Tag: iso9001

How well are your suppliers performing?

In a recent post, we discussed several New Year’s goals that we frequently hear from clients and prospects around this time of year.  One of the most common is evaluating and improving supplier performance. We know that suppliers may appear qualified at first and then fail to deliver the required quality after time and …

An introduction to ISO 9001:2008

This video series is an excellent introduction to ISO 9001:2008 produced by QualityGurus.  The two-part series answers many of the questions we receive from clients. ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although …