Point of the Journey Called Excellence<\/title>\n<meta name=\"description\" content=\"What are the lessons learned in your personal quality journey? 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Read ours which have been learned during three decades of experience in the quality industry.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/proqc.com\/blog\/quality-as-a-journey-keep-going-other-lessons-learned-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Quality Blog | News on Quality Assurance & Control | Pro QC\" \/>\n<meta property=\"article:published_time\" content=\"2017-03-14T20:44:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-04T06:29:03+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/proqc.com\/blog\/wp-content\/uploads\/2017\/03\/quality-300x300.jpg\" \/>\n<meta name=\"author\" content=\"jennifer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jennifer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/quality-as-a-journey-keep-going-other-lessons-learned-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/quality-as-a-journey-keep-going-other-lessons-learned-2\\\/\"},\"author\":{\"name\":\"jennifer\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/#\\\/schema\\\/person\\\/031754d39d861d38ee251d8605b3cb7f\"},\"headline\":\"Quality as a Journey: Keep Going & Other Lessons Learned\",\"datePublished\":\"2017-03-14T20:44:42+00:00\",\"dateModified\":\"2022-05-04T06:29:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/quality-as-a-journey-keep-going-other-lessons-learned-2\\\/\"},\"wordCount\":291,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/quality-as-a-journey-keep-going-other-lessons-learned-2\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/proqc.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/03\\\/quality-300x300.jpg\",\"keywords\":[\"continuous improvement\",\"quality\"],\"articleSection\":[\"Quality Control\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/proqc.com\\\/blog\\\/quality-as-a-journey-keep-going-other-lessons-learned-2\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/quality-as-a-journey-keep-going-other-lessons-learned-2\\\/\",\"url\":\"https:\\\/\\\/proqc.com\\\/blog\\\/quality-as-a-journey-keep-going-other-lessons-learned-2\\\/\",\"name\":\"Quality is the Starting Point of the Journey Called Excellence\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/quality-as-a-journey-keep-going-other-lessons-learned-2\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/quality-as-a-journey-keep-going-other-lessons-learned-2\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/proqc.com\\\/blog\\\/wp-content\\\/uploads\\\/2017\\\/03\\\/quality-300x300.jpg\",\"datePublished\":\"2017-03-14T20:44:42+00:00\",\"dateModified\":\"2022-05-04T06:29:03+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/#\\\/schema\\\/person\\\/031754d39d861d38ee251d8605b3cb7f\"},\"description\":\"What are the lessons learned in your personal quality journey? 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