{"id":1488,"date":"2014-01-13T17:46:49","date_gmt":"2014-01-13T17:46:49","guid":{"rendered":"http:\/\/proqc.com\/blog\/?p=845"},"modified":"2023-09-25T14:02:38","modified_gmt":"2023-09-25T14:02:38","slug":"fishbone-example-rejected-pre-shipment-inspections","status":"publish","type":"post","link":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/","title":{"rendered":"Fishbone Example: Rejected Pre-Shipment Inspections"},"content":{"rendered":"

We like Ishikawa’s fishbone diagrams also referred to as cause and effect diagrams for good reason. \u00a0They’re great for figuring out why something isn’t working.<\/p>\n

For our clients, it is not uncommon for pre-shipment inspections to uncover trends in failures. \u00a0When this happens, we want to know why the problem is occurring so appropriate corrective actions can be taken.<\/p>\n

We shared a useful four-minute overview of fishbone diagrams some time ago but also decided to put together a general example specific to our experience in the quality industry. \u00a0ASQ<\/a> and Mind Tools<\/a> also have great resources and templates on the subject as well.<\/p>\n

The following process took place to create the fishbone diagram example below.<\/strong><\/h2>\n
    \n
  1. We talked about the problem and defined it in a way that was specific and relevant. \u00a0In this case, there were a series of rejected pre-shipment inspections where paint defects were exceeding AQLs as part of the visual evaluation.<\/li>\n
  2. We brainstormed categories that would have an effect on this problem. \u00a0We read about and do find the use of sticky notes to be a very effective way to organize this information. \u00a0Also, looking through examples can help with this, as there are a handful of very common categories used. \u00a0The categories are used as the branches off the main arrow.<\/li>\n
  3. We brainstormed the issues digging deeper into each one and including them where they fit best in the categories. \u00a0Keep asking why to get a more in-depth evaluation. \u00a0Layers in the branches can subdivide out the issues further, as necessary.<\/li>\n
  4. We analyzed the diagram and did further research into the causes we listed. \u00a0When identifying causes and incorporating corrective action, follow-up metrics are very useful in determining if your actions have produced the desired result of effectively resolving the problem you stated.<\/li>\n<\/ol>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    We like Ishikawa’s fishbone diagrams also referred to as cause and effect diagrams for good reason. \u00a0They’re great […]<\/p>\n","protected":false},"author":4,"featured_media":3391,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[262],"tags":[103,121,124,16,17,166,206],"class_list":["post-1488","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-inspection","tag-fishbone","tag-inspections","tag-ishikawa","tag-qc","tag-quality","tag-quality-tools","tag-tools"],"yoast_head":"\nFishbone Example: Rejected Pre-Shipment Inspections - Pro QC Blog<\/title>\n<meta name=\"description\" content=\"What is a Fishbone diagram, why it is important, and what is the process to create a fishbone diagram?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fishbone Example: Rejected Pre-Shipment Inspections - Pro QC Blog\" \/>\n<meta property=\"og:description\" content=\"What is a Fishbone diagram, why it is important, and what is the process to create a fishbone diagram?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/\" \/>\n<meta property=\"og:site_name\" content=\"Quality Blog | News on Quality Assurance & Control | Pro QC\" \/>\n<meta property=\"article:published_time\" content=\"2014-01-13T17:46:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-25T14:02:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/proqc.com\/blog\/wp-content\/uploads\/2014\/01\/Fishbone-Diagram.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"686\" \/>\n\t<meta property=\"og:image:height\" content=\"386\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"jennifer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"jennifer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/\"},\"author\":{\"name\":\"jennifer\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/#\\\/schema\\\/person\\\/031754d39d861d38ee251d8605b3cb7f\"},\"headline\":\"Fishbone Example: Rejected Pre-Shipment Inspections\",\"datePublished\":\"2014-01-13T17:46:49+00:00\",\"dateModified\":\"2023-09-25T14:02:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/\"},\"wordCount\":306,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/proqc.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/01\\\/Fishbone-Diagram.jpg\",\"keywords\":[\"fishbone\",\"inspections\",\"ishikawa\",\"qc\",\"quality\",\"quality tools\",\"tools\"],\"articleSection\":[\"Product Inspection\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/\",\"url\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/\",\"name\":\"Fishbone Example: Rejected Pre-Shipment Inspections - Pro QC Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/proqc.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/01\\\/Fishbone-Diagram.jpg\",\"datePublished\":\"2014-01-13T17:46:49+00:00\",\"dateModified\":\"2023-09-25T14:02:38+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/#\\\/schema\\\/person\\\/031754d39d861d38ee251d8605b3cb7f\"},\"description\":\"What is a Fishbone diagram, why it is important, and what is the process to create a fishbone diagram?\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/#primaryimage\",\"url\":\"https:\\\/\\\/proqc.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/01\\\/Fishbone-Diagram.jpg\",\"contentUrl\":\"https:\\\/\\\/proqc.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/01\\\/Fishbone-Diagram.jpg\",\"width\":686,\"height\":386,\"caption\":\"Fishbone Diagram\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/fishbone-example-rejected-pre-shipment-inspections\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/proqc.