Pro QC International provides global quality solutions. Click on your manufacturing country for more details.
Quality, supplier development and factory consulting solutions provided since 1984. We offer services in over 88 countries.
Pro QC has over 37 years experience in quality control and quality assurance across virtually every industry.
An Interview with Pro QC's Global Human
Resources Manager - Eman Elkasaby
The COVID-19 pandemic has brought new and complex challenges for companies and,
especially, Human Resources departments. We sat down for a conversation with
our Global Head of Human Resources, Eman Elkasaby about her role at Pro QC and
how she is dealing with the "new normal" during COVID-19.
Eman has more than 25 years of experience building and leading talented teams
and developing strategies for HR in companies such as Novo Nordisk, Tetra Pak,
General Motors, and IBM. She has a degree in Economics & Political Science
and a post-graduate diploma in Political Science.
In this interview, Eman also provides her insights on her role in Pro QC, the
key projects and challenges for 2021, her thoughts on good leadership in the
COVID-19 era, and more.
Q - What are some of Pro QC's HR projects for 2021?
Talent acquisition is vital for Pro QC. We are focusing on attracting
high-profile and talented professionals to join our team in different regions
and to widen our geographical presence to fulfill Pro QC's client requirements.
Learning is a key part of our employee development and talent management
strategy. In 2021, we are focusing on training and development by enhancing our
learning management system to equip our employees with a range of critical
skills and knowledge. We are developing more flexible and selected learning
models that can be used regularly to help close the skill gaps and drive a
better customer experience.
Q - What do you see as the main challenge that the HR function faces in the
Recruitment is one of the challenges HR function faces globally in different
sectors, not only in the quality assurance industry. Hiring great talent hasn't
gotten any easier during the COVID-19 crisis, and employee priorities have
shifted significantly during the pandemic. HR is now competing in a new
pandemic-environment that is showing no signs of abating in 2021.
Q - What would you say are characteristics of a good leader in today's
The main skills of a good leader in today's pandemic are communication,
collaboration, and commitment. A good leader has to stay connected with their
team. They must also coach and give support during the crisis directly and
A successful leader cuts through geographical and cultural boundaries and
unites the team to plan, execute and measure the success of critical
initiatives. Leaders take full responsibility for the organization by
understanding the mindset of their global team, empowering them to make
decisions, and holding them accountable for the results - especially during
such a crisis.
Q - What do you love most about your role in Pro QC?
The process of developing and implementing an HR strategy and improving
organizational capability and performance for all 15 of our offices around the
Q- Why did you choose to work at Pro QC?
Pro QC is a multi-culture company with a global presence and a fast-paced and
attractive environment to grow. The company values encourage personal
development and rely on teamwork to achieve both internal and service
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Quality assurance, supplier development and factory consulting services provided since 1984. We offer solutions in over 88 countries.
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