Category: News

Remembering Philip B. Crosby… “Quality is free”

June 18th would have been Philip B. Crosby’s birthday. He lived through 2001 and is internationally recognized for his ideas on quality management practices. Crosby was an engineer at heart. As a quality engineer developing the Pershing Missile, he conceptualized the idea of Zero Defects. Quality is Free likely sits on the bookshelves of many across the world.  Although it was originally published in 1979, it remains relevant and inspiring in today’s global marketplace as well. Crosby’s response to the quality crisis was the principle of “doing it right the first time” (DIRFT). He also included four major principles:

Social Accountability – SA8000 2008-2014 Comparison

Every five years SAI revises the SA8000 standard in order to ensure its continued relevance and adoptability. This process is conducted in accordance with the ISEAL Code of Good Practice for Setting Social and Environmental Standards (the Code). Social Accountability International recently discussed this process and offered a side-by-side comparison (2008-2014) for general review. Aside from general and minor verbiage changes, other observations include: The term “company” and “employer” has been replaced by “organization” in many areas. The Guidance Document is now available for download rather than previously requiring a  “small fee.” An “Introduction” referencing “Management System” and “Intent/Scope” replaces “Purpose and Scope” …

Closing out World Trade Month

“World Trade Month in May stems from World Trade Week, which was established as a way to promote local businesses. It has since grown into a month-long initiative to highlight US trade relationships and local and national trade events. As the WTCDC, part of the mission is to facilitate and enhance the exchange of goods and services in the international marketplace. Through events, the building fosters international dialogue and raises public awareness of the economic benefits that can be realized through trade.”  The WTO issued a press release in April regarding world trade expectations in 2014.  The gist: World trade …

A new Prime Minister for India… Sourcing & manufacturing opportunities expected from positive economic impact

A gentleman from India recently raised a discussion during a class that concerned the newly elected Prime Minister Modi. For many unaware, the recent election in India was considered a “a landslide victory for opposition leader Narendra Modi.” This particular student was drawing the connection regarding the expected economic impact on the region. The media isn’t short on coverage for this international event, but Forbes did indicate two interesting reasons why something like this would move the Sensex index up 4.5%, which was the highest in five years.  It’s expected to continue to increase, and here’s why: 1) Modi’s platform focused …

“In most industries, quality has never mattered more.”

During the flight to Dallas for the World Conference on Quality & Improvement recently, I had an opportunity to catch up on some reading.  As I cracked the cover of the April Harvard Business Review, my eye immediately went to “Creating a Culture of Quality.” They had me at the first sentence… “In most industries, quality has never mattered more.”  As a third-party quality assurance organization, we see this first-hand. The companies we assist who value quality are those that claim the competitive advantage and more often outperform their counterparts.  This is true. Of course, this message is consistent within quality …