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Fishbone Example: Rejected Pre-Shipment Inspections\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/proqc.com\\\/blog\\\/\",\"name\":\"Pro QC\",\"description\":\"Follow the Pro QC blog to find articles, news, case studies, and videos on quality assurance, quality control, supplier audits, supply chain, and manufacturing.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/proqc.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/proqc.com\\\/blog\\\/#\\\/schema\\\/person\\\/031754d39d861d38ee251d8605b3cb7f\",\"name\":\"jennifer\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a4a0ae554a0b3c6081c4bc6672dc4e65951bf441f2e45f3afd1fe1b91fd73cde?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a4a0ae554a0b3c6081c4bc6672dc4e65951bf441f2e45f3afd1fe1b91fd73cde?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a4a0ae554a0b3c6081c4bc6672dc4e65951bf441f2e45f3afd1fe1b91fd73cde?s=96&d=mm&r=g\",\"caption\":\"jennifer\"},\"url\":\"https:\\\/\\\/proqc.com\\\/blog\\\/author\\\/jennifer\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Fishbone Example: Rejected Pre-Shipment Inspections - Pro QC Blog","description":"What is a Fishbone diagram, why it is important, and what is the process to create a fishbone diagram?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/","og_locale":"en_US","og_type":"article","og_title":"Fishbone Example: Rejected Pre-Shipment Inspections - Pro QC Blog","og_description":"What is a Fishbone diagram, why it is important, and what is the process to create a fishbone diagram?","og_url":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/","og_site_name":"Quality Blog | News on Quality Assurance & Control | Pro QC","article_published_time":"2014-01-13T17:46:49+00:00","article_modified_time":"2023-09-25T14:02:38+00:00","og_image":[{"width":686,"height":386,"url":"https:\/\/proqc.com\/blog\/wp-content\/uploads\/2014\/01\/Fishbone-Diagram.jpg","type":"image\/jpeg"}],"author":"jennifer","twitter_card":"summary_large_image","twitter_misc":{"Written by":"jennifer","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/#article","isPartOf":{"@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/"},"author":{"name":"jennifer","@id":"https:\/\/proqc.com\/blog\/#\/schema\/person\/031754d39d861d38ee251d8605b3cb7f"},"headline":"Fishbone Example: Rejected Pre-Shipment Inspections","datePublished":"2014-01-13T17:46:49+00:00","dateModified":"2023-09-25T14:02:38+00:00","mainEntityOfPage":{"@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/"},"wordCount":306,"commentCount":0,"image":{"@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/#primaryimage"},"thumbnailUrl":"https:\/\/proqc.com\/blog\/wp-content\/uploads\/2014\/01\/Fishbone-Diagram.jpg","keywords":["fishbone","inspections","ishikawa","qc","quality","quality tools","tools"],"articleSection":["Product Inspection"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/","url":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/","name":"Fishbone Example: Rejected Pre-Shipment Inspections - Pro QC Blog","isPartOf":{"@id":"https:\/\/proqc.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/#primaryimage"},"image":{"@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/#primaryimage"},"thumbnailUrl":"https:\/\/proqc.com\/blog\/wp-content\/uploads\/2014\/01\/Fishbone-Diagram.jpg","datePublished":"2014-01-13T17:46:49+00:00","dateModified":"2023-09-25T14:02:38+00:00","author":{"@id":"https:\/\/proqc.com\/blog\/#\/schema\/person\/031754d39d861d38ee251d8605b3cb7f"},"description":"What is a Fishbone diagram, why it is important, and what is the process to create a fishbone diagram?","breadcrumb":{"@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/#primaryimage","url":"https:\/\/proqc.com\/blog\/wp-content\/uploads\/2014\/01\/Fishbone-Diagram.jpg","contentUrl":"https:\/\/proqc.com\/blog\/wp-content\/uploads\/2014\/01\/Fishbone-Diagram.jpg","width":686,"height":386,"caption":"Fishbone Diagram"},{"@type":"BreadcrumbList","@id":"https:\/\/proqc.com\/blog\/fishbone-example-rejected-pre-shipment-inspections\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/proqc.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Fishbone Example: Rejected Pre-Shipment Inspections"}]},{"@type":"WebSite","@id":"https:\/\/proqc.com\/blog\/#website","url":"https:\/\/proqc.com\/blog\/","name":"Pro QC","description":"Follow the Pro QC blog to find articles, news, case studies, and videos on quality assurance, quality control, supplier audits, supply chain, and manufacturing.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/proqc.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/proqc.com\/blog\/#\/schema\/person\/031754d39d861d38ee251d8605b3cb7f","name":"jennifer","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/a4a0ae554a0b3c6081c4bc6672dc4e65951bf441f2e45f3afd1fe1b91fd73cde?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a4a0ae554a0b3c6081c4bc6672dc4e65951bf441f2e45f3afd1fe1b91fd73cde?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a4a0ae554a0b3c6081c4bc6672dc4e65951bf441f2e45f3afd1fe1b91fd73cde?s=96&d=mm&r=g","caption":"jennifer"},"url":"https:\/\/proqc.com\/blog\/author\/jennifer\/"}]}},"_links":{"self":[{"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/posts\/1488","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/comments?post=1488"}],"version-history":[{"count":6,"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/posts\/1488\/revisions"}],"predecessor-version":[{"id":4228,"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/posts\/1488\/revisions\/4228"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/media\/3391"}],"wp:attachment":[{"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/media?parent=1488"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/categories?post=1488"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/proqc.com\/blog\/wp-json\/wp\/v2\/tags?post=1488"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}