Category: Supplier

The Value of Expediting in Supplier Development

It’s not uncommon for us to receive calls and emails related to issues organizations are having with expediting orders, either from new or existing suppliers. By expediting, the assumption is that a delivery date or other expectation has been provided, but is not being met. Reasons for delays in production might include: New sub supplier Equipment issues Key staff turnover or other lack of resources Packaging issues Larger orders from other clients taking a priority Whatever the reason(s) might be, communication can quickly become an additional layer of complexity as the supplier continues to assure the buyer that all is …

Preventing Product Diversion

Written by: Jean Champlain, Supplier Development Manager Just when you think you’ve made it through the most difficult challenges in the supply chain, another problem often catches people by surprise.  It’s product diversion. Product diversion is when an unauthorized party sells a product outside of authorized distribution channels. It is an increasing practice and one that presents a serious hurdle to profits. The way these unauthorized retailers and e-commerce sites obtain the products often involves reaching out to an authorized seller of the product. For example, many manufacturers have a signed contract with various salons or shops to exclusively sell …

Managing Supplier Compliance Requirements

A recent article posted to Supply Chain Digital “raises the point that all companies need to see evidence of suppliers’ own manufacturing and sourcing practices, particularly in health and safety, quality assurance and ethics.” Due to the risks involved, retailers, associations and others are increasingly refining supplier requirements. Organizations wanting to sell products to these companies must ensure their suppliers meet code of conduct or other specific standards. Walmart is certainly one of the largest companies that comes to mind here and has changed the landscape of supplier compliance in many ways.  When qualifying suppliers to Walmart sourcing standards, audits …

Verifying Suppliers… What You Want To Know

As a follow-up to an an article we posted in March, we wanted to go into more specifics regarding on-site supplier verification. As noted, it’s not always cost effective to do a comprehensive ISO based or general QMS audit for each supplier you’re considering working with. But, there are basic questions looming that you need to make the right decisions… One option for supplier verification is a basic on-site check. What you find out: Factory information Type of ownership, address & contact information Production Capacity (Annual Basis) Category, total capacity, units shipped & % capacity Export Markets U.S., EU, South …

Supplier Selection & Management: What You Need To Know

Our latest quarterly newsletter Feature Article discussed strategic supplier selection. Due to the response we’ve had, we wanted to follow-up on our blog. We were surprised to discover many of our newsletter subscribers didn’t know a variety of options existed for gaining additional assurances when going through the supplier selection process. Determining which option you leverage involves the level of risk you’re willing to take in the process. What are the options? Legal Verification The most basic information that you will want to have verified by an external source includes legal verification. Is the supplier legally able to partner and …