Category: News

What’s special about quality engineers?

Quality engineers are at the heart of our organization.  As a third-party quality assurance firm, we count on the hundreds of engineers we have positioned throughout the world to be the eyes and ears for our clients on-site at their factory locations.  As an exhibitor in this year’s World Conference on Quality & Improvement last week, we had the pleasure of meeting more than a handful of these passionate quality professionals and have further assurance that these individuals share certain attributes unique to the industry. An eye for quality doesn’t quite do it justice, but rather a combination of attributes that are unique …

Administrative Professionals & Quality – Thank You!

Since 1952, the International Association of Administrative Professionals has honored office workers by sponsoring Administrative Professionals Week. Today, it is one of the largest workplace observances outside of employee birthdays and major holidays. (iaap) As we recognize Administrative Professionals this week, it’s important to note the quality connection and overall significance of these positions and express gratitude to those fulfilling these responsibilities.  Administrative professionals represent our organizations and are often the front-line exposure to our clients, employees and partners.  Their attention to quality is particularly relevant to an organization’s corporate culture and overall success. Did you know? There are more than 4.1 …

Negotiating in the global marketplace

An article recently posted to Inc. discusses charts by Richard Lewis that “reveal how to negotiate with people from around the world.” As a third-party quality provider, this is a key value for us because we absolutely agree that cultural considerations are key in negotiation and general business activities and it can be a significant barrier in sourcing activities in particular. Having local knowledge and cultural expertise is a competitive edge for us, no doubt. Lewis’ book, When Cultures Collide, further discusses the topic, and we’ll be checking it out.  The Inc. article quoted and paraphrased the following from this …

Language translation challenges for businesses

Business News Daily captured our attention this morning with a post discussing things you should know about language translation. As an organization that does offer translation services for documents such as product specifications, instruction manuals or CAD drawings, we also recognize the challenges from an internal perspective as well.  From internal documentation of processes and procedures to global marketing, offering services in over thirty countries means multiple languages must be available.  Their accuracy is salient. As the article notes… A good translation can make a huge difference in how content is received.” Ian Henderson, chief technology officer and chairman of global …

Pass the exam! Certification study tips…

We place significant value on industry certifications and actively look for engineers that have various quality related designations. I recently volunteered to assist others during a local ASQ certification exam study session and noted the following tips to help ensure success: Take the pre-test. Assess your strengths and weaknesses ASAP. Most certification exam study guides offer example tests. Taking this as early as possible provides a realistic assessment of what you know and don’t know. It’s easy to be overconfident about how much you think you know, or get caught in the trap of focusing your studies on what you’re …