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What is the future of quality?

As an Influential Voice for the American Society for Quality, I recently posted a response to Paul Borawski’s vlog regarding the ASQ Futures Study on my personal site.  However, I also evaluated the study’s identified forces from more of a Pro QC centered perspective.

Here’s what I discovered…

The future of quality is obviously something of great concern to us as an organization, but not for the reasons one might think.  At Pro QC, we truly believe that commitment to quality and increased awareness through education will drive remarkable results for generations to come .  Being proactive and delivering results-driven solutions to issues facing the future of quality is supported throughout the fabric of our organizational strategy.

The forces facing quality directly impact us as an industry provider.  We have representatives located in over 30 countries, so we see first-hand the many benefits and challenges organizations face as a result of globalization. Experience and collaboration has delivered  proven strategies that we’ve successfully implemented for clients throughout the world.

We have a very real understanding that the workforce of the future is something we have to be proactive about as a business.  As an organization, we are able to recruit and retain quality professionals and as a result experience significantly lower turnover than competitors. Training is key when considering employee growth and overall potential. Creating a truly international team environment poses certain inherent challenges, but not impossible with genuine  collaboration and shared knowledge.

Global responsibility is something our organization has supported through ongoing training and auditing for over a decade.  We are committed to helping our businesses assess and achieve their social responsibility objectives.  A current trend we hope to see continue is the understanding of the triple bottom line and it’s overall impact on all functions. TheSRO has posted several excellent articles and resources on topic.

As organizations continue to grow, change, innovate and respond to customers’ needs and wants, we will continue to support the quality that reduces risks and cost!

Hello World!

Our much anticipated blog is up and ready to raise the voice of the quality.  We’re  looking forward to connecting with various industry professionals, as well as our global team of experienced and knowledgable quality experts.  Our hope is to both learn and educate through this process and evolve into something that creates value for all of our stakeholders.

Visit our homepage for additional information regarding our organization